Great Wall Chinese Restaurant
785 Burnett Rd, Chicopee
(413) 592-4504
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I've been a regular customer for the last 9+yrs. It was the best Chinese in the area. Sadly, I'm disappointed by the food I got tonight. Don't get me wrong, the quality was good, but everything was bland and flavorless. We got an eggdrop soup, wonton soup and shrimp/lobster sauce with rice and eggrolls. Everything was bland.
Atmosphere: 3
Food: 3
Service: 4
Always get less than what I ordered. This time a Pu-Pu for 2 arrived as a Pu-Pu for 1 and then didn’t answer the phone. Not first time.
Food: 1
Service: 1
Friendly service great fresh food at a fair price with good portion size also the ordering online is easy and their own delivery driver 👍
Atmosphere: 4
Food: 5
Service: 5
Best gold fingers in the area
Atmosphere: 4
Food: 5
Service: 5
Ok so first I want to say that Ben the manager is awesome. A few weeks back we ordered fifty dollars worth of food (no much but wait there's more) and only the chicken fingers were edible to us. I called and asked if they changed their recipes and they said yes and I told him how our food was and he gave us the credit for this order. Well tonight we called for only chicken fingers and we got 4 large boxes of them and the ones we ate were perfect. When they told me about the change in recipe items (I'm sure for a lower cost) they said that they didn't taste a difference or if they did it was a very slight difference. They were our go to Chinese restaurant and now we won't have one, so we're bummed about that but at least the chicken fingers are awesome to us. Please don't let this review change your mind about ordering for here. It's a nice restaurant for take out and the people are helpful and friendly, we've never had a problem until now and you might like the difference that they did. Enjoy them I'm sure you won't be sorry.
Atmosphere: 3
Food: 3
Service: 5
I usually like this place, but the chicken fingers and jumbo shrimp were like rubber and flavorless. It's like they microwaved them. I am Disappointed.
Food: 1
Service: 1
The food was horrible. I had 2 bites and threw it in the trash. My food taste like it was left over from yesterday, and they warmed it up. If I could have given zero stars, I would have.
Atmosphere: 1
Food: 1
Service: 3
Terrible service. Waited an hour and a half and the order was missing items! Never again! Don’t go here!!!!!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Rice
Ordered a Pupu platter and said to the person taking my order if it was ok to substitute, I would pay extra or just take off. As chipper as they seem they told me the good that I did have would have an addition.
The only thing that was tight was offer of chicken fingers.
I call to explain the mishap. Now first person I talk to I explain I just wanted to make them aware. Listen, by the 3rd person I definitely felt like I should have been gotten a coupon and I have proof aside from the people here but 5..... FIVE different people I was transfered to. RIDICULOUS.
And the delivery driver who i had already tipped prior to his arrival ( I should have saw this method as a red flag) was very rude yelling in phone hung up on me.
Truthfully. I hope no that this review makes them think of having better business etiquette.
Food: 1
Service: 2
Refused service cause I was driving and couldn’t unblock my number. Never been issue before and if want numbers unblock make that your message.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Not sure what happened to this place? It used to he pretty good. This was literally the worst food I've ever eaten. $50 worth of garbage. Never Again!!
Atmosphere: 1
Food: 1
Service: 4
I ordered the chicken and a pi po plater not sure what it was. But, that was definitely NOT chicken I threw it all away $50 in the trash. I wouldn’t bring my worst enemy to eat at this place the worst place I ever ordered from. Someone should see what they are really serving
Atmosphere: 1
Food: 1
Service: 1
The food is terrible it's so Bland and I wish they would clean the place including that filthy window in the door when you walk in
Atmosphere: 1
Food: 1
Service: 4
the take out i got, the guy at the counter had a GIGANTIC thumb nail and it made me so so so sick to my stomach i couldn’t even eat my food… absolutely disgusting……
Atmosphere: 1
Food: 1
Service: 1
That was supposed to be moo shu chicken more like soup. The liquid was pouring out the container in bag all over the other food before we even opened it. The sauce you put on wraps was enough for only 2 but there was so much liquid the wraps just fell apart. So as you can see money down the drain
Food: 3
Loading...