Boston Bay Pizza
515 Montgomery St, Chicopee
(413) 888-3000
Recent Reviews
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The most disgusting dry, old, over-fried wings I’ve ever tasted. Save your money people! Paid 50 dollars and it all Went straight to the trash!
New people not good. Unfortunately they choose to be cheap now. I give them 6 months
Atmosphere: 1
Food: 1
Service: 1
Moved to the area a few years ago and Boston Bay used to be my choice for delivery but the quality has gone down hill lately.
Orders wrong, sandwiches got smaller / worse quality, prices went up, pizza is always soggy, etc.
Atmosphere: 3
Food: 2
Service: 3
Awful customer service!!!!
Atmosphere: 2
Food: 2
Service: 1
Always great food and service
Atmosphere: 5
Food: 5
Service: 5
Food was delicious (Reuben melt) got it out quick for me and they were
Atmosphere: 5
Food: 5
Service: 5
The recent downward turn is disappointing. Ordered three different 16” grinders (chicken souvlaki, steak special, and steak and cheese) all had war-rationing levels of protein buried under a mountain of lettuce. Been ordering from here periodically over the years and the last three orders from Boston bay were sub-standard and not worth the $45 average for 3 people. Banana peppers in the picture where added by me.
Atmosphere: 2
Food: 1
Service: 3
Despite talking to them a week beforehand to schedule a late delivery, they apparently lied and will not do so. 0/10 will never do business with them in the future.
Atmosphere: 1
Food: 1
Service: 1
Ummm... Well this place took a dive.... I can't even cut my calzone (if that's what youwant to still call it) with a chefs knife. These three things never should have left the kitchen. Especially when I spent $55 +tip for them. Boston Bay I'm done with your overpriced garbage and terrible
Food: 2
Service: 2
I went there based on a recommendation. The pizza wasn't cooked all the way. Maybe they need new ovens or something. Not sure if I will go back.
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
I've been ordering like more than one hour, first said 6:30 then 7,:23 then 9:20 after I called they said they never ever get my order online when I called around 7:30 pm. That's very bad.
Service: 1
Great food and service
Atmosphere: 4
Food: 5
Service: 5
I Call to place a delivery order ,the guy who’s supposed to take my order was struggling to find my address . At the end he says place order online and hang up on me how rude is that.
Food was horrible. We ordered 2 Honey Dijon paninis which had yellow mustard instead. We didn’t ask for regular mustard. Thankfully I asked for the honey Dijon on the side incase they messed it up. And of course they did. Curly fries and French fries were so over cooked they weren’t edible! They were hard as a rock! The only thing that was good were the sodas because they didn’t make them! We also waited over 35 minutes for our food when they said it wouldn’t take too long. They weren’t busy either.Initially we used to go there once a week about 4-5 years ago. Then service and food started to go down hill dramatically. They even stopped using real bacon. The quantity and quality was horrible and food was way over priced. So we stopped going there. Since so much time had gone by, we decided to give them another try. Well lo and behold, NOTHING HAS CHANGED! Needless to say, we won’t be going back again, not even in another 5 years unless new owners take over. We all work very hard for our money and expect our food to be decent for what we have to pay.This place should just close down. I can’t fathom how it it’s still open.
Food: 1
Service: 3
Traditionally really strong specialty pizzas, but things have gone downhill… ordered a large Chicken and Broccoli pizza on a Friday night and was told 25 minutes.. when I got there, they told me they didn’t have my order.. they said I could wait while they made the pizza.. I wasn’t in the mood, and ended up eating frozen DiGiorno’s stuffed crust pizza at home….I discovered air fryers work fabulous with mini frozen pizzas so I guess there was an upside from the experience!
Atmosphere: 1
Food: 1
Service: 1
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