May 21, 2025 There is a worker here that did not acknowledge our party when we walked in. He was rushing to get another order done for two people and there was no other line? The young boy in that party asked for sprinkles and this worker blankly looked at the kid and said “speak up I can’t hear you” and scoffed when he had to add sprinkles to an ice cream for a customer. Extremely unprofessional. As well as when they had to pay, the women tried giving a tip and the man (worker) walked off and said I’m in a rush. Although we were the only ones in there? When we started saying our order, I walked up and said exactly what I would like and before I could finish speaking, he cuts me off asking what else we want. Another person in my party asked for a sundae and before she could even say what ice cream she wanted he cuts her off and goes “I’m in a rush I’m looking for something small I can make.” How is that a way to talk to customers while he’s not even the one paying and we were the only ones in there. Finally we get out ice creams and he quickly jumps on his phone, and stays on even when another customer comes in and she’s just standing there waiting for him to get off his phone. I would never talk or act that way to a customer in any type of job setting. Other than that, the ice cream is delicious! And other employees are extremely nice and friendly.
Stacy Coelho
Just left thie Ben n Jerrys. The guy who was working was so rude! He said they had no milk to make a shake but the girl who was leaving came back with like 3 gallons. Asked for a hand packed quart that he used a scoop for and did not fill up nor pack still charged me $16.00. Its not even summer but I definitely will not be back!!
Hailey Stanat
It's fine.
italo5696
Best ice cream on The Cape! Excellent service everytime!
Heather Casey
Thanks for the free ice cream cone today🍦
Melaika Letts-Glasgow
Super kind and generous staff
Daniela K.
This always our go-to ice cream shop when we visit on the Cape. Warm and friendly staff and always the best service and items👏😍
Atmosphere: 5
Food: 5
Service: 5
Heike Munro
Just an average place. Ice cream nothing special. Shame really as we had really looked forward to this.
I asked for a lid before ordering two scoops for the small size. The scooper dropped my second scoop on top the metal case and put it in my ice cream bowl. I thought that was weird but moved on but really thought that should’ve been discarded and given a different scoop. Then that scoop was already on the outside of the bowl and overflowing the bowl so the lid couldn’t fit and ice cream on the outside that wasn’t cleaned up. She saw the lid wasn’t fitting properly so she got me a larger bowl and a larger lid to put my smaller bowl and lid in. The larger lid wouldn’t stay latched. I ended up with ice cream all over my car because the lid popped off while driving and I didn’t know. Super frustrated and disappointed over this because I specifically asked for a lid before ordering any ice cream. If the servers know it’s a tight fit with a lid just give the larger bowl and lid to begin with and just put the two scoops in.
Atmosphere: 4
Food: 4
Service: 3
Barbra Drasby
I was on vacation and wanted to treat my dog to her first experience with ice cream. She loved the Rosies batch frozen doggy treat.
Atmosphere: 5
Food: 5
Service: 5
Lilybeth LaFevre
I asked for a lid before ordering two scoops for the small size. The scooper dropped my second scoop on top the metal case and put it in my ice cream bowl. I thought that was weird but moved on but really thought that should’ve been discarded and given a different scoop. Then that scoop was already on the outside of the bowl and overflowing the bowl so the lid couldn’t fit and ice cream on the outside that wasn’t cleaned up. She saw the lid wasn’t fitting properly so she got me a larger bowl and a larger lid to put my smaller bowl and lid in. The larger lid wouldn’t stay latched. I ended up with ice cream all over my car because the lid popped off while driving and I didn’t know. Super frustrated and disappointed over this because I specifically asked for a lid before ordering any ice cream. If the servers know it’s a tight fit with a lid just give the larger bowl and lid to begin with and just put the two scoops in.
Atmosphere: 4
Food: 4
Service: 3
Arkham
I love the ice cream and the service, really great guy took my order and gave me the best experience!
Great stop while biking with the kids.
Best ice cream!❤️
May 21, 2025
There is a worker here that did not acknowledge our party when we walked in. He was rushing to get another order done for two people and there was no other line? The young boy in that party asked for sprinkles and this worker blankly looked at the kid and said “speak up I can’t hear you” and scoffed when he had to add sprinkles to an ice cream for a customer. Extremely unprofessional. As well as when they had to pay, the women tried giving a tip and the man (worker) walked off and said I’m in a rush. Although we were the only ones in there? When we started saying our order, I walked up and said exactly what I would like and before I could finish speaking, he cuts me off asking what else we want. Another person in my party asked for a sundae and before she could even say what ice cream she wanted he cuts her off and goes “I’m in a rush I’m looking for something small I can make.” How is that a way to talk to customers while he’s not even the one paying and we were the only ones in there. Finally we get out ice creams and he quickly jumps on his phone, and stays on even when another customer comes in and she’s just standing there waiting for him to get off his phone. I would never talk or act that way to a customer in any type of job setting. Other than that, the ice cream is delicious! And other employees are extremely nice and friendly.
Just left thie Ben n Jerrys. The guy who was working was so rude! He said they had no milk to make a shake but the girl who was leaving came back with like 3 gallons. Asked for a hand packed quart that he used a scoop for and did not fill up nor pack still charged me $16.00. Its not even summer but I definitely will not be back!!
It's fine.
Best ice cream on The Cape! Excellent service everytime!
Thanks for the free ice cream cone today🍦
Super kind and generous staff
This always our go-to ice cream shop when we visit on the Cape. Warm and friendly staff and always the best service and items👏😍
Atmosphere: 5
Food: 5
Service: 5
Just an average place. Ice cream nothing special. Shame really as we had really looked forward to this.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Kinda mid, didn’t get a local experience
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Waffle Cone
I asked for a lid before ordering two scoops for the small size. The scooper dropped my second scoop on top the metal case and put it in my ice cream bowl. I thought that was weird but moved on but really thought that should’ve been discarded and given a different scoop. Then that scoop was already on the outside of the bowl and overflowing the bowl so the lid couldn’t fit and ice cream on the outside that wasn’t cleaned up. She saw the lid wasn’t fitting properly so she got me a larger bowl and a larger lid to put my smaller bowl and lid in. The larger lid wouldn’t stay latched. I ended up with ice cream all over my car because the lid popped off while driving and I didn’t know. Super frustrated and disappointed over this because I specifically asked for a lid before ordering any ice cream. If the servers know it’s a tight fit with a lid just give the larger bowl and lid to begin with and just put the two scoops in.
Atmosphere: 4
Food: 4
Service: 3
I was on vacation and wanted to treat my dog to her first experience with ice cream. She loved the Rosies batch frozen doggy treat.
Atmosphere: 5
Food: 5
Service: 5
I asked for a lid before ordering two scoops for the small size. The scooper dropped my second scoop on top the metal case and put it in my ice cream bowl. I thought that was weird but moved on but really thought that should’ve been discarded and given a different scoop. Then that scoop was already on the outside of the bowl and overflowing the bowl so the lid couldn’t fit and ice cream on the outside that wasn’t cleaned up. She saw the lid wasn’t fitting properly so she got me a larger bowl and a larger lid to put my smaller bowl and lid in. The larger lid wouldn’t stay latched. I ended up with ice cream all over my car because the lid popped off while driving and I didn’t know. Super frustrated and disappointed over this because I specifically asked for a lid before ordering any ice cream. If the servers know it’s a tight fit with a lid just give the larger bowl and lid to begin with and just put the two scoops in.
Atmosphere: 4
Food: 4
Service: 3
I love the ice cream and the service, really great guy took my order and gave me the best experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone
Loading...