Starbucks
$ • Coffee Shops
Hours:
101 Drum Hill Rd, Chelmsford
(978) 458-2464
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Customers' Favorites
Starbucks Reviews
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Ordered on the app went in and waited which is fine but when you order in the app and request cream in a coffee and I check it and it was black the person behind the counter when I said something puts a drop in the coffee and I said no I need more she dumps the coffee and doesn't make a new one and then adds more and it tastes horrible. I go to this Starbucks only on the weekends. I have a picture of the coffee so disgusted
Great customer service! Placed a mobile order for a coffee and snack, the app didn't tell me they were out of the snack. So when I showed up to pick it up, they gave me a brownie in its place (definitely better than the snack I had ordered) AND a gift card for my next coffee.
Ratings
Menu
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 4:30AM - 9PM |
| Sunday | 4:30AM - 9PM |
People in Chelmsford Also Viewed
Starbucks provides varying experiences for its customers. On a positive note, some visitors praise the excellent customer service and teamwork of the baristas, who ensure their needs are met. The drinks, such as the frap, are often delicious. Many customers appreciate the friendly and understanding staff, which contributes to a positive atmosphere. However, others experience slow service, with staff chatting instead of making drinks, leading to long wait times. Some customers have faced issues with incorrect orders and difficulties with points on their app, resulting in disappointing experiences. Despite this, the food and coffee are generally considered okay, and the service can vary depending on individual staff members.