Chipotle Mexican Grill

530 Memorial Dr A, Chicopee
(413) 592-5455

Recent Reviews

Corinia Sabourin

Love this place ❤ Great food. Friendly people.

James S.

Very disappointed with this visit as I have been coming here since it opened, sad to say this will be my last visit as well. The man at the counter was extremely rude, disrespectful and arrogant, his tone was completely uncalled for and not right for the job description he holds. I asked him to purchase some extra chips and he yelled "WHAT?" in my face. I asked him if he was okay, and why he yelled, his response was "Are youuu alright?" He snatched my money from me and as I left he was extremely condescending telling me to "Have a nice life." and I feel as though he was trying to get me to snap. My wife and I have been here for years, not sure when they starting allowing hosts to disrespect guests but they have lost my and anyone I know business from here on out, cause I will be sharing my feelings on this location. To add insult to injury, the chips were stale and the chicken was hard crusty over cooked little bits that never stood a chance. Time of incident: Monday august 9 at 11:25am

Christa Nunez

Clean and quick.No there is a Utensils shortage. So plan accordingly. As of jun 27 2021.And if you are not ordering the white queso you are missing out.

Nicole S.

Chipotle always my go to, delicious, fast service and healthier than most fast food chain, I order the mobile order for 6:40pm I get there they told me the computer crush so all mobile order is 20min late which is fine those kinda thing happen. When I get home I open up the bag for my steak bowl it's only half portion which piss me off. You make ppl wait and at the end only half of the portion. I would double check if it's mobile order

Anabella Cruz

Making the play the way you like how you like the nice customer service without in sitting room At this time was close Nice customer service everything was so fresh

ana e Cruz nazario

Making the play the way you like how you like the nice customer service without in sitting room At this time was close Nice customer service everything was so fresh

Felicia Martinez

When I got home with my food the bag ripped in the bottom and the way they packaged my food was horrible because it was packaged upside down and spilled over my car seat. I manage to save some of the food but when I opened it they shoved a container of tomato salsa in the bowl and my order was even made incorrectly!I ordered cauliflower rice and instead they gave me a bunch of brown rice. I paid EXTRA for the cauliflower rice!!Don’t waste your time coming hereI posted a picture of my bowl also

Xavier Evans

If u lookin for a bowl worth its money this is the best chipotle in the area

Karen Robison

Always good, fresh food. Ordered online this time and it was easy to just walk on and pick it up.

peeps peoples

If you like hard uncooked rice ,please go here and enjoy.

Wade Wilson

Great Chipotle that’s dependable and enjoyable! Jaylene is the real draw as she is the smartest person there and the most beautiful. Her beauty is only exceeded by her intelligence. Her kindness and hospitality are the real draw and hold the restaurant together.

Rebecca Morgan

Service was so fast and the kindest staff was working that I have ever had the pleasure of encountering at a Chipotle. I was there Feb 18th, 2021, at 5:40pm. Thank you for the pleasant experience! (Oh, and the sofritas bowl was amazing at ever! Such a great deal to get that load of food for under $10!)

Darrian Gordon

We ordered a pickup order. Instead of receiving it off the shelf, the order was handled to us by an employee. There was only one bag. Due to Covid, the bag was sealed. We discovered half of the order (4 separate meals) were not in the bag. Even the receipt said the order was complete. Even the food they did get right was cold.

Samantha Collins

Have a great time at this place usually. Ordered tonight 3 tacos, we got what looks like a burrito which is fine... but the three tacos are there.. just stuffed one inside the other.. not how we usually get it.. so not taco but like a taco inside another inside the last.. was quite tasty regardless.But if someone orders 3 tacos.. keep them separate please. Foods great here service is great. But defiantly not looking for a massive taco with layers. 3 next time separate please.

S C

Have a great time at this place usually. Ordered tonight 3 tacos, we got what looks like a burrito which is fine... but the three tacos are there.. just stuffed one inside the other.. not how we usually get it.. so not taco but like a taco inside another inside the last.. was quite tasty regardless.But if someone orders 3 tacos.. keep them separate please. Foods great here service is great. But defiantly not looking for a massive taco with layers. 3 next time separate please.

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