Starbucks Coffee Company
$ • Coffee Shops
Hours:
21 Drum Hill Rd, North Chelmsford
(978) 595-0020
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Ordered on the app went in and waited which is fine but when you order in the app and request cream in a coffee and I check it and it was black the person behind the counter when I said something puts a drop in the coffee and I said no I need more she dumps the coffee and doesn't make a new one and then adds more and it tastes horrible. I go to this Starbucks only on the weekends. I have a picture of the coffee so disgusted
Great customer service! Placed a mobile order for a coffee and snack, the app didn't tell me they were out of the snack. So when I showed up to pick it up, they gave me a brownie in its place (definitely better than the snack I had ordered) AND a gift card for my next coffee.
Hours
| Monday | 4:30AM - 8PM |
| Tuesday | 4:30AM - 8PM |
| Wednesday | 4:30AM - 8PM |
| Thursday | 4:30AM - 8PM |
| Friday | 4:30AM - 8PM |
| Saturday | 4:30AM - 8PM |
| Sunday | 4:30AM - 8PM |
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Starbucks Coffee Company offers a welcoming and cozy environment where customers can relax and feel at home. The warm lighting, comfortable seating, and peaceful atmosphere create a calming space, ideal for spending hours or getting work done. The staff are friendly and attentive, contributing to the inviting vibe, though there are occasional concerns about service consistency and training. The location features a clean interior with bathrooms and an outdoor patio, perfect for enjoying a drink while on the go, despite being on a busy main road that can be loud. The menu includes favorites like the drive-thru venti matcha green tea, which has been a longtime staple for some customers, though recent changes in matcha powder quality have disappointed long-time fans. Drinks are generally made on point, and the service is appreciated, especially when staff are friendly and efficient during busy times. The decor is updated regularly, keeping the environment fresh and inviting. Overall, this Starbucks is a place where customers can unwind, enjoy quality drinks, and experience friendly service in a cozy setting.