Ice Cream Lady

63 Main St, Douglas
(508) 476-2631

Recent Reviews

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M

We love the ice cream there and have probably gone ten times this season at least. However I never write reviews but we keep trying to give it a chance. However each time without fail the girls are so rude. Always having attitude and it makes it very unpleasant. We love it there but please work on customer service!

Hannah Russell

Always an amazing experience.

Robbie Robinson

This is the local favorite spot for ice cream. Their servings and service are both out of this world

meg

The blonde working on 06/08/2025 @ 8pm was extremely rude and judge mental. No manners whatsoever. Very upset. Find new employees.

Lilah Mae

You need to upadte your hours online. We came at 9pm on a Monday, and online it says they are open until 9:30 on Mondays. The employee was very rude and screamed we are closed from the window. Will not be coming back

Shauna Meadows

They need to update their hours online. Disappointing to drive out and have it be closed. Online says 11am but they don’t open until 3pm.

Esox RedFury

This not about the ice cream but the Dunkin doununts which is horrible

Atmosphere: 1

Food: 1

Service: 1

Daisy P.

Ice cream was pleasant.

Atmosphere: 5

Food: 4

Service: 5

Tim Egan

Local towny ice cream store. Not bad for what it is.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Strawberry

Dan Hill

One girl working. Very good employee. Line went smoothly. Ice cream was good

Atmosphere: 3

Food: 5

Service: 5

Robin Wilga

My husband and I go here just about every Sunday. My go to is a Heath Bar Razzle. Got one just now and took a couple bites and the Heath Bar pieces were soft and horribly stale. No crunch whatsoever. Returned it and told them it was bad and was told we'd have to pay for another since I didn't like it. Had the girl pour some Heath in a cup to show her it was soft and it literally mushed between my fingers and they still told me I'd have to pay for another one. No manager on premises to speak to. Huge attitude from the worker. She called manager, no answer. Called store owner??? Telling them I wanted a FREE ice cream. I already paid for one that they took back. I just wanted a different kind because the Heath was nasty stale. Gave me a refund instead???? Makes no sense but whatever. Lost 2 weekly customers over this ridiculousness.

Food: 1

Service: 1

Sherry Brayton

The ice cream is good, the long dark haired female working the window on Sunday night 6/2/24 might need to learn what being friendly with a smile means. This girl gave such nasty looks and appeared to be outright miserable.. merely scoffed at me as I ordered…. Her behavior was downright disgusting

Atmosphere: 4

Food: 4

Service: 1

Jeff Kostrzeba

Awesome ice cream. Especially the Chocolate Peanut Butter. Sooooo good

Scott Gould

Website said open till 9pm. Closed when we got there at 630

The Drill Doctor

Great place to buy ice cream

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