Worst experience in a Starbucks ever. They wanted me to wait 20 minutes for an order of one hot chocolate. That’s ridiculous, while they just keep pushing through mobile orders instead of assisting someone that order in store. No more love for the common man
Fuad Hasanov
Worst starbucks I have ever seen. Long wait and bartenders are rude. Talked with a manager wanted get refund cuz waiting time was more than 30mins, he told me wait in line ??♂️ Wish there was another starbucks in Harvard Square!
ava
This place was so cool!! It had a second floor which was amazing and great service. Will definitely come back again.
Madie Thurber
It used to be a 5 star place, but now there's absolutely nowhere to sit. Gotta get your coffee to go. The entire upstairs is closed off. Please consider opening your upstairs again. ?
Timothy Leece
The staff is fantastic and good at their job. However, the venue is visually unappealing. Kind of depressing after standing in there for too long. Also, despite what google says this is no longer a reserve store.
Julia
It's not a Starbucks Reserve store anymore, but they do still sell Reserve Beans.Great store, and great baristas. Knowledgeable about the products and concerned with getting you what you want.
bleph
Thankfully the Starbucks was fully staffed and fully stocked everything was made quickly and the line moved the same is great to have a normal experience
Richard Hirschfield
Its ok I like dd better
Annie Hollyer
THIS IS MY FAVORITE STARBUCKS! I get a coffee every morning and the baristas always go out of their way to make sure I start my day on the right foot :)They even remember my name. They typically have my mobile order ready within 2 minutes of placing it and are always willing to remake something if I’m feeling extra picky! Would give 10 stars if I could
Absolutely sucks we drove from 2 hours away and the place is essentially closed. This is just a basic regular Starbucks. Not worth the trip. They should take down the reserve name as that experience is not available. Horrible experience.
h a
There’s a black barista that is the rudest person I’ve ever met. He’s always fighting me on the straws and when I ask him to give it to me, he often gives me the smaller straw to annoy me. I don’t care if you want to save the whales. There’s no reason why you should ever be disrespectful to a comfortable. As a Black person, I don’t feel comfortable characterizing you by your race but I’ll make sure to find your name tag next time.
Renee St.germaine
The workers here are SOOO nice, very friendly and knowledgeable about the surrounding area. 10/10 recommend.
Ralph Chang
I visited here for many years before it was closed due to Covid-19. Right now, it's take out only. Before March 17, 2020, it was a good place to get hot and cold coffee or tea. It was open from 5 am to 11 pm, was popular and i would usually find one of my friends there. I have lived in Cambridge or Arlington, MA for 48 years and have Many old friends or acquaintances, many of whom i have seen in this Starbucks. The pastries, sandwiches, and several types of coffee are all good, although the variety of regular non-sweet food is limited.
Worst experience in a Starbucks ever. They wanted me to wait 20 minutes for an order of one hot chocolate. That’s ridiculous, while they just keep pushing through mobile orders instead of assisting someone that order in store. No more love for the common man
Worst starbucks I have ever seen. Long wait and bartenders are rude. Talked with a manager wanted get refund cuz waiting time was more than 30mins, he told me wait in line ??♂️ Wish there was another starbucks in Harvard Square!
This place was so cool!! It had a second floor which was amazing and great service. Will definitely come back again.
It used to be a 5 star place, but now there's absolutely nowhere to sit. Gotta get your coffee to go. The entire upstairs is closed off. Please consider opening your upstairs again. ?
The staff is fantastic and good at their job. However, the venue is visually unappealing. Kind of depressing after standing in there for too long. Also, despite what google says this is no longer a reserve store.
It's not a Starbucks Reserve store anymore, but they do still sell Reserve Beans.Great store, and great baristas. Knowledgeable about the products and concerned with getting you what you want.
Thankfully the Starbucks was fully staffed and fully stocked everything was made quickly and the line moved the same is great to have a normal experience
Its ok I like dd better
THIS IS MY FAVORITE STARBUCKS! I get a coffee every morning and the baristas always go out of their way to make sure I start my day on the right foot :)They even remember my name. They typically have my mobile order ready within 2 minutes of placing it and are always willing to remake something if I’m feeling extra picky! Would give 10 stars if I could
great service and consistently good product
Restaurantji Recommends
very gentle receiptional
Absolutely sucks we drove from 2 hours away and the place is essentially closed. This is just a basic regular Starbucks. Not worth the trip. They should take down the reserve name as that experience is not available. Horrible experience.
There’s a black barista that is the rudest person I’ve ever met. He’s always fighting me on the straws and when I ask him to give it to me, he often gives me the smaller straw to annoy me. I don’t care if you want to save the whales. There’s no reason why you should ever be disrespectful to a comfortable. As a Black person, I don’t feel comfortable characterizing you by your race but I’ll make sure to find your name tag next time.
The workers here are SOOO nice, very friendly and knowledgeable about the surrounding area. 10/10 recommend.
I visited here for many years before it was closed due to Covid-19. Right now, it's take out only. Before March 17, 2020, it was a good place to get hot and cold coffee or tea. It was open from 5 am to 11 pm, was popular and i would usually find one of my friends there. I have lived in Cambridge or Arlington, MA for 48 years and have Many old friends or acquaintances, many of whom i have seen in this Starbucks. The pastries, sandwiches, and several types of coffee are all good, although the variety of regular non-sweet food is limited.
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