Terrible service, ice cream served completely melted. When I told the Staff my ice cream was served melted they said “im sorry” as if it didnt matter and never offered another , then proceeded to ask for a tip on the IPad! They do not care to do anything besides socialize and ignore customers. Plenty of better options.
Atmosphere: 1
Food: 1
Service: 1
Mitchell Roberts
Best ice cream in Boston!!
Atmosphere: 5
Food: 5
Service: 5
Samantha Richert
I LOVE JP Licks, but this location needs an attitude adjustment. Those in charge take notice, rude staff, unavailable staff, worst JP licks experience
Μαρία Αλεξίου
Perfect ice
Atmosphere: 5
Food: 5
Service: 5
Roy Mazraani
DeliciousLove the salted caramel, coconut almond.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coconut Almond Chip
Tremain Bell
Solid location 4/5
Ali Nakhaie
Nice well kept place, the chairs are aluminum and very loud when they clunk around, so try not to look too startled when you go to sit down. The salted caramel cookies and cream is amazing.
Atmosphere: 5
Food: 5
Service: 5
Grace Fu
I really love the environment there, warm and nice! But their pistachios ice cream taste just okay. And the price is not cheap at all.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Kiddie
Jack Sullivan
My grandson and I thoroughly enjoyed our selections. He had mint chip with rainbow sprinkles (lots I might add) and I had a Salted Caramel Sundae with Bourbon Frozen Yogurt. Mine was outstanding. My grandson has Celiac disease which is always a big concern when eating out. His experience was excellent and for more info on these please read my whole review.Dietary restrictions: Staff member Joana was very attentive to my grandson’s having Celiac disease. When informed of it she told us she would be right back after going to wash her hands and get new utensils to use. She also got the sprinkles from a fresh box away from the general area of other toppings and used a new clean utensil as well. I can’t say enough good things about her being attentive and careful when helping my grandson enjoy his ice cream. My grandson and I thoroughly enjoyed our selections.Kid-friendliness: Staff is very attentive to kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: To Go, Salted Caramel Cookies and Cream Pie, Frozen Yogurt
Imagine selling overpriced ice cream and not having any napkins available. Server seemed surprised I asked for a napkin after I paid for my ice cream and told me they didn't have any.
Josh L.
I really feel bad not giving this place five stars. The ice cream is the perfect consistency, and the service is always friendly and quick. Even when the line looks long, the staff manages orders efficiently. They are a busy spot, and sometimes tables can get a bit dirty. Also, the flavors are mostly some sort of cookies and cream, like coffee cookies and cream, and caramel cookies and cream. Also, the chocolate was slightly lacking. All of that said, the quality of the ice cream itself keeps me coming back several times a month. I have had almost every flavor on the menu, and there area a few seasonal flavors that I assume will rotate out.
Tricia Tuttle
Ice-cream taste like Ice milk. Definitely not creamy.
Molly King
ice cream is delicious 10/10. service 0/10. waited in line for 5 minutes while employees talked amongst themselves. highly recommend jp licks, do not recommend this location
Maria
Best ice cream ever daughter had a chocolate brownie Sunday was so excited.
Terrible service, ice cream served completely melted. When I told the Staff my ice cream was served melted they said “im sorry” as if it didnt matter and never offered another , then proceeded to ask for a tip on the IPad! They do not care to do anything besides socialize and ignore customers. Plenty of better options.
Atmosphere: 1
Food: 1
Service: 1
Best ice cream in Boston!!
Atmosphere: 5
Food: 5
Service: 5
I LOVE JP Licks, but this location needs an attitude adjustment. Those in charge take notice, rude staff, unavailable staff, worst JP licks experience
Perfect ice
Atmosphere: 5
Food: 5
Service: 5
DeliciousLove the salted caramel, coconut almond.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coconut Almond Chip
Solid location 4/5
Nice well kept place, the chairs are aluminum and very loud when they clunk around, so try not to look too startled when you go to sit down. The salted caramel cookies and cream is amazing.
Atmosphere: 5
Food: 5
Service: 5
I really love the environment there, warm and nice! But their pistachios ice cream taste just okay. And the price is not cheap at all.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Kiddie
My grandson and I thoroughly enjoyed our selections. He had mint chip with rainbow sprinkles (lots I might add) and I had a Salted Caramel Sundae with Bourbon Frozen Yogurt. Mine was outstanding. My grandson has Celiac disease which is always a big concern when eating out. His experience was excellent and for more info on these please read my whole review.Dietary restrictions: Staff member Joana was very attentive to my grandson’s having Celiac disease. When informed of it she told us she would be right back after going to wash her hands and get new utensils to use. She also got the sprinkles from a fresh box away from the general area of other toppings and used a new clean utensil as well. I can’t say enough good things about her being attentive and careful when helping my grandson enjoy his ice cream. My grandson and I thoroughly enjoyed our selections.Kid-friendliness: Staff is very attentive to kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: To Go, Salted Caramel Cookies and Cream Pie, Frozen Yogurt
Clean shop with helpful staff. Great selection
Restaurantji Recommends
Imagine selling overpriced ice cream and not having any napkins available. Server seemed surprised I asked for a napkin after I paid for my ice cream and told me they didn't have any.
I really feel bad not giving this place five stars. The ice cream is the perfect consistency, and the service is always friendly and quick. Even when the line looks long, the staff manages orders efficiently. They are a busy spot, and sometimes tables can get a bit dirty. Also, the flavors are mostly some sort of cookies and cream, like coffee cookies and cream, and caramel cookies and cream. Also, the chocolate was slightly lacking. All of that said, the quality of the ice cream itself keeps me coming back several times a month. I have had almost every flavor on the menu, and there area a few seasonal flavors that I assume will rotate out.
Ice-cream taste like Ice milk. Definitely not creamy.
ice cream is delicious 10/10. service 0/10. waited in line for 5 minutes while employees talked amongst themselves. highly recommend jp licks, do not recommend this location
Best ice cream ever daughter had a chocolate brownie Sunday was so excited.