I really don’t like leaving negative reviews but unfortunately I feel it necessary. The drinks are always a hit or miss for me. Got a pink drink today and it was basically just the milk with the strawberries pieces thrown in. However, that’s not my biggest complaint about this store. I had been here previously with my registered service dog and was approached by the manager who I actually thought was just a customer. I was asked to exit the building with my service dog unless I could provide paperwork. This is illegal to ask. This manager needs to be aware of the laws surrounding service animals. My husband is also a restaurant manager and knows very well it is illegal to kick someone out unless they show you their documents. Especially on very bad days, having my service dog is a must for me. But unfortunately on those days I feel I am unable to come here. Which saddens me.
Atmosphere: 4
Food: 3
Service: 4
Jacklyn Lynch
I will say that the past month and a half I've been more attach into visiting different locations of Starbucks , drive in has been good appreciate a smile and good vibe of this team.. love when they add a note as a smile to my cup always light up the moment.
Atmosphere: 5
Food: 5
Service: 5
Sonaly Z
It was the first time I went to this particular star bucks and the customer service was great she was very patient with me and my kids on deciding what to order and gave us good choices and the food was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon \u0026 Gouda
K B
Heinous excuse for an establishment. If you want to be lectured by someone who can’t do their job efficiently this is the place to go! Bad attitudes, slow service and cold food! I’ve had to report this store twice to Starbucks and get my money back because they can’t even heat up a sandwich properly. I’ve worked at two Starbucks cafes simultaneously and it was a lot more pressure than one line and one drive thru. Hire people with customer service skills who can deal with fast paced environments! Current staff is not it.
Atmosphere: 1
Food: 1
Service: 1
lali Dvalishvili
They messed the order I was waiting for coffee for 15 minutes The sandwich was terrible
Atmosphere: 1
Food: 1
Service: 1
Kimberly Rusko
Slooooowww!!!! I have been in line 15 minutes with only two cars ahead!! Starbucks should be able to have cars with big order pull over!!
Atmosphere: 1
Food: 1
Service: 1
Sherlina Ramirez
Every time I have ordered from here they always forget to add everything I have asked for. Never put the caramel in my drink or syrups that I asked for. Very frustrating!!
Brianna Hinton
I must say, worst time of the year to have computer issues or your baristas just didn't want to help, but was unable to get Christmas gift cards at this location because of "connectivity issues all week" . . . Someone might want to look into that during prime giftcarding season . Welp . Guess everyone in my life will be getting Dunkin Donuts and Marylou's !
joonsung roh
The staff is friendly and there are a variety of tumblers. It’s neat.
Atmosphere: 4
Food: 4
Service: 5
Ana Caroline
The WORST Starbucks off all Starbucks. Today was my third (and last) time coming here within a span of a few months, and for the third time, my drink is either completely wrong or awful. I am not a picky person and just order regular menu items, nothing fancy. Today, I thought, oh well, how can you mess up a white chocolate peppermint latte, and yep. They did. Got a regular mocha instead. I completely agree with the previous review that states "This is the only location that can never get it right. It's also the only location that is convenient on my way to work, which is why Ive come back a few times trying to give them the benefit of the doubt, but it’s just not worth it" I don't get it, are the employees just not trained or they just don't care? Sure, they'll fix it for you if you turn around and come back, but that's very inconvenient to do every time especially if you are in a hurry on your way to work. Done wasting my money here
The staff here are truly exceptional! Friendly, efficient, trained well, great teamwork, and consistent!
Atmosphere: 5
Food: 5
Service: 5
Alexandria Rose
Best starbucks around. Fast, friendly and happy to fix anything wrong.
Atmosphere: 5
Food: 5
Service: 5
raymond
You closed at 2:44pm now? The cashier didn't even bother to tell me you closed?
Atmosphere: 1
Food: 1
Service: 1
Henry Ngo
The barristers today are not doing the items in orders. They only did the new ones coming. When being asked, they had attitude, very bad experience. Knowing that you are busy but everyone is waiting. Everyone should be treated fairly. Not one item first and left 4 items behind
Atmosphere: 1
Food: 1
Service: 1
Tom Whelan
Made my whole order wrong twice then made me ring in the order a second time at the register. Got the coffees and they were wrong again, I just left.
