We were first assigned an extremely rude and obnoxious server, who was behaving inappropriately and in a completely unacceptable manner. I think someone must have noticed, because they replaced him with a woman who was much nicer and more professional. My question is why that first server is allowed to work there!
We dined on a Saturday night, later in the evening, but we had a reservation, so we assumed that they were still serving the full menu. We arrived and were seated immediately. We tried to order drinks, but when my husband ordered a particular beer on the menu, they said they didn't have that one, so he ordered another brand, only to find out they didn't have that one either. So he ended up getting his third choice. I tried to order one of their featured cocktails, but that wasn't available either. The food was good, but at the end of the meal, when we got the check, they gave us the wrong one (there were only two parties in the restaurant, so it seemed strange that they gave us the wrong check). So, though the food was good, the service was definitely lacking.
Kdiner
Great dinner for two at The Dial. We were seated in the bar area, which was pretty noisy, but nice. Seating was clean and comfortable. It took a little longer than I would have liked for our waitperson to check in with us on several occasions, but she was very pleasant and recommended a drink. Food arrived promptly; we enjoyed the Brussels sprouts, cauliflower pakoras (tomato tamarind chutney was so good!), and lamb merguez sliders. Will be back.
Alona King
Really disappointed by the food here! I ordered the Smash Burger thinking it’d be a mouthwatering experience and instead I was served an uninspired cafeteria-esque burger. The skimpy toppings and small portion size reminded me of White Castle, and I immediately regretted ordering it. I was also disappointed after tasting my friend’s Dan Dan noodles. The Carbonara noodles and Brussel Sprouts were good, if only on the oily side. If I come back (which likely won’t be for awhile), I’ll probably just order those, or I’ll try to come for brunch or the rooftop.. Overall—come to this place for “dinner” primarily for the phenomenal ambiance and maybe the drinks! Don’t come to this place for the food.
Atmosphere: 5
Food: 1
Service: 4
Anne Dee
My group of 6 friends went to try The Dial. We ordered the pitcher of El Malecon which needs at least 4 people to order. The waitress was really brief and curt when talking to one of my friends. The pitcher came out and it was not a pitcher. It was just a bigger glass than normal and it was way too pricey for 5 people to take three to four sips from it.
Atmosphere: 2
Food: 1
Service: 2
Veronica Barron
The roof deck is killer with an incredible sunset view and a relaxed vibe. The drinks are super cute, creative, and fun.If the roof deck is full, let them sit you at the indoor bar until space opens. On a busy Friday night, my friend and I only waited for ~5min & space opened up — and the indoor vibe is also very nice so wouldn’t have minded way iront longer.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bunuelos
Kai Preminger
The food was good (I got the chicken and waffles for brunch) but they had a TV playing in the background with the most disturbing and graphic movies with gory scenes and sexual content which I didn’t appreciate. They did change it after about 45 mins but took them a while.
Kid-friendliness: Not kid friendly (food not appealing to kids and not great content on the tv)
the rice is soo dry, even for sushi too. The atmosphere here is good and luxury. Prices are expensive too, but I can’t really recommend. Taste is so bad.
Atmosphere: 4
Food: 1
Service: 1
Rob Alpert
Came with a group for dinner. There are two entrances. One from the botique hotel and the other from the side street. Lighting was nice and the bar/dinner area had a relaxing atmosphere. In the next dining area was a large mural that displayed the restaurant's international flare. Service was simply outstanding. We tried six dishes and dessert. The cranberry pecan salad with a maple vinaigrette was amazing. Green harissa grilled chicken was great. However everything was overshadowed by the vegetable japchae. I would come back to The Dial just for this. Currently not on the menu but you need to ask for it. To round out the meal was a Turkish Coffee Chocolate mousse. Also enjoyed their Basil Orgeat Lemonade and frozen Bailey's coffee. Highly recommended.
Visited for brunch earlier this year - food was solid, interesting fusion / multicultural menu. Drinks were tasty! Everything was a bit slow to come out, though, and especially coffee refills. If service was a bit more attentive I’d probably give it 5 stars!
Atmosphere: 5
Food: 4
Service: 4
BillC
This was our first time at The Dial and we all loved it. The service was great, back porch was quiet and airy, food was very good (I love that the portions were not overwhelming). I highly recommend
Linnaya
The outdoor patio is cute and fun. There was a dj spinning some tunes. It wasn't exactly a dance party but still had a fun vibe. The food was only average for what we paid. There were complications with the bill.
RM622
We had booked a reservation on the patio but when we arrived, there was a party happening on the patio: DJ playing super loud, people dancing, no one seemed to be really dining out there. It would have been great to get a heads-up so we knew it wouldn't be the best spot to catch up with out friends over dinner. We moved inside but the only spots left were high-tops, which weren't super comfortable but we didn't really have a choice. The hostess barely looked up when we came in and seemed annoyed that we asked to move inside. I used to come here a lot and sit at the bar and always had great service and great rapport with our servers but last night everyone just seemed really miserable. Not sure if it was from dealing with the patio outside but the vibe was just really weird.
boop
Not bad, not great. Service was odd - it seemed like no one was sure which server was assigned to our table, and took a long time to put an order in. Food was good, but portions very small for the price. Drinks were excellent.
