9 times out of 10 when I order from the Chicopee location through the BK mobile app with delivery, the order is wrong. To the point that door dash won't even refund me for their screw ups anymore. Don't use this store.
Daniele L
Messed up both orders and the burger was a weird crumbly texture.
I have to bring attention to the soda. I got a diet Coke and strangely, it was the best diet Coke I'd ever gotten from a Burger King. 🤔
Of course the food problems were the result of whoever was working at the time, but I won't stop going here, because I don't even go here once every couple of years. I only stopped in because I wanted flame grilled, they had a coupon and I was close to it at the time.
Food: 2
Service: 3
Recommended dishes: Flame Grilled Beef
Luke Gawron
Just took 30 min in drive thru for a single cheeseburger
Atmosphere: 1
Food: 2
Service: 1
Kirill Petrovsky (Kurt)
We ordered through the mobile app, the order waited a long time, the employees are nice but most of them worked without gloves, we will not come here again.
Atmosphere: 4
Food: 2
Service: 2
John Stone
The best service I've got out of any Burger King thanks to Gloria! Such a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
KENLI SMITH
I use this Burger King to wait for a PVTA bus unfortunately but it's very very clean and the staff is 5 stars worth for sure!
Brooke Barnes
This was the second time in a row they screwed up my family and I did. I asked for the crispy fiery chicken sandwich with heavy glaze and heavy sauce the person then proceeded to do the complete opposite barley any glaze whatsoever and no spicy sauce. No sauce after saying have on both glaze and sauce.
Atmosphere: 1
Food: 1
Service: 1
Johanna Gonzalez
Love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Onion Rings, French Fries
Nick Lehman
Terrible service. Waited 20 minutes for our food and then we're missing 2 items.
Atmosphere: 5
Food: 4
Service: 1
Dmitry K
BBQ Bacon Whopper Jr. without anything, I came back to resolve the problem and staff just looked from the window without resolving things out. By the way food was ordered just before they got closed.
9 times out of 10 when I order from the Chicopee location through the BK mobile app with delivery, the order is wrong. To the point that door dash won't even refund me for their screw ups anymore. Don't use this store.
Messed up both orders and the burger was a weird crumbly texture.
I have to bring attention to the soda. I got a diet Coke and strangely, it was the best diet Coke I'd ever gotten from a Burger King. 🤔
Of course the food problems were the result of whoever was working at the time, but I won't stop going here, because I don't even go here once every couple of years. I only stopped in because I wanted flame grilled, they had a coupon and I was close to it at the time.
Food: 2
Service: 3
Recommended dishes: Flame Grilled Beef
Just took 30 min in drive thru for a single cheeseburger
Atmosphere: 1
Food: 2
Service: 1
We ordered through the mobile app, the order waited a long time, the employees are nice but most of them worked without gloves, we will not come here again.
Atmosphere: 4
Food: 2
Service: 2
The best service I've got out of any Burger King thanks to Gloria! Such a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
I use this Burger King to wait for a PVTA bus unfortunately but it's very very clean and the staff is 5 stars worth for sure!
This was the second time in a row they screwed up my family and I did. I asked for the crispy fiery chicken sandwich with heavy glaze and heavy sauce the person then proceeded to do the complete opposite barley any glaze whatsoever and no spicy sauce. No sauce after saying have on both glaze and sauce.
Atmosphere: 1
Food: 1
Service: 1
Love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Onion Rings, French Fries
Terrible service. Waited 20 minutes for our food and then we're missing 2 items.
Atmosphere: 5
Food: 4
Service: 1
BBQ Bacon Whopper Jr. without anything, I came back to resolve the problem and staff just looked from the window without resolving things out. By the way food was ordered just before they got closed.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ran in for breakfast to go . Egg,sausage, and cheese on an English muffin. And coffee. Delicious.
Parking: Their is plenty of it even for us in our small RV.
Wheelchair accessibility: Yes and easy access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
How does this location keep blaming their lack of items on the dining room being closed? Their corporate office should have a few words for them...
Service: 1
I was very upset again! Every time I order sauces, I pay for them, and they have never given them to me. I won't come again.
Food: 2
Service: 3
Two Junior burgers made to order for $5 plus tax
Staff went above and beyond to accomodate me needs
Dietary restrictions: Salt free
Atmosphere: 5
Food: 5
Service: 5
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