Staff is beyond rude I’ve seen them treat customers poorly especially a young girl by the name of heather she should be fired look at your cameras and view her behavior with customers unacceptable. Because of this DD bad experience I refuse to support this chain
Atmosphere: 1
Food: 2
Service: 1
Nicole Abu
I go to this dinkin EVERY DAY multiple times a day. I have rewards we are supposed to get $3 refreshers all summer! For some reason it wasn't working. Workers look at me like Im dumb....so the total is now 4.27 instead of 3.21 i had 4.25 gave it too them they still looked at me like I was dumb because I was 2 cents short. From now on I'm not going to this location. Im all set
UPDATE: Just checked my transaction history on my phone it did ring up $3.21 the guy ringing my order pocketed my $1!
Atmosphere: 2
Food: 4
Service: 1
Emma Ramos
I ordered a sandwich and the bread was moldy
Atmosphere: 1
Food: 1
Service: 2
Wendy Richards
Go there everyday for coffee the staff is AMAZING
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins
Evan Merino
Small but the energy and vibe here was amazing...
Atmosphere: 5
Food: 5
Service: 5
Angela Amaral
I've never met such incompetent staff
Service: 1
lisa gauthier
Horrible coffee,everytime,same with the staff,very unprofessional
Atmosphere: 1
Food: 1
Service: 1
Johanna Martinez
I don't even know how this Dunkin has 3.9 in rating when it's the worst Dunkin in the area or I've ever been. Drive thru service is the most slowest ever. Not even mention inside where all the employees seems so miserable the service is awful and the food even worse. I ordered a frozen coffee and after 2 hours at the drive- thru I got a melted ice coffee instead. By the way, it's not the first time, every time that I go to this Dunkin is the same issue
Atmosphere: 1
Food: 1
Service: 1
Meghan
I was hired at this location and you all need to stop discrimination against me I'm suing you all and charge is pending lowlife dirt bags.All Dunkin locations owned by Salema Management are the worst in western Massachusetts they treat employees with disabilities like they are trash. Salama Management refuses to let an employee with disability work there when they WERE HIRED BY THE MANAGER and then when an employee makes a complaint or questions why they are playing the hired not hired game they threaten the employees and scare them . I'm filing a discrimination charge and lawsuits against this location and Salama Management for discrimination.. I'm a newly hired employee and deserve to have my hours and Salama Management has no say on who gets hired . The state will help me become shift leader here. Stop threatening me and harassing me Salema Management you don't know anything and I was hired here and given hours so .. the next step here is the lawsuit I'm filing and the discrimination charge is pending ..stop threating me and they sent emails to me with an older email that I don't use . Leave me alone dummies and give me my hours . Or be sued .
It's a Dunkin in a gas station. Nuff said
Atmosphere: 3
Food: 4
Service: 4
Staff is beyond rude I’ve seen them treat customers poorly especially a young girl by the name of heather she should be fired look at your cameras and view her behavior with customers unacceptable. Because of this DD bad experience I refuse to support this chain
Atmosphere: 1
Food: 2
Service: 1
I go to this dinkin EVERY DAY multiple times a day. I have rewards we are supposed to get $3 refreshers all summer! For some reason it wasn't working. Workers look at me like Im dumb....so the total is now 4.27 instead of 3.21 i had 4.25 gave it too them they still looked at me like I was dumb because I was 2 cents short. From now on I'm not going to this location. Im all set
UPDATE: Just checked my transaction history on my phone it did ring up $3.21 the guy ringing my order pocketed my $1!
Atmosphere: 2
Food: 4
Service: 1
I ordered a sandwich and the bread was moldy
Atmosphere: 1
Food: 1
Service: 2
Go there everyday for coffee the staff is AMAZING
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins
Small but the energy and vibe here was amazing...
Atmosphere: 5
Food: 5
Service: 5
I've never met such incompetent staff
Service: 1
Horrible coffee,everytime,same with the staff,very unprofessional
Atmosphere: 1
Food: 1
Service: 1
I don't even know how this Dunkin has 3.9 in rating when it's the worst Dunkin in the area or I've ever been. Drive thru service is the most slowest ever. Not even mention inside where all the employees seems so miserable the service is awful and the food even worse. I ordered a frozen coffee and after 2 hours at the drive- thru I got a melted ice coffee instead.
By the way, it's not the first time, every time that I go to this Dunkin is the same issue
Atmosphere: 1
Food: 1
Service: 1
I was hired at this location and you all need to stop discrimination against me I'm suing you all and charge is pending lowlife dirt bags.All Dunkin locations owned by Salema Management are the worst in western Massachusetts they treat employees with disabilities like they are trash. Salama Management refuses to let an employee with disability work there when they WERE HIRED BY THE MANAGER and then when an employee makes a complaint or questions why they are playing the hired not hired game they threaten the employees and scare them . I'm filing a discrimination charge and lawsuits against this location and Salama Management for discrimination.. I'm a newly hired employee and deserve to have my hours and Salama Management has no say on who gets hired . The state will help me become shift leader here. Stop threatening me and harassing me Salema Management you don't know anything and I was hired here and given hours so .. the next step here is the lawsuit I'm filing and the discrimination charge is pending ..stop threating me and they sent emails to me with an older email that I don't use . Leave me alone dummies and give me my hours . Or be sued .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Easy in and out for highway.
Atmosphere: 3
Service: 5
Not a fan of dunkin in general. Go to Donut Dip in West Springfield... you won't be disappointed
Atmosphere: 2
Food: 2
Service: 3
Good service, and the coffee is always good
Atmosphere: 4
Food: 4
Service: 4
It's Dunkin
Worse dunkin, so horrible. I don't recommend this...
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
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