I have been a part of the sips club for years and I also place a breakfast order quite often. I am a very professional person. When I went in to get my order at the pick up station and noticed that my cup was missing, I nicely asked the woman behind the counter For the cup. And she said “well if you would’ve known by dealing with me, you would know it’s inside the bag. “ That was a very rude response and that is a first time in two years my cup has ever been placed inside a bag which I would need to open to get it out to fill up. All businesses should be run systematically and every employee should do the exact same thing. I believe that’s why they have employee training. I run my own successful five star business. It is very confusing to customers and especially when we are given a rude response like that. I almost want to cancel my membership, but since I don’t have too many issues here, I will continue to keep it as long as I am not treated rudely again. I asked a simple question and because she decided to do things her own way and confused the customer so not right.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Soups
Heather Selby
While it took a while to get our order, we were there during the lunch rush. Every team member was kind and helpful. Will definitely visit again.
Atmosphere: 5
Food: 5
Service: 5
Roxana Alequin
It's yummy but over priced for sure. Mostly paying because of the name brand and space. The quality of food isn't that great.
Atmosphere: 5
Food: 4
Service: 5
Cynthia Hoyte
The best!
Atmosphere: 5
Food: 5
Service: 5
megan billett
I ordered delivery through the app, the driver came to the door left the food then came back and took it and left before I could open the door. I watched it back on my ring camera her taking it....I tried to call the store but the phone just rings and finally hangs up on you. So I'm out $27 and got no food.
Atmosphere: 1
Food: 4
Service: 1
Brian Duclos
Cold food and soggy salad what a terrible experience. Another example of employees spending more time socializing and on there phones then doing there job!
Atmosphere: 3
Food: 2
Service: 2
Johanna Guillen
The soup and sandwich were exquisite as always.
Atmosphere: 4
Food: 4
Service: 4
Neftalí Rojas
Our first time (4 people) and my foreign phone won't let me install the app. A nice cashier tried to help us but the manager asked her to return to her post, all in front of us. Unbelievable. Another server helped us get the pastries that were not served even when the screen said the order was complete, it wasn't. Difficult to get good service here. The employees are willing to help but the manager won't let them. Unreal.
Parking: Only two slots and they are reserved for pick up. Yo have to park accross the street.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Soups
Janice Hernandez
Sorry to say it is the worse place and expensive I spend 28 dollars and the food it was not what I ask for and it was cold
Atmosphere: 2
Food: 1
Service: 1
Owen Day
Their new grilled cheese is litterally food bank government cheese on bread, it’s not even toasted or grilled. It’s absolutely horrendous and to add insult to injuy it’s 13 bucks.
Why do they always run out of baguettes later in the evening?
Atmosphere: 4
Food: 4
Service: 4
Ashley C
Great experience, the lady at the counter offered my son a juice box while we waited, we ordered on the mobile screen, the food was okay I ordered a bread bowl and it was very hard to bite through. But food came out pretty fast and soup and mac and cheese was good
Atmosphere: 5
Food: 4
Service: 5
Scott Blake Jr
early morning managers and staff are very rude
Atmosphere: 1
Food: 1
Service: 1
Barbara Rosa
I ordered food from there and I’m not very happy they’re false advertising. They’re selling canned soups from the grocery stores and selling it for 18 bucks. I ordered a chicken noodle soup thinking it was gonna be real chicken noodle and they’re using canned soup and they gave me a hard time, this happened today 9/3024
Vegetarian options: The only reason why I chose this because it doesn’t give me any more options was nothing to With vegetarian off options has selling canned soup for 18 bucks from a store so we’re paying a cam. They cost three dollars at a grocery store and they’re selling it for 18 bucks in their little cups. Not happy. Be careful what soup you buy.
