Caffè Nero
218 Legacy Pl, Dedham
(617) 209-6590
Recent Reviews
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My wife & I came here for coffee a few days ago. It was very busy, we queued for 15 minutes to place our order (cafe latte & a macchiato). Several minutes later, a barista started making our drinks, then walked away for several minutes to serve other customers while the expresso dripped into the cups. When her returned to them, I pointed out that the coffee was now cold and asked him the start again. He told me he was busy and to be more patient! I had been chatting with other customers enduring the long wait. Start to finish - 27 minutes to get two coffees. Ridiculous.
Atmosphere: 4
Service: 1
Not alot of gluten free options but servant coffee are great prices could be better
Atmosphere: 5
Food: 5
Service: 5
Coffee is good but my service experience was really bad. I almost never write negative reviews but I was honestly shocked. Line took a very long time (with only 3 people ahead of me) and when it was my turn, and I ordered a simple drink, the person decided to also take the order of the person behind me, who had a very complicated order. I was in a hurry and politely told the person this, and they begrudgingly made mine and gave it to me. Not sure what the issue was. Food, drinks and atmosphere are good though.
Atmosphere: 4
Food: 4
Service: 2
Great place to do work
Atmosphere: 5
Very eclectic. Nice selection of coffees and drinks. Wide selection of pastries and sandwiches. Nice atmosphere. Not a lot of room to sit. It looks like a lot of customers come here to work on their laptops. Overall cool place. Solid 4
Atmosphere: 4
Service: 4
I absolutely love Caffè Nero! The atmosphere is always warm and inviting, making it the perfect spot to relax or get some work done. The coffee is consistently delicious—smooth, rich, and perfectly brewed. I particularly enjoy their lattes, which never disappoint. The staff at this location is always friendly and efficient, and I appreciate the cozy ambiance with its comfortable seating and free Wi-Fi. They also have a great selection of pastries and sandwiches, which are perfect for a quick snack or lunch.
Atmosphere: 5
Food: 5
Service: 5
Guy at the counter was very rude, or not good at communicating perhaps.
I absolutely love this place. The atmosphere is on point. Great trendy coffee shop.
Atmosphere: 5
Food: 5
Service: 5
Great little place to meet someone go in and have a cup of coffee pastries are okay coffee is excellent atmosphere is really nice
Atmosphere: 4
Food: 3
Service: 5
LOVE this location! The book deco is so cozy and amazing. The best
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love their coffee and service
3 stars for atmosphere because of the music. Sometimes music is very boring and repetitive.
Atmosphere: 3
Food: 5
Service: 4
It was my first time trying the coffee and seating in this business. I'll say the coffee tasted great; the service was fantastic. The person who took my order was polite, excellent, and Accommodating, with a great personality. Oh my God, it's too dark of a place. It's not to my taste. I can't keep reiterating the impression. The decor is not to my liking. I do not like dark places, mainly eating locations, except for one. I felt like I was sitting inside an old antique library with all these books from the 1800s. If you're like this, it will not be the place to enjoy a great cup of coffee. You should keep this in mind. Because of this, I wouldn't go back to sitting and chatting with friends for coffee. Instead, I'll go for a to-go coffee.
Atmosphere: 2
Food: 5
Service: 5
There is no time of day that I have come where this place is not crowded, and they did get rid of my favorite tea, the vanilla Rooibis, But everyone here is incredibly friendly, and the food and beverages are top-notch.
I do ask that they fix their handicap door. The button doesn’t work.
Thankfully, most of the building was open because they have a porch area with sliding glass windows that they pulled up because it was a nice day, but the main entrance I could not get the button to work.
Wheelchair accessibility: There is handicapped parking directly out front, and there are buttons on the doors, but they weren’t working when I came in today.
Atmosphere: 4
Food: 5
Service: 5
The cappuccino was good.
Atmosphere: 4
Food: 4
Service: 4
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