Emack & Bolio's

100 City Square, Charlestown
(617) 337-3571

Recent Reviews

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Matt Nightingale

Very unprofessional service

Atmosphere: 1

Food: 1

Service: 1

Tim Holt

Careful. Make sure you have the time to devote to this place. There is one employee. Each shake, smoothie and scoop is made meticulously and slowly. If you are in a group of more than one, plan to be there for quite a while. It’s in a great location along the freedom walk. So plenty of time to rest while you wait. And wait. And wait.

Atmosphere: 3

Food: 4

Service: 1

Jami Jo Wise

We stopped in the other night to get some ice cream. Ididn'tt rate the food because we didn't end up getting anything. My aunt is diabetic so I asked if they had any sugar-free options. Most ice cream places usually have one or two. They guy working said no, which would have been fine, but then rudely and sarcastically said, "You can get a water." This wouldn't have been an issue if it was someone joking around. This guy said it was completely rude and seemed like it was a bother that we were there and he had to do his job. So we just left without anything. Hopefully, he was just having a bad night and doesn't usually behave that way.

Atmosphere: 1

Service: 1

Anand Shankar

Fun place- beautiful vegan ice cream, the best I have had. Goa Mango was the vegan frappe I had and it was better than any fruit sorbet or fruit ice cream dairy or not. Very friendly staff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vegan

Yusuf Annou

Great flavor best ice cream in town friendly atmosphere super premium quality

Atmosphere: 5

Food: 5

Service: 5

Mark Bookhagen

The homemade ice cream is amazing. Friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Briannia Ball

Holy moly the Toasted s’mores is fire! SO GOOD.

Atmosphere: 5

Food: 5

Service: 5

Sarah Rose

We asked for gummy bear toppings and they only gave us three little bears and they charged us 1.60 for them. Also another scoop was empty on the inside. Would not recommend this overpriced place. Giving two stars for variety of flavors.

Annie Chiang

Almost arriving at the terminus of the Freedom trail~
It’s 33 degrees outside and it’s almost melting~
Treat yourself to some ice cream?
I especially like cereal corn

Atmosphere: 5

Food: 5

Service: 5

Johnny He

Fantastic experience! Alex and Carlos were amazing—friendly, knowledgeable, and attentive. The “Deep Purple” chip was very flavorful. Their excellent service made the visit memorable. Highly recommend this place!

Atmosphere: 5

Food: 5

Service: 5

Alexia Nachtigal

Another amazing experience at Emacks! Alex and Carlos make it feel like I'm part of the family! Great people, great vibes, great ice cream!

Atmosphere: 5

Food: 5

Service: 5

Emily Menice

Alex and Carlos did it again… this is my second time in, did not disappoint. Good music, good vibes, good icecream, good looks ;)

Atmosphere: 5

Food: 5

Service: 5

Blake Blundell

I had to wait at least 25min in line due to a large group of people all order time-consuming shakes. It looks like they ordered around 20 things with no regard for everyone else behind them. Less than half of their group was in line, so it was misleading for everyone that got in line behind them. Me and someone else almost passed out from the heat inside and having to stand for so long. I’d highly suggest going anywhere else.

Atmosphere: 1

Food: 1

Service: 1

Elliott Wheeler

Very interesting atmosphere. Based around hippies and space.

Dietary restrictions: They had a lot of different types of ice cream for different diets.

Wheelchair accessibility: No steps to get up to the store.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Chocolate and Pumpkin Ice Cream, Float, Space Cake

Gaby Molina

Came in for my first time despite living in the area for so long! Alex and Carlos were very inviting and took care of my family and I! They really made it fun and engaging for my kids letting them try flavors and left a smile on all of our faces. I will defitnely be back if Carlos and Alex is working again!

4 star review because they were out of space cake would’ve been 5

Atmosphere: 5

Food: 4

Service: 5

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