Food: 1
Service: 1
Recommended dishes: Soups
Kurt Langheld
Panera is clean modern and the service is only mediocre the food quality is good but the value is not there. Over priced for what you get. $10 for a salad and bag of chips. It's lettuce! I'd much rather spend it at Chipotle's for a bowl with protein
I have been a part of the sips club for years and I also place a breakfast order quite often. I am a very professional person. When I went in to get my order at the pick up station and noticed that my cup was missing, I nicely asked the woman behind the counter For the cup. And she said “well if you would’ve known by dealing with me, you would know it’s inside the bag. “ That was a very rude response and that is a first time in two years my cup has ever been placed inside a bag which I would need to open to get it out to fill up. All businesses should be run systematically and every employee should do the exact same thing. I believe that’s why they have employee training. I run my own successful five star business. It is very confusing to customers and especially when we are given a rude response like that. I almost want to cancel my membership, but since I don’t have too many issues here, I will continue to keep it as long as I am not treated rudely again. I asked a simple question and because she decided to do things her own way and confused the customer so not right.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Soups
While it took a while to get our order, we were there during the lunch rush. Every team member was kind and helpful. Will definitely visit again.
Atmosphere: 5
Food: 5
Service: 5
It's yummy but over priced for sure. Mostly paying because of the name brand and space. The quality of food isn't that great.
Atmosphere: 5
Food: 4
Service: 5
The best!
Atmosphere: 5
Food: 5
Service: 5
I ordered delivery through the app, the driver came to the door left the food then came back and took it and left before I could open the door. I watched it back on my ring camera her taking it....I tried to call the store but the phone just rings and finally hangs up on you. So I'm out $27 and got no food.
Atmosphere: 1
Food: 4
Service: 1
Cold food and soggy salad what a terrible experience. Another example of employees spending more time socializing and on there phones then doing there job!
Atmosphere: 3
Food: 2
Service: 2
The soup and sandwich were exquisite as always.
Atmosphere: 4
Food: 4
Service: 4
Our first time (4 people) and my foreign phone won't let me install the app. A nice cashier tried to help us but the manager asked her to return to her post, all in front of us. Unbelievable. Another server helped us get the pastries that were not served even when the screen said the order was complete, it wasn't. Difficult to get good service here. The employees are willing to help but the manager won't let them. Unreal.
Parking: Only two slots and they are reserved for pick up. Yo have to park accross the street.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Soups
Sorry to say it is the worse place and expensive I spend 28 dollars and the food it was not what I ask for and it was cold
Atmosphere: 2
Food: 1
Service: 1
Their new grilled cheese is litterally food bank government cheese on bread, it’s not even toasted or grilled. It’s absolutely horrendous and to add insult to injuy it’s 13 bucks.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Why do they always run out of baguettes later in the evening?
Atmosphere: 4
Food: 4
Service: 4
Great experience, the lady at the counter offered my son a juice box while we waited, we ordered on the mobile screen, the food was okay I ordered a bread bowl and it was very hard to bite through. But food came out pretty fast and soup and mac and cheese was good
Atmosphere: 5
Food: 4
Service: 5
early morning managers and staff are very rude
Atmosphere: 1
Food: 1
Service: 1
I ordered food from there and I’m not very happy they’re false advertising. They’re selling canned soups from the grocery stores and selling it for 18 bucks. I ordered a chicken noodle soup thinking it was gonna be real chicken noodle and they’re using canned soup and they gave me a hard time, this happened today 9/3024
Vegetarian options: The only reason why I chose this because it doesn’t give me any more options was nothing to With vegetarian off options has selling canned soup for 18 bucks from a store so we’re paying a cam. They cost three dollars at a grocery store and they’re selling it for 18 bucks in their little cups. Not happy. Be careful what soup you buy.
Food: 1
Service: 1
Recommended dishes: Soups
Panera is clean modern and the service is only mediocre the food quality is good but the value is not there. Over priced for what you get.
$10 for a salad and bag of chips. It's lettuce!
I'd much rather spend it at Chipotle's for a bowl with protein
Atmosphere: 4
Food: 3
Service: 4
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