Moe's Southwest Grill
601 Memorial Dr, Chicopee
(413) 331-4985
Recent Reviews
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I love Moes, I live down the street and go there often. I don’t like leaving bad reviews but there’s this one lady who is so rude. It wasn’t just the first time, there’s been a few. Anytime you ask for something on your taco she roles her eyes. Her attitude really sucks. I always tip everywhere I go but I just couldn’t bring myself to tip her. I tipped the other lady that served my husband. I understand it’s fast food but you’re also working for tips and that just not a way to make them. The whole room feels that vibe.
So there Friar was broken and didn't have chips or couldn't make any of the hard toco part for the Stack so they Compromised and use something else and it was wonderful and there are super nice would be come a normal here
Just one worker taking care of making the burritos or bowls and he cashiering. She was great! But Moe's can do better.
Was my first time at moes and what a great employee they have Devon, you truly made our experience great. You’re gonna go far kid ??
This was the best Moe's I've ever been to the food was great the guy who took my order was named Alex he was the nicest guy he went above and beyond to make sure he made my food to my liking I plan on returning very soon?
I came in to moes 3/24/22 a little after 1pm, there was a man an a woman working. They were busy due to multiple orders from two customers ahead of me, and a bunch of online orders to fill. You could see the fast pace they were working to keep everyone moving in and out quickly. I wanted to say they slammed out lunch rush, took care of everything and even had the place clean. They both deserve some recognition for their hard work.
Good food one server needs to learn customer service and how to talk ,& treat a paying customer.
Staff was awesome, super nice and respectful i had a great experience and will definitely come back to this one just because the staff was so great
My family and I travel a lot and on Sundays we will often stop at Moes because we like their food and they offer a free kids meal with each adult meal on Sundays. Well we have three boys and after spending a fortune everywhere else it’s good to know a company like Moes offers a deal to families. We were traveling back from Boston and stopped here at this one. When my wife asked for our food and a tall white guy acted super annoyed with us and our free kids meals and I even heard him complaining to the customer behind us about our “free meals”. Idk if it was coming out of his paycheck or what but I think next time I’ll just keep driving.
Good Moe's, I'd definitely come back! Also, shout out to Moe's for having tofu way before all the other chains had veggie options!
Restaurantji Recommends
There is absolutely no flavor and barely had chicken … I asked for chipotle ranch and didn’t get any. When I asked them to cut it they gave an excuse about it being too messy and ended up plopping it in another tortilla that was cold. The employees had lots of conversation about the manager and customers instead of being attentive to us. Terrible experience. It was my first time trying this place and I’d NEVER eat here again. Chipotle is better.
Spoonful of steak? Missing cheese dip?This is the 2nd time.Seems like a good place to eat, until you order your food and see what you paid for is hiding under a mountain load of free topping ..?
I hate writing a bad review here but I felt like I had to here. I put in an online order at 11:24 for a stack, the expected pick up time was for 11:39. I showed up for 11:39, my food wasn’t ready because they were short which was completely understandable, I was expecting like 10 mor minutes probably. So here I am waiting till 12:07 when I finally get my food. People who came in after me were served first, I never got any sort of apology for the 40+ min wait and they forgot the beans in my stack. I gave 3 stars though cause I don’t normally have a bad experience here and the food was still pretty good, but I kinda wanted to give 2. Next time though I’m just gonna cancel my order, this was kinda annoying.
The employees were fabulous but the food was not very fresh :(
Workers were very loud behind the counter using foul language even. Food was average
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