Sat in the drive through line and waited 15+ minutes just to order 2 iced coffees - get to the window only to be told they ran out of iced coffee and didn't think they had the filters to make it. The wait is consistently always long at this particular dunkin' donuts. Clearly this place is managed by somebody completely and utterly incompetant.
Gary Morreale
So tired of wasting money here. Don't bother. Last order they forgot our muffin. Our breakfast bagel was so rubbery you couldn't even bite into it.
Odeta Mateer
Wouldn’t give even a 1 star my breakfast sandwich on croissant was absolutely burnt. People!, you can’t serve food like that it’s a shame on you ! I wasn’t able to put on picture of that totally burnt sandwich. Looks like piece of coal. I was working at Dunkins and I never had a complaint from my customers. Geez.
Amber Trybalski
I’ve gone here twice in the last few weeks ordering avocado toast with bacon, mind you it’s an extra $2 to add bacon, and I’ve gotten plain avocado toast. I don’t have time to go back as I need to be at work on time and the service is usually slow to begin with. Extremely disappointing when you don’t get what you expect/PAY FOR.
Crystal jimenez
Literally last time I came here they forgot my bacon egg and cheese wraps. And didn’t put the cream cheese on bagels THERE WAS NO LINE. I went back today and same thing couldn’t have the decency to put the cream cheese on my bagel when again I WAS THE ONLY ONE IN LINE And it was a mobile order. The Dunkin on lackey dam rd never fails to be amazing this dunkin SUCKS.
Animalshavenovoice Theyhavenochoice
Okay, so I heard that the owner hired his daughter to work there and they got rid of all of the pretty, intelligent, friendly, effient workers, but come on! At least get in there and see what's going on. Even the taste of the coffee at this Dunkins is different. It's terrible. I was shocked to wait almost 25 miniature once with one car in front of me! They said that they had online workers to get done. Hire back your old staff. There were never problems with them.
Allan Teixeira
Many messed up orders, took over 5 min for a simple order and I asked for light ice and the cup had ice only basically. Really bad service and I even tipped before receiving the wrong order.
Atmosphere: 1
Food: 1
Service: 1
William Pybas
They always great you with a smile. Very nice people that work there and the food and drinks are great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
Travis Kessock
Pretty awful experience. Place looks nasty inside. Got my order wrong and said that’s how it came in and the guys threw it back on the counter.
Atmosphere: 1
Food: 1
Service: 1
Matthew Berthiaume
ABSOLUTELY ABSOLUTELY HORRIBLE HORRIBLE!! I WENT TO ASK FOR BAGELS IN 2023 AND THEY WERE OUT OF FOOD TOO!! NEVER GO HERE AGAIN IT WAS TERRIBLE!!
How are you going to not allow the employees to get tips from customers and not pay them a higher wage than all of the other stores? These employees can make 50 to $200 more per week when getting tips, and management does not allow this at this location, and if a tip is given, management takes it away. This is unheard of and probably why it has a 3.3 rating. Tipping at dunkin' is a normal thing. Not being allowed to tip makes me not want to come back, and also make sure anybody I know doesn't go there either. Shame on you
Atmosphere: 3
Food: 5
Service: 5
Anonymous
Everytime i get food from here its always wrong or they dont have the item im ordering. I placed a mobile order this morning for a coffee, two hashbrowns, two donuts, and bacon. They made two coffees and i got a free one for no reason, they did not have bacon so i substituted it for a third hashbrown. I ended up only getting one hashbrown. so my order was completely wrong. The people in this particular Dunkin do not care about their customers. They're extremely wrong and they never have the food that i try to order. I would just cut your losses and drive to a different establishment.
Tina Woodbury
Parking: Good spots
Joey Gajewski
so slow service
Tim Egan
Garbage coffee and food. Go support your local small coffee shop.
Sat in the drive through line and waited 15+ minutes just to order 2 iced coffees - get to the window only to be told they ran out of iced coffee and didn't think they had the filters to make it. The wait is consistently always long at this particular dunkin' donuts. Clearly this place is managed by somebody completely and utterly incompetant.
So tired of wasting money here. Don't bother. Last order they forgot our muffin. Our breakfast bagel was so rubbery you couldn't even bite into it.
Wouldn’t give even a 1 star my breakfast sandwich on croissant was absolutely burnt. People!, you can’t serve food like that it’s a shame on you ! I wasn’t able to put on picture of that totally burnt sandwich. Looks like piece of coal. I was working at Dunkins and I never had a complaint from my customers. Geez.
I’ve gone here twice in the last few weeks ordering avocado toast with bacon, mind you it’s an extra $2 to add bacon, and I’ve gotten plain avocado toast. I don’t have time to go back as I need to be at work on time and the service is usually slow to begin with. Extremely disappointing when you don’t get what you expect/PAY FOR.
Literally last time I came here they forgot my bacon egg and cheese wraps. And didn’t put the cream cheese on bagels THERE WAS NO LINE. I went back today and same thing couldn’t have the decency to put the cream cheese on my bagel when again I WAS THE ONLY ONE IN LINE And it was a mobile order. The Dunkin on lackey dam rd never fails to be amazing this dunkin SUCKS.
Okay, so I heard that the owner hired his daughter to work there and they got rid of all of the pretty, intelligent, friendly, effient workers, but come on! At least get in there and see what's going on. Even the taste of the coffee at this Dunkins is different. It's terrible. I was shocked to wait almost 25 miniature once with one car in front of me! They said that they had online workers to get done. Hire back your old staff. There were never problems with them.
Many messed up orders, took over 5 min for a simple order and I asked for light ice and the cup had ice only basically. Really bad service and I even tipped before receiving the wrong order.
Atmosphere: 1
Food: 1
Service: 1
They always great you with a smile. Very nice people that work there and the food and drinks are great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
Pretty awful experience. Place looks nasty inside. Got my order wrong and said that’s how it came in and the guys threw it back on the counter.
Atmosphere: 1
Food: 1
Service: 1
ABSOLUTELY ABSOLUTELY HORRIBLE HORRIBLE!! I WENT TO ASK FOR BAGELS IN 2023 AND THEY WERE OUT OF FOOD TOO!! NEVER GO HERE AGAIN IT WAS TERRIBLE!!
Parking: 1 spot
Restaurantji Recommends
How are you going to not allow the employees to get tips from customers and not pay them a higher wage than all of the other stores? These employees can make 50 to $200 more per week when getting tips, and management does not allow this at this location, and if a tip is given, management takes it away. This is unheard of and probably why it has a 3.3 rating. Tipping at dunkin' is a normal thing. Not being allowed to tip makes me not want to come back, and also make sure anybody I know doesn't go there either. Shame on you
Atmosphere: 3
Food: 5
Service: 5
Everytime i get food from here its always wrong or they dont have the item im ordering. I placed a mobile order this morning for a coffee, two hashbrowns, two donuts, and bacon. They made two coffees and i got a free one for no reason, they did not have bacon so i substituted it for a third hashbrown. I ended up only getting one hashbrown. so my order was completely wrong. The people in this particular Dunkin do not care about their customers. They're extremely wrong and they never have the food that i try to order. I would just cut your losses and drive to a different establishment.
Parking: Good spots
so slow service
Garbage coffee and food. Go support your local small coffee shop.
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