Chipotle Mexican Grill
530 Memorial Dr A, Chicopee
(413) 592-5455
Recent Reviews
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Rude employees, small meat portions and no working water provided.
Atmosphere: 3
Food: 3
Service: 1
I tried speaking to the staff. Member doesn’t hear me. Try bringing up allergy doesn’t say nothing to me. I get it that there was a rush, but when trying to bring up a foodborne allergy. I would’ve appreciated extra time and confirmation from the handlers would’ve been helpful. I wouldn’t recommend coming here again during lunch hours. Had to give my bowl away….
Atmosphere: 1
Food: 1
Service: 1
I had a very disappointing experience at Chipotle. I ordered a bowl with both chicken and steak, but they gave me very little of each protein, and the rice portion was tiny as well. The meal was honestly unsatisfying and far from what I expected. I’ve always enjoyed Chipotle in the past, but this time the portions were extremely disappointing. I really hope they improve on portion sizes and make sure orders are more consistent moving forward. The amount of chicken and steak I got was honestly pitiful and I would never recommend this place to anyone ever.
Atmosphere: 1
Food: 1
Service: 1
People working always have an attitude and serve proportions like it’s coming out of there check. If I get a steak bowl and queso I don’t want 5 Bites I want what I’m paying for. Employees really act like it’s from there check or something
Atmosphere: 1
Food: 5
Service: 1
Got the wrong order from my delivery wasn’t steak. I got a full refund. But they won’t give me a credit for a A new entrée.
Food: 2
This is the best
Foods the same as every other chipotle. Line frequently back to door due to slow service. 1 person usually working the front while there's 6 people moving around the back. Tables are usually dirty
Atmosphere: 2
Food: 4
Service: 1
Terrible customer service , better off going one in Holyoke . Workers are rude
Atmosphere: 1
Service: 1
Love the food when everything is available. When entering, there was a hand written notice stating a number of things were not available. I don't understand why guacamole, and 4 other types of food wasn't available!? There was cheese all over the counter when cashing out, Why didn't someone clean up. There were employees standing around. I love the food, but not when everything isn't available!
Atmosphere: 2
Food: 5
Service: 5
Old ass rice, the smallest scoop of protein i’ve ever seen. 15 minute wait for that protein stated. Didn’t ask if i wanted beans. Complete shitshow. They’re lucky i smoked before i came into this establishment.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Horrible. Very small potions. Will not be going back
Service: 1
This is hands down the worst chipotle in the area and it has been for a long time. Consistently out of food and never have fajita veggies. Almost all workers are in a terrible mood. Got my bowl aggressively tossed to the cash register by a worker after asking for a side of hot, this man was pissed and muttering under his breath the whole time he made my bowl. Just one of many bad experiences I’ve had here. There’s always an issue at this location, and I prefer anyone other chipotle over this one. This place should just pack up and leave.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bowl
Very good food and service, I loved it.
Atmosphere: 5
Food: 5
Service: 5
Dirty dining room, waited an hour for online order. Will not go back to this location
Atmosphere: 1
Food: 1
Service: 1
I went to get three tacos and the worker making my food had an attitude the entire time. He was muttering stuff under his breath and throwing the spoons everything he put food on my tacos. If you’re having a bad moment just take some time in the back to cool off. Don’t let other customers who you’re not even currently waiting on put you in a bad mood.
Atmosphere: 1
Food: 1
Service: 1
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