Dunkin'

28 Worcester Rd, Charlton
(508) 248-2934

Recent Reviews

K J

I usually do drive thru and am told we do t have donuts from this one long haired employee. When I see the truck just leave. So today I went in to get a donut and again the truck just left to drop donuts off. I asked for two donuts and the employee said do I have two? I looked and said oh no just one, I’ll take that one. Yep wrong idea, it was old and stale. Usually if the donuts are old they take them off the shelf. It’s 3 am. I can wait to get a fresh one if you’re busy just let me know or ask me if I mind. The other employees I see there are pleasant and have no issue with getting me what I want and they communicate whether or not they have what I want honestly. This one employee is not happy to be there at all. And I tip them. Which I have been told not too from other employees because they are not suppose to accept tips. I don’t know, I just won’t go there when this person is working. I enjoy the other employees vibes more. Sorry Dunkin’s do better.

Atmosphere: 3

Food: 1

Service: 1

LeShawn Thompson

Love to order mobile here. Because they always know my face when I pull up.Great customer

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Hazelnut Iced Coffee, Wake-Up Wrap - Egg and Cheese, Dunkin' Coconut Refreshers

Lily Devine

Went in this afternoon and the girl Cassandra I believe her name is messed up the first one gave us an attitude about it she basically made the coffee backwards I asked nicely if she could remake them and she huffed and puffed about it and made them wrong

Atmosphere: 1

Food: 1

Service: 1

Christopher Wiley

Fresh

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Vicky Robidoux

This Dunkins has the best Dunkin coffee around this area.

Atmosphere: 5

Food: 5

Service: 5

Dr P

This dunkin sucks. Place is slow and the workers are young kids. They were screaming at eachother while I waited for my croissant 15

Atmosphere: 1

Food: 1

Service: 1

Melody Habib

You don't have decaf espresso ever. You hardly ever have coconut milk. It's hard to have alternatives. Other Dunkins are busy but have everything. Last time I got a macchiato at this location it wasn't even espresso it was flavored milk.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Iced Latte

Savannah Polinski

I never write reviews but the experience was so bad Very bad service the two lady's were inside arguing the whole 35 mins I was sitting at the drive threw AFTER paying for my food I had to go inside and tell them to give me a refund while I waited another 10 minutes for them to give me the wrong change. I ended up just leaving without the correct change . The worst most unprofessional dunkin donuts I've ever been too atleast 10 people pulled away while I was waiting. There was 1 tiny girl with a hat in there working while the other 2 argued worse then a married couple i won't be back

Atmosphere: 1

Food: 1

Service: 1

Steven Bouchard

Love it...my local

Atmosphere: 5

Food: 5

Service: 5

James Wilton

Pulled up to order was instructed to go to window.asked for decaf.sorry we don't have any.didnt offer to make some.i just left.most people offer to make more.

Atmosphere: 1

Food: 1

Service: 1

Isabella R.

Horribly slow service. I waiting in line for half an hour for a single coffee. And most times I come here the workers often forget to give me everything I ordered.

Donna Morelli

The worse service! Stuck in line for 15 minutes at drive thru, then order not right and not one person would fix it!

Atmosphere: 1

Food: 1

Service: 1

Ashley Jason

Waited 30 mins in line for a drink and a bagel.

Food: 1

Service: 1

Recommended dishes: Bagels

Corey Sanchez

HORRIBLE !! The young kids that work here make it an absolute fusgusting experience all around . Every morning i stop in before work and every morning its the same thing . The young white kid with the long ponytail and super tight pants , he/she always has on a sappy agravated face and attitude , you say thank you or good morning and get nothing in response . On top of that he just takes his/her sweet time as their huffing and puffing mad at their job . I walked in just now to get a coffee and a bagel , got there ar 3:35 and walked out at 4:07 . Its ridiculous . These kids these days have no respect , no morals , guidance , drive or anything smh

Samantha Cahill

There's nothing I love more than the coffee, the new reconstruction, and the service! There's nothing bad I can say, all GREAT things!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese, Iced Latte, Croissant, English Muffin, Wake

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