A really cool place for drinks after
Atmosphere: 5
Food: 5
Service: 5
We were first assigned an extremely rude and obnoxious server, who was behaving inappropriately and in a completely unacceptable manner. I think someone must have noticed, because they replaced him with a woman who was much nicer and more professional. My question is why that first server is allowed to work there!
We dined on a Saturday night, later in the evening, but we had a reservation, so we assumed that they were still serving the full menu. We arrived and were seated immediately. We tried to order drinks, but when my husband ordered a particular beer on the menu, they said they didn't have that one, so he ordered another brand, only to find out they didn't have that one either. So he ended up getting his third choice. I tried to order one of their featured cocktails, but that wasn't available either. The food was good, but at the end of the meal, when we got the check, they gave us the wrong one (there were only two parties in the restaurant, so it seemed strange that they gave us the wrong check). So, though the food was good, the service was definitely lacking.
Great dinner for two at The Dial. We were seated in the bar area, which was pretty noisy, but nice. Seating was clean and comfortable. It took a little longer than I would have liked for our waitperson to check in with us on several occasions, but she was very pleasant and recommended a drink. Food arrived promptly; we enjoyed the Brussels sprouts, cauliflower pakoras (tomato tamarind chutney was so good!), and lamb merguez sliders. Will be back.
Really disappointed by the food here! I ordered the Smash Burger thinking it’d be a mouthwatering experience and instead I was served an uninspired cafeteria-esque burger. The skimpy toppings and small portion size reminded me of White Castle, and I immediately regretted ordering it. I was also disappointed after tasting my friend’s Dan Dan noodles. The Carbonara noodles and Brussel Sprouts were good, if only on the oily side. If I come back (which likely won’t be for awhile), I’ll probably just order those, or I’ll try to come for brunch or the rooftop.. Overall—come to this place for “dinner” primarily for the phenomenal ambiance and maybe the drinks! Don’t come to this place for the food.
Atmosphere: 5
Food: 1
Service: 4
My group of 6 friends went to try The Dial. We ordered the pitcher of El Malecon which needs at least 4 people to order. The waitress was really brief and curt when talking to one of my friends. The pitcher came out and it was not a pitcher. It was just a bigger glass than normal and it was way too pricey for 5 people to take three to four sips from it.
Atmosphere: 2
Food: 1
Service: 2
The roof deck is killer with an incredible sunset view and a relaxed vibe. The drinks are super cute, creative, and fun.If the roof deck is full, let them sit you at the indoor bar until space opens. On a busy Friday night, my friend and I only waited for ~5min & space opened up — and the indoor vibe is also very nice so wouldn’t have minded way iront longer.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bunuelos
The food was good (I got the chicken and waffles for brunch) but they had a TV playing in the background with the most disturbing and graphic movies with gory scenes and sexual content which I didn’t appreciate. They did change it after about 45 mins but took them a while.
Kid-friendliness: Not kid friendly (food not appealing to kids and not great content on the tv)
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Chilaquiles Verdes, Brunch Carbonara
the rice is soo dry, even for sushi too. The atmosphere here is good and luxury. Prices are expensive too, but I can’t really recommend. Taste is so bad.
Atmosphere: 4
Food: 1
Service: 1
Came with a group for dinner. There are two entrances. One from the botique hotel and the other from the side street. Lighting was nice and the bar/dinner area had a relaxing atmosphere. In the next dining area was a large mural that displayed the restaurant's international flare. Service was simply outstanding. We tried six dishes and dessert. The cranberry pecan salad with a maple vinaigrette was amazing. Green harissa grilled chicken was great. However everything was overshadowed by the vegetable japchae. I would come back to The Dial just for this. Currently not on the menu but you need to ask for it. To round out the meal was a Turkish Coffee Chocolate mousse. Also enjoyed their Basil Orgeat Lemonade and frozen Bailey's coffee. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Visited for brunch earlier this year - food was solid, interesting fusion / multicultural menu. Drinks were tasty! Everything was a bit slow to come out, though, and especially coffee refills. If service was a bit more attentive I’d probably give it 5 stars!
Atmosphere: 5
Food: 4
Service: 4
This was our first time at The Dial and we all loved it. The service was great, back porch was quiet and airy, food was very good (I love that the portions were not overwhelming). I highly recommend
The outdoor patio is cute and fun. There was a dj spinning some tunes. It wasn't exactly a dance party but still had a fun vibe. The food was only average for what we paid. There were complications with the bill.
We had booked a reservation on the patio but when we arrived, there was a party happening on the patio: DJ playing super loud, people dancing, no one seemed to be really dining out there. It would have been great to get a heads-up so we knew it wouldn't be the best spot to catch up with out friends over dinner. We moved inside but the only spots left were high-tops, which weren't super comfortable but we didn't really have a choice. The hostess barely looked up when we came in and seemed annoyed that we asked to move inside. I used to come here a lot and sit at the bar and always had great service and great rapport with our servers but last night everyone just seemed really miserable. Not sure if it was from dealing with the patio outside but the vibe was just really weird.
Not bad, not great. Service was odd - it seemed like no one was sure which server was assigned to our table, and took a long time to put an order in. Food was good, but portions very small for the price. Drinks were excellent.
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