I work right down the street, so I would usually stop here in the mornings on my way to work. I stopped for a while because I drink black coffee, & every morning I would get coffee & have to throw it away & get coffee at the gas station because it was so bitter. I tried giving it a second chance. I went here this morning & ordered a sausage, egg, & cheese with no bread. I understand it's not that common, but I've ordered it at other Dunkins with no issue. The woman taking my order did not understand what I wanted, & had to have her co worker translate it for her so she could ring me up. Then, she translated it to the woman making the food. They handed me a sausage & cheese wake up wrap, with no egg. I explained to them that I wanted the egg, just no bread or wrap. Then they handed me a box with a piece of sausage & a piece of cheese in it. Again, no egg. After 3 attempts at making this, they finally handed me what I ordered. They didn't give me my coffee & I left in a rush, 15 minutes late for work. My sandwich order turned into a bad game of telephone between a bunch of people who couldn't understand me, or each other. I STILL ended up having to stop for coffee at the gas station because they didn't even give me my coffee & it took them 3 attempts to make my sandwich. I will never come here again. Thanks for making me late.
Michelle Nunez
NEVER gives me my right food. Either it’s not made right or I don’t get what I order
Atmosphere: 1
Food: 1
Service: 3
Noemi Aguirre
Very terrible experience on 6/24 at 4:48 pm customer service very bad employee laughing about the way I speak ask me to wait right on then side for next item never show up caffe was cold instead of hot I will report it to customer consumer.
Service: 1
Ada O'Connor
My husband and I stopped here for breakfast we got sausage egg and cheese on a croissant, a hot coffee and an iced coffee. Our sandwiches were hot and tasty, our coffees were made perfectly, my coffee order is a little unusual and it was made to perfection. The service was fast and the staff very professional. The restaurant was very clean and welcoming. We had an amazing experience!
Atmosphere: 5
Food: 5
Service: 5
Kris Jacobs
I just went to this dunkin and was completely ignored at the counter by the staff. So I left no one helped. I wouldn't recommend going there..
Atmosphere: 1
Service: 1
Juan A Martinez O
Excellent
Atmosphere: 5
Food: 5
Service: 5
Douglas Blair
The dirtiest Dunkins I've been to in a long time. Tables covered in crumbs, drink spills, stains and the floors were just as dirty. The service counters inside where the employees also prep the food we're also dirty and unclean.
Atmosphere: 1
Food: 2
Service: 3
Bryan Poor
How the hell is a business able to not have a user friendly phone line???
Service: 1
Qwerty Point
Good service, regular people, and the donuts were fresh. They took care of my special order no problem.
Atmosphere: 4
Food: 5
Service: 5
Jacinta Wangari
This was a terrible experience. First, I ordered a cold brew with pumpkin and it came with 3 equal??? I don’t even know what that is. And secondly, I ask for a bagel with sausage and they add egg and cheese. When I ask them to remove the egg and cheese they slam it on the table. Terrible experienxce
Everytime we in Dedham Massachusetts we stop here for our breakfast ,the service is good and also the food ,the staff is always friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
T.C. Harris
Line backed up in the drive thru and inside. Appears the manager came in to help or was trying to help before leaving.
Atmosphere: 2
Food: 3
Service: 2
heather lynas
This is absolutely disgusting! I will be going back in to get my money back! You are clearly not cleaning the machine or you guys are just giving your customers bugs to eat and drink! Do better!
Food: 1
Donna McLaughlin
I was in and out in no time
Atmosphere: 5
Food: 5
Service: 5
M McNally
Clean fast and exactly what a dunks experience should be like in my opinion. Staff was great and as I say the proof is interesting poodin....good help great BUISNESS ?
Parking: No issue
Kid-friendliness: They gave extra munchkins...id say it's kid friendly lol
Wheelchair accessibility: First floor totally handicap accessible including bathroom
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bagels with Cream Cheese Spread, Bagel
I work right down the street, so I would usually stop here in the mornings on my way to work. I stopped for a while because I drink black coffee, & every morning I would get coffee & have to throw it away & get coffee at the gas station because it was so bitter. I tried giving it a second chance. I went here this morning & ordered a sausage, egg, & cheese with no bread. I understand it's not that common, but I've ordered it at other Dunkins with no issue. The woman taking my order did not understand what I wanted, & had to have her co worker translate it for her so she could ring me up. Then, she translated it to the woman making the food. They handed me a sausage & cheese wake up wrap, with no egg. I explained to them that I wanted the egg, just no bread or wrap. Then they handed me a box with a piece of sausage & a piece of cheese in it. Again, no egg. After 3 attempts at making this, they finally handed me what I ordered. They didn't give me my coffee & I left in a rush, 15 minutes late for work. My sandwich order turned into a bad game of telephone between a bunch of people who couldn't understand me, or each other. I STILL ended up having to stop for coffee at the gas station because they didn't even give me my coffee & it took them 3 attempts to make my sandwich. I will never come here again. Thanks for making me late.
NEVER gives me my right food. Either it’s not made right or I don’t get what I order
Atmosphere: 1
Food: 1
Service: 3
Very terrible experience on 6/24 at 4:48 pm customer service very bad employee laughing about the way I speak ask me to wait right on then side for next item never show up caffe was cold instead of hot I will report it to customer consumer.
Service: 1
My husband and I stopped here for breakfast we got sausage egg and cheese on a croissant, a hot coffee and an iced coffee. Our sandwiches were hot and tasty, our coffees were made perfectly, my coffee order is a little unusual and it was made to perfection. The service was fast and the staff very professional. The restaurant was very clean and welcoming. We had an amazing experience!
Atmosphere: 5
Food: 5
Service: 5
I just went to this dunkin and was completely ignored at the counter by the staff. So I left no one helped. I wouldn't recommend going there..
Atmosphere: 1
Service: 1
Excellent
Atmosphere: 5
Food: 5
Service: 5
The dirtiest Dunkins I've been to in a long time. Tables covered in crumbs, drink spills, stains and the floors were just as dirty. The service counters inside where the employees also prep the food we're also dirty and unclean.
Atmosphere: 1
Food: 2
Service: 3
How the hell is a business able to not have a user friendly phone line???
Service: 1
Good service, regular people, and the donuts were fresh. They took care of my special order no problem.
Atmosphere: 4
Food: 5
Service: 5
This was a terrible experience. First, I ordered a cold brew with pumpkin and it came with 3 equal??? I don’t even know what that is. And secondly, I ask for a bagel with sausage and they add egg and cheese. When I ask them to remove the egg and cheese they slam it on the table. Terrible experienxce
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Everytime we in Dedham Massachusetts we stop here for our breakfast ,the service is good and also the food ,the staff is always friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Line backed up in the drive thru and inside. Appears the manager came in to help or was trying to help before leaving.
Atmosphere: 2
Food: 3
Service: 2
This is absolutely disgusting! I will be going back in to get my money back! You are clearly not cleaning the machine or you guys are just giving your customers bugs to eat and drink! Do better!
Food: 1
I was in and out in no time
Atmosphere: 5
Food: 5
Service: 5
Clean fast and exactly what a dunks experience should be like in my opinion. Staff was great and as I say the proof is interesting poodin....good help great BUISNESS ?
Parking: No issue
Kid-friendliness: They gave extra munchkins...id say it's kid friendly lol
Wheelchair accessibility: First floor totally handicap accessible including bathroom
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bagels with Cream Cheese Spread, Bagel
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