Starbucks

21 Drum Hill Rd, Chelmsford
(978) 595-0020

Recent Reviews

Ryan G

I like the store setup, it’s more spacious than a lot of Starbucks I’ve been to and they have outdoor seating. The staff is really good, almost every time I go there they are far too busy for the two or three people that are working at the time but the wait time is never excessive and they have never made a mistake with my order.The biggest negative for me is the parking lot, it is too narrow and it gets really tight when the drive thru is backed up.

Atmosphere: 4

Food: 4

Service: 5

Thomas Baker

Slow service and never has anything in

Atmosphere: 1

Food: 1

Service: 1

Naysa

SUPER sweet person taking me at the window i wish i would’ve gotten her name. she had curly hair and glasses. she sounded very energetic while taking the order and kept that energy at the door window. 10/10

Atmosphere: 5

Food: 5

Service: 5

Mouad Khalafa

Excellent

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Frappe

Hayven Pimentel

Order was rushed , made my 3 coffees wrongggg , I ordered a caramel brulle latte with whipped cream .. no whip cream and coffee tasted black and plain , and the brown sugar shaken espresso .. made disgusting with the wrong cold foam, everything was rushed and gross I payed too much money for everything to be messed up , never coming back again

Atmosphere: 1

Food: 1

Service: 1

Sir L

Finally, a Starbucks with outside seating. Not your usually Target Starbucks or the Barns&noble.

Atmosphere: 4

Food: 4

Service: 4

Jon Pennington

Too all of you who complain about the drive thru: get the app and order ahead before you leave your house. Park in a space and get out if your car and walk into the store. Your coffee will be ready. You just saved yourself 45 minutes!!! Enjoy the rest of the day. Sorry you won't have anything to complain about though. Get a job at Starbucks if you think the job is so easy. That will give you something to complain about!!! Have a nice day and be kind.....

Atmosphere: 5

Food: 5

Service: 5

Jackie Spiller

The girl that took my order over the speaker was great, she put my order in correctly and complemented my drink choice. I received my coffee from the drive thru and made the mistake of not taking a sip of it before I left. When you are paying 5 dollars or more for a coffee and when it cost extra for the flavored pumps it would be great if that were actually put into the drink. My coffee tastes like there was no flavoring added just the oat milk. The label states how I ordered it. Not a big deal but I was also given the wrong cake pop… so when your child realizes 20 mins on the road not that greatest for the rest of the car ride…

Atmosphere: 3

Food: 1

Service: 3

Jason R.

Don't swing through on your way to work unless you can afford to wait 30 minutes in drive thru line.

Prach Ponleur

Am order mobile app almost 1h not yet come very slow service

David K

Probably the worst Starbucks I go to. You get trapped in the drive through for 40-50 minutes once you order. Not sure what takes them so long, but it is ridiculous. They need to figure this out. Last choice Starbucks to go too.

Atmosphere: 5

Food: 3

Service: 1

Maria Souza

Terrible take 1 hour for 2 drinks they said that o can either get a refund or wait for my

Food: 2

Service: 1

Jennifer Ferreira

Waited 32 minutes for a tea and they keep taking online orders and filling them instead of the customers in the store..manager was rude when asked for a refund..poorly managed and barista kept wiping her nose with her bare hands while making drinks..just

Service: 1

Victor Ferrer

Very slow service. Waited 30 mins for a TEA before I had to leave without my

Service: 1

Mahesh Shanmugam

Love the outdoor seating and indoor. Very spacious. Friendly service.

Atmosphere: 5

Food: 4

Service: 5

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