Seriously Sam if you're not interested in working here then just quit. I have never seen someone so rude at this location before. I have been to this specific location several times and all the other staffs are great.
Atmosphere: 1
Food: 5
Service: 1
Z
He knows what he did .
Gary S
Overall, food was oversalted. Two people in our group each ordered sukiyaki entrées which were served 30 minutes apart. Can you imagine that? One of us having to wait 30 minutes watching while the others ate their meals. The sukiyaki beef was served over cooked - well done, the sukiyaki "soup" was far too sweet and also oversalted. Other food was brought to the table slowly - the service was simply very poor. NOT on my recommended list.
Joseph Desciak
I am tired of Nespresso shop clerks. They are not interested, rude, pompous, and cranky. This location is not my first experience of this behavior. The Prudential Center shop was the same! Perhaps Nespresso trains their store clerks to be crabby? I simply think that returning recycling and purchasing over $100 of product should be at least welcomed with a smile ...
Sheila Taylor
Conveniently or inconveniently(?) located inside Bloomingdale’s.The staff are helpful and patient.Some of the customers are rude and pushy — so all the more reason to applaud the staff, except they are poor at addressing people to move. Furthermore, customers that have made a decision are at the mercy of those in line still making decisions and requests. This is perplexing. Especially for a decisive person. This adds to the annoyance factor.As well, the sampling/tasting area should be at the other end of the counter to relieve congestion.What is not obvious is the service queue and how to line up. This results in disgruntled and confused customers.To alleviate this problem, set up stanchion poles with ropes and signs that say, “line forms here,” or, “…enter here for service.”Just a suggestion ;-) I dare the manager to respond. I will go to another location next time!
kcdenman
The nasu dengaku (Broiled eggplant) was a special surprise to accompany the suzuki and toro hamachi sashimi. We also enjoyed the light sweet tartness of the gindara saikyo (sweet miso cod with lemon sauce). Service is always quietly elegant.
Dina Alissa Dygon
Not a big selection of mainstream designers, must have salespeople order online because most items are not in stock in this store. I could have stayed home and shopped online instead of the headache of finding parking, and to not bring anything home.
Guilherme Peruca
Lots of caffeinated options available hehe
Victoria Berger
Incredible always first class service
Raymond Huang
Great place. Many selections of coffee pods and espresso pods. Nothing special about service though, pretty ordinary. Maybe a “ hi how are you doing” or simple “ hi” or “I can help you over here” from anyone would’ve been nice. instead of just silence and me wondering when to speak…
Being the closest boutique to Central MA, this boutique has very friendly and knowledgeable staff!
Lina P.
My family have been going there for a long time! The staff helped us pick out specific coffee for my husband! He likes strong robust coffee ! They tell us about new flavors that have come in! Prices are good! My daughter goes there for gifts for her college friends! I recommend this place highly!
Meg Jacobi
The customer service and the rewards
Cakhelin Thiskhon
Came with a group to visit Framingham and discover this great place. The food was excellent, large portions and great atmosphere. Alissa was great made sure everything was perfect, hope she has a great time in New York City.
Millborn Kemrinlo
The food is great, portions are large, service is good. This is the 2nd year we have eaten here and would definitely return again.
Seriously Sam if you're not interested in working here then just quit. I have never seen someone so rude at this location before. I have been to this specific location several times and all the other staffs are great.
Atmosphere: 1
Food: 5
Service: 1
He knows what he did .
Overall, food was oversalted. Two people in our group each ordered sukiyaki entrées which were served 30 minutes apart. Can you imagine that? One of us having to wait 30 minutes watching while the others ate their meals. The sukiyaki beef was served over cooked - well done, the sukiyaki "soup" was far too sweet and also oversalted. Other food was brought to the table slowly - the service was simply very poor. NOT on my recommended list.
I am tired of Nespresso shop clerks. They are not interested, rude, pompous, and cranky. This location is not my first experience of this behavior. The Prudential Center shop was the same! Perhaps Nespresso trains their store clerks to be crabby? I simply think that returning recycling and purchasing over $100 of product should be at least welcomed with a smile ...
Conveniently or inconveniently(?) located inside Bloomingdale’s.The staff are helpful and patient.Some of the customers are rude and pushy — so all the more reason to applaud the staff, except they are poor at addressing people to move. Furthermore, customers that have made a decision are at the mercy of those in line still making decisions and requests. This is perplexing. Especially for a decisive person. This adds to the annoyance factor.As well, the sampling/tasting area should be at the other end of the counter to relieve congestion.What is not obvious is the service queue and how to line up. This results in disgruntled and confused customers.To alleviate this problem, set up stanchion poles with ropes and signs that say, “line forms here,” or, “…enter here for service.”Just a suggestion ;-) I dare the manager to respond. I will go to another location next time!
The nasu dengaku (Broiled eggplant) was a special surprise to accompany the suzuki and toro hamachi sashimi. We also enjoyed the light sweet tartness of the gindara saikyo (sweet miso cod with lemon sauce). Service is always quietly elegant.
Not a big selection of mainstream designers, must have salespeople order online because most items are not in stock in this store. I could have stayed home and shopped online instead of the headache of finding parking, and to not bring anything home.
Lots of caffeinated options available hehe
Incredible always first class service
Great place. Many selections of coffee pods and espresso pods. Nothing special about service though, pretty ordinary. Maybe a “ hi how are you doing” or simple “ hi” or “I can help you over here” from anyone would’ve been nice. instead of just silence and me wondering when to speak…
Restaurantji Recommends
Being the closest boutique to Central MA, this boutique has very friendly and knowledgeable staff!
My family have been going there for a long time! The staff helped us pick out specific coffee for my husband! He likes strong robust coffee ! They tell us about new flavors that have come in! Prices are good! My daughter goes there for gifts for her college friends! I recommend this place highly!
The customer service and the rewards
Came with a group to visit Framingham and discover this great place. The food was excellent, large portions and great atmosphere. Alissa was great made sure everything was perfect, hope she has a great time in New York City.
The food is great, portions are large, service is good. This is the 2nd year we have eaten here and would definitely return again.