Dirty bathrooms, worry since staff have to use these facilities
Atmosphere: 1
Food: 4
Service: 4
Nicholas McDonough
Dunkinā Donuts can be a little bit tricky for the drive-through and then leave in the drive-through better off going in and getting it
Atmosphere: 3
Food: 3
Service: 3
Massiel Hiraldo
This was a terrible experience. I ordered an everything bagel with cream cheese and they told me they didnāt have it in stock so instead I ask if I can get a chocolate donut. When I get to the window I ask if I can get the difference refunded for the everything bagel and they told me they donāt know how to do that. He states that I have to do it through the app. This is terrible customer service because any reasonably person would at the bare minimum try to compensate you or give you extra donuts, but instead he just looked at me with a blank stare and told me that he ājust works hereā will never go here again terrible.
Atmosphere: 1
Food: 1
Service: 1
De leon capricornio
Worst place ever.If you want your order to be correct DONT go here.Bunch of morons work here in the morning.
Atmosphere: 1
Food: 1
Service: 1
Scott Henault
Always a helpful staff, and great donut and muffin selection.
Atmosphere: 5
Food: 5
Service: 5
paul bedard
Always making mistakes too busy
Parking: Not bad
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Bagel
MANNY FERNANDES
Horrible service i was in the drive thru line and my kids asked for juice after i ordered at the screen and when i got to the drive thru window and requested two apple jucies i was told by the cashier next time dont ask for it at the window do it at the screen. She must not know that kids are very indecisive so there is no need for attitude im well aware how to order food.
Atmosphere: 1
Food: 1
Service: 1
Keith Laham
Misery glazed misery they ignore your order and just give you whatever they want to
7/11 6:05 AM Mobile Order #357 order placed at 5:55AM. Employees made large ice coffee with dirty sink water. Coffee was not drinkable and had to be poured out. It seemed like the employee ran out of coffee halfway through the pour and filled the rest of the cup up with dirty sink water. Extremely disappointed that it's even possible to have a coffee made so poorly. I'll be filing complaints with corporate.
Atmosphere: 1
Food: 1
Service: 1
Dan
Haddy was able to turn my morning around with some good service. And provided a quick and great customer experience. East dedham dunkin is the best.
Atmosphere: 3
Food: 4
Service: 5
James R
I order 2 chocolate frosted donuts when I got to the window I asked if I could add a coffee I was told no. When I got home the donuts looked horrible. I WILL NEVER GO TO THIS LOCATION AGAIN!!!
Atmosphere: 1
Food: 1
Service: 1
Marangeliz
I come here several times a week, and every time I come here, my coffee is great and the service is great.. I even made friends here. I truly appreciate everyone there.. always with a smile and since ive been coming here, i have not had one bad experience. thank you dunkin donuts, keep up the great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Dozen Donuts
Mara Villar
I come here several times a week, and every time I come here, my coffee is great and the service is great.. I even made friends here. I truly appreciate everyone there.. always with a smile and since ive been coming here, i have not had one bad experience. thank you dunkin donuts, keep up the great customer service
The cashier was nice š
Fast service
Atmosphere: 5
Food: 5
Service: 5
Dirty bathrooms, worry since staff have to use these facilities
Atmosphere: 1
Food: 4
Service: 4
Dunkinā Donuts can be a little bit tricky for the drive-through and then leave in the drive-through better off going in and getting it
Atmosphere: 3
Food: 3
Service: 3
This was a terrible experience. I ordered an everything bagel with cream cheese and they told me they didnāt have it in stock so instead I ask if I can get a chocolate donut. When I get to the window I ask if I can get the difference refunded for the everything bagel and they told me they donāt know how to do that. He states that I have to do it through the app. This is terrible customer service because any reasonably person would at the bare minimum try to compensate you or give you extra donuts, but instead he just looked at me with a blank stare and told me that he ājust works hereā will never go here again terrible.
Atmosphere: 1
Food: 1
Service: 1
Worst place ever.If you want your order to be correct DONT go here.Bunch of morons work here in the morning.
Atmosphere: 1
Food: 1
Service: 1
Always a helpful staff, and great donut and muffin selection.
Atmosphere: 5
Food: 5
Service: 5
Always making mistakes too busy
Parking: Not bad
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Bagel
Horrible service i was in the drive thru line and my kids asked for juice after i ordered at the screen and when i got to the drive thru window and requested two apple jucies i was told by the cashier next time dont ask for it at the window do it at the screen. She must not know that kids are very indecisive so there is no need for attitude im well aware how to order food.
Atmosphere: 1
Food: 1
Service: 1
Misery glazed misery they ignore your order and just give you whatever they want to
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
7/11 6:05 AM Mobile Order #357 order placed at 5:55AM. Employees made large ice coffee with dirty sink water. Coffee was not drinkable and had to be poured out. It seemed like the employee ran out of coffee halfway through the pour and filled the rest of the cup up with dirty sink water. Extremely disappointed that it's even possible to have a coffee made so poorly. I'll be filing complaints with corporate.
Atmosphere: 1
Food: 1
Service: 1
Haddy was able to turn my morning around with some good service. And provided a quick and great customer experience. East dedham dunkin is the best.
Atmosphere: 3
Food: 4
Service: 5
I order 2 chocolate frosted donuts when I got to the window I asked if I could add a coffee I was told no. When I got home the donuts looked horrible. I WILL NEVER GO TO THIS LOCATION AGAIN!!!
Atmosphere: 1
Food: 1
Service: 1
I come here several times a week, and every time I come here, my coffee is great and the service is great.. I even made friends here. I truly appreciate everyone there.. always with a smile and since ive been coming here, i have not had one bad experience. thank you dunkin donuts, keep up the great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Dozen Donuts
I come here several times a week, and every time I come here, my coffee is great and the service is great.. I even made friends here. I truly appreciate everyone there.. always with a smile and since ive been coming here, i have not had one bad experience. thank you dunkin donuts, keep up the great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Muffins, Donuts, Dunkin' Coconut Refreshers, Everything Bagel Minis, Half Dozen Donuts
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