Starbucks Coffee Company
$ • Coffee Shops
Hours:
101 Drum Hill Rd, Chelmsford
(978) 458-2464
About Starbucks
Customers' Favorites
Starbucks Reviews
Ordered on the app went in and waited which is fine but when you order in the app and request cream in a coffee and I check it and it was black the person behind the counter when I said something puts a drop in the coffee and I said no I need more she dumps the coffee and doesn't make a new one and then adds more and it tastes horrible. I go to this Starbucks only on the weekends. I have a picture of the coffee so disgusted
Great customer service! Placed a mobile order for a coffee and snack, the app didn't tell me they were out of the snack. So when I showed up to pick it up, they gave me a brownie in its place (definitely better than the snack I had ordered) AND a gift card for my next coffee.
Menu
Hours
| Monday | 4:30AM - 8PM |
| Tuesday | 4:30AM - 8PM |
| Wednesday | 4:30AM - 8PM |
| Thursday | 4:30AM - 8PM |
| Friday | 4:30AM - 8PM |
| Saturday | 4:30AM - 8PM |
| Sunday | 4:30AM - 8PM |
The Starbucks Coffee Company location receives mixed reviews. The baristas are uplifting, kind, and helpful, with one barista motivating a customer to try a pumpkin latte, which was pretty delicious. Another customer noted the people working there were chill and understanding, remaking drinks without issue. However, a different visit was annoying, as a barista suggested customizations but could not apply expiring points to the order, and the food and coffee were just okay. Additionally, service was upsetting and disappointing, with only Nick greeting a customer, while the barista and manager Andy did not speak to them.