I ordered 4 different topics pizzas and they make subs instead. I say that it wast what I ordered and they refuse to change.
Atmosphere: 1
Food: 1
Service: 1
Alisson Dos Santos
We ordered 3 pizzas: pepperoni, chicken buffalo, and just cheese. I don't know how they got confused, but they made 3 sandwiches: chicken buffalo, steak with pepperoni, and one with just cheese. At no point was it mentioned over the phone that we ordered sandwiches, and when we arrived to pick up the order, they said that's what we ordered and didn't even give us the option to cancel or anything like that. Very dissatisfied with the service, the lack of respect for customers, and a great lack of attention.
Service: 1
oscar orellana
I ordered 3 pizzas, but when the I arrived, they said they had understood ‘subs’ instead. They didn’t give me any option to change it, and on top of that, it was super expensive — $90 for 3 pizzas and 2 subs! Very disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
David Overcash
Classic east coast pizza. Good crust. Good bake.
Amy Sullivan
Absolutely repulsive. Atrocious that this Adriatic Wrap sandwich was served this way but it was inedible because it was disgusting and impossible to eat, the most revolting sandwich I’ve ever had. We ordered 2 of them at $12 each and they both went in the trash.this is the 3rd item I’ve tried at the “new” Jenny’s and the mediocre pizza was the only thing edible. A simple Greek salad, this sandwich and the pizza. It’s hard to screw up a Greek salad. This is a SCAM and they are taking advantage of people. NEVER AGAIN. Ordered on 2/26/25. The smell is like nothing I have ever smelled. This is a wrap sandwich with lettuce with chicken cucumber red onion and Gorgonzola. Even the wrap itself was horrible. This is shameful. Adriatic WrapGorgonzola, chicken, lettuce, onions, cucumber and balsamic vinaigrette. $12.05
Kevin Walsh
This place is a great locally owned shop with a top tier gluten free pizza
Marie Janvier (MJ)
First/last time ever ordering from here. Ordered a cold sub 1/22 but due to work inconvenience I had to cancel within 5-10mins. Employee at the time was very rude and gave me hard time as if I had no right to cancel but assured this would be refunded within 2-3 business days. Today is the 28th and still no refund. Followed up with a call for update in which employee stated manager will call so we’ll see. Overall horrible customer service, not recommended.
Spencer Braun
Best cheesesteaks ever
Spencer Richard
Yalllll ….. this pizza joint is amazing. We landed in Boston on a Saturday night and were desperate to find a place to eat. We parked in front and the smell of the pizza was mouthwatering.
Super friendly guys!!!
The meat lovers pizza was SUPER delicious & the Greek salad we ordered was great. The brownies were bomb!!
Clearly it’s a local fave bc they were pretty busy but quick and timely.? worth the flight from Texas lol
Atmosphere: 5
Food: 5
Service: 5
Amanda Douglas
Food was so good and they give you a lot. Highly recommend
Have lived in ctown for 25 yrs and always root for local businesses. First time ordering from new owners. Ordered cheeseburger medium - came hockey puck. Buffalo tenders with blue cheese - no blue cheese.
Food: 2
William McLaughlin
Very clean. Will definitely come back. Staff more than Helpful
John McCatherin
The slab of fried fish was well.(its a special, there meatball sub was good aswell.
I ordered 4 different topics pizzas and they make subs instead. I say that it wast what I ordered and they refuse to change.
Atmosphere: 1
Food: 1
Service: 1
We ordered 3 pizzas: pepperoni, chicken buffalo, and just cheese. I don't know how they got confused, but they made 3 sandwiches: chicken buffalo, steak with pepperoni, and one with just cheese. At no point was it mentioned over the phone that we ordered sandwiches, and when we arrived to pick up the order, they said that's what we ordered and didn't even give us the option to cancel or anything like that. Very dissatisfied with the service, the lack of respect for customers, and a great lack of attention.
Service: 1
I ordered 3 pizzas, but when the I arrived, they said they had understood ‘subs’ instead. They didn’t give me any option to change it, and on top of that, it was super expensive — $90 for 3 pizzas and 2 subs! Very disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
Classic east coast pizza. Good crust. Good bake.
Absolutely repulsive. Atrocious that this Adriatic Wrap sandwich was served this way but it was inedible because it was disgusting and impossible to eat, the most revolting sandwich I’ve ever had. We ordered 2 of them at $12 each and they both went in the trash.this is the 3rd item I’ve tried at the “new” Jenny’s and the mediocre pizza was the only thing edible. A simple Greek salad, this sandwich and the pizza. It’s hard to screw up a Greek salad. This is a SCAM and they are taking advantage of people. NEVER AGAIN. Ordered on 2/26/25. The smell is like nothing I have ever smelled. This is a wrap sandwich with lettuce with chicken cucumber red onion and Gorgonzola. Even the wrap itself was horrible. This is shameful. Adriatic WrapGorgonzola, chicken, lettuce, onions, cucumber and balsamic vinaigrette.
$12.05
This place is a great locally owned shop with a top tier gluten free pizza
First/last time ever ordering from here. Ordered a cold sub 1/22 but due to work inconvenience I had to cancel within 5-10mins. Employee at the time was very rude and gave me hard time as if I had no right to cancel but assured this would be refunded within 2-3 business days. Today is the 28th and still no refund. Followed up with a call for update in which employee stated manager will call so we’ll see. Overall horrible customer service, not recommended.
Best cheesesteaks ever
Yalllll ….. this pizza joint is amazing. We landed in Boston on a Saturday night and were desperate to find a place to eat. We parked in front and the smell of the pizza was mouthwatering.
Super friendly guys!!!
The meat lovers pizza was SUPER delicious & the Greek salad we ordered was great.
The brownies were bomb!!
Clearly it’s a local fave bc they were pretty busy but quick and timely.? worth the flight from Texas lol
Atmosphere: 5
Food: 5
Service: 5
Food was so good and they give you a lot. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Pizza
Restaurantji Recommends
Best pizza in Charlestown! Great staff too :)
Food: 5
Have lived in ctown for 25 yrs and always root for local businesses. First time ordering from new owners. Ordered cheeseburger medium - came hockey puck. Buffalo tenders with blue cheese - no blue cheese.
Food: 2
Very clean. Will definitely come back. Staff more than Helpful
The slab of fried fish was well.(its a special, there meatball sub was good aswell.
Food: 5
Great food, a staple in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parm
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