I really don’t like leaving negative reviews but unfortunately I feel it necessary. The drinks are always a hit or miss for me. Got a pink drink today and it was basically just the milk with the strawberries pieces thrown in. However, that’s not my biggest complaint about this store. I had been here previously with my registered service dog and was approached by the manager who I actually thought was just a customer. I was asked to exit the building with my service dog unless I could provide paperwork. This is illegal to ask. This manager needs to be aware of the laws surrounding service animals. My husband is also a restaurant manager and knows very well it is illegal to kick someone out unless they show you their documents. Especially on very bad days, having my service dog is a must for me. But unfortunately on those days I feel I am unable to come here. Which saddens me.
Atmosphere: 4
Food: 3
Service: 4
I will say that the past month and a half I've been more attach into visiting different locations of Starbucks , drive in has been good appreciate a smile and good vibe of this team.. love when they add a note as a smile to my cup always light up the moment.
Atmosphere: 5
Food: 5
Service: 5
It was the first time I went to this particular star bucks and the customer service was great she was very patient with me and my kids on deciding what to order and gave us good choices and the food was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon \u0026 Gouda
Heinous excuse for an establishment. If you want to be lectured by someone who can’t do their job efficiently this is the place to go! Bad attitudes, slow service and cold food! I’ve had to report this store twice to Starbucks and get my money back because they can’t even heat up a sandwich properly. I’ve worked at two Starbucks cafes simultaneously and it was a lot more pressure than one line and one drive thru. Hire people with customer service skills who can deal with fast paced environments! Current staff is not it.
Atmosphere: 1
Food: 1
Service: 1
They messed the order I was waiting for coffee for 15 minutes
The sandwich was terrible
Atmosphere: 1
Food: 1
Service: 1
Slooooowww!!!! I have been in line 15 minutes with only two cars ahead!! Starbucks should be able to have cars with big order pull over!!
Atmosphere: 1
Food: 1
Service: 1
Every time I have ordered from here they always forget to add everything I have asked for. Never put the caramel in my drink or syrups that I asked for. Very frustrating!!
I must say, worst time of the year to have computer issues or your baristas just didn't want to help, but was unable to get Christmas gift cards at this location because of "connectivity issues all week" . . . Someone might want to look into that during prime giftcarding season . Welp . Guess everyone in my life will be getting Dunkin Donuts and Marylou's !
The staff is friendly and there are a variety of tumblers. It’s neat.
Atmosphere: 4
Food: 4
Service: 5
The WORST Starbucks off all Starbucks. Today was my third (and last) time coming here within a span of a few months, and for the third time, my drink is either completely wrong or awful. I am not a picky person and just order regular menu items, nothing fancy. Today, I thought, oh well, how can you mess up a white chocolate peppermint latte, and yep. They did. Got a regular mocha instead. I completely agree with the previous review that states "This is the only location that can never get it right. It's also the only location that is convenient on my way to work, which is why Ive come back a few times trying to give them the benefit of the doubt, but it’s just not worth it"
I don't get it, are the employees just not trained or they just don't care? Sure, they'll fix it for you if you turn around and come back, but that's very inconvenient to do every time especially if you are in a hurry on your way to work.
Done wasting my money here
Restaurantji Recommends
The staff here are truly exceptional! Friendly, efficient, trained well, great teamwork, and consistent!
Atmosphere: 5
Food: 5
Service: 5
Best starbucks around. Fast, friendly and happy to fix anything wrong.
Atmosphere: 5
Food: 5
Service: 5
You closed at 2:44pm now? The cashier didn't even bother to tell me you closed?
Atmosphere: 1
Food: 1
Service: 1
The barristers today are not doing the items in orders. They only did the new ones coming. When being asked, they had attitude, very bad experience. Knowing that you are busy but everyone is waiting. Everyone should be treated fairly. Not one item first and left 4 items behind
Atmosphere: 1
Food: 1
Service: 1
Made my whole order wrong twice then made me ring in the order a second time at the register. Got the coffees and they were wrong again, I just left.
Atmosphere: 1
Food: 1
Service: 1
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