Five Guys

474 B, Memorial Dr, Chicopee
(413) 331-2227

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Recent Reviews

I decided to give Five Guys a second chance. I had previously visited one of their locations during a trip to Orlando and didn’t enjoy it at all — I actually preferred Shake Shack.

During my visit to Massachusetts, I found out there were no Shake Shack locations nearby, so I figured it was time to give Five Guys another try.

I have to admit, I didn’t completely hate the experience this time, but there’s still something about it that...
Giving this place 4 stars because generally I've had a good experience ordering food from here. The food is always hot/tastes good. I've only had one issue w an incorrect order before and even tho management eventually provided gift cards for the inconvenience, they were pretty reluctant to at first...it was also the only option they were willing to offer because they refused to provide a refund.
Service was amazing and the burgers are always great no matter which one you go to! Workers were kind and helpful and could easily take in 10 people at a time!!

Kid-friendliness: We brought in 5 children and it worked out just fine!

Wheelchair accessibility: Wheelchairs can easily get from the car to the sidewalk and into the building so easily. Also, there are no stairs in the building so bathrooms and such are fully accessible

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