Royal Buffet & Grill

591 Memorial Dr G, Chicopee
(413) 593-8838

Recent Reviews

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Rob S

SYSTEMIC FILTH AND FRAUD. The sidewalls in the booths are utterly filthy. There's food plastered from years of failure on management's part. The restrooms have urine on the floor from the urinals about 3 ft back. The dining room floors are filthy, not from a busy night but from a total lack of standards. I went on Valentine's Day and they arbitrarily charged me $4 more per person. When I asked the waitress she said it's because it's Valentine's Day. I went and spoke to the manager and said I'm not paying it, you can't just arbitrarily raise the price because of a holiday. I wonder how many unsuspecting customers they screwed tonight. There was no signage, no nothing. These people are filthy fraudsters. You as the consumer have been warned.

Atmosphere: 2

Food: 3

Service: 1

Yusuke Kitagawa

They try to force you to tip even when the service is bad

Atmosphere: 5

Food: 1

Service: 1

Jason Acevedo

I've been there a 1000 times before, and most of the time. The food is great, but today
The food was cold as ice.

Atmosphere: 4

Food: 3

Service: 5

Jorgie Vazquez

Absolutely horrible ,every time I come here I ask my self why did I do it to myself . My kid grew up coming here for the ice cream , however the food looks old and no flavor . The rice was hard and boneless ribs also hard and no flavor .

Atmosphere: 1

Food: 1

Service: 2

J R

The seafood here is absolutely terrible. It was disgusting to see how they served the Stone Crabs; they were black and looked completely rotten. To make matters worse, some of the waitresses had a sour/unpleasant demeanor and never cleared the dirty plates from the table until the very end, yet they still expected a tip.

In stark contrast, at Nippon Grill & Seafood Buffet, the seafood looks fresh, healthy, and clean, and the servers provide excellent service.

Atmosphere: 2

Food: 2

Service: 1

Rocking Woozens

I’m so surprised people are still coming here… the food is so dry and old and I’ve gotten food poisoning from the sushi. It doesn’t taste good and not worth the money.

Yeishla

Food is always either cold and old, or over cooked.

What bothered me is the service. A few workers mainly the women, there’s two that constantly have a rude face on. Grabbing things with attitude and being rude. They wait on tips and if you don’t tip to their liking they will talk ish about you very loudly to other workers. I was only there for 20 ish minutes because I was on break and tipped $5 and I only had two meals, she got extremely upset, snatched the book out of my hands and didn’t return had someone else return. I brought it up to the manager and he said he’d handle it and brushed it off. I’ve been coming here with my family since I was in diapers! Things have changed so much!

Atmosphere: 2

Food: 2

Service: 1

Ismael Toledo jr

Food was okay. A lot overcooked. A lot not fresh. I won’t go back to be honest.

Atmosphere: 4

Food: 3

Service: 3

Yahson D (Yahson D)

Food tastes good but is ALWAYS cold. This buffet is a little on the pricey side also

Carmen Scott

It's been awhile since I've been there, but I still enjoy going there.. It's a nice quiet place & the food is very good 😍😁

Atmosphere: 5

Food: 5

Service: 5

Luv Peace

The food was left over from lunch. It was dried out, old tasting. My friend and I got sick that night. I will NOT be back. As well as her either. The price was definitely not worth it. The food was not fresh at all. They put old food on top of new food.

Atmosphere: 3

Food: 1

Service: 2

Laura A Goulet

false advertising no seafood buffet, food was nasty! save your money!

Alexander Paton

The food is quite good.

Atmosphere: 4

Food: 5

Service: 5

Tyler Connell

Really enjoyed this buffet! Will be coming back every week

Atmosphere: 5

Food: 5

Service: 5

Karla Febles

Food is always cold 🤢

Atmosphere: 1

Food: 1

Service: 1

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