01/01/2026 at 1:30pm, I went to this store to pick up a DoorDash and buy food. The staff was rude when I asked to confirm the order I was picking up. I have picked up food from this place before and the order was wrong. The staff, she is very big that is the best way I could describe her. She was very rude to me, and when I address her tone of voice she told me to have a nice day and refused to give me the order. One of the male staff made a comment when I was walking out, “good, good bye.” This behavior is very common at these restaurants, staff get mad when we ask to confirm!
I am very offended, and I want to bring this to higher up. If it is possible can I please have the number!
Atmosphere: 1
Service: 1
Dan
I went through the drive-through to order food, the girl at the window was very unfriendly, she was more busy eating the ice cream from the ice cream machine right next to the drive-through window.
Food: 2
Service: 1
Damaris Vazquez
Love it
Atmosphere: 5
Food: 5
Service: 5
Gilgame22
Came for the food, Stayed for the service.
Cancel all your plans if you intend to order takeout at this location, unless your plans are to wait at the desk for an eternity while they pack up food for the drivethrough.
If you went through the drivethrough i can promise you that service is quite prompt having observed it for ten minutes straight, however, if your food is just waiting there for you to pick it up you might as well be stuck in purgatory because the employees are seemingly physically incapable of seeing beyond the front counter.
I was finally able to get the attention of a worker to get my cold food, which is lucky because had i not made my presence known to them, i surely would have died of old age before they asked me what i was doing there.
Atmosphere: 5
Food: 2
Service: 1
CJ Holmes
Food is super fresh and fast. Definitely try the rodeo burger on your next trip.
Atmosphere: 5
Food: 5
Service: 5
Philip Hambrecht
Not like it used to be, food sucked, cold,fries cold dry,burger was the worst. Service is non existent. Stay away. Go to McDonald's across the street.
Atmosphere: 2
Food: 2
Service: 2
Sarah
Shout out to the guy on drive thru who pointed out how to get a better deal with my regular meal. Thats community. 👏
Atmosphere: 5
Food: 5
Service: 5
Haiden Ware
I have lived in Easthampton for 17 long years and have watched this town grow from a small town to a vibrant community filled with diversity, art and our proud rich culture. While I haven’t ate Burger King prior to the covid era i remember the atmosphere of the restaurant being a colorful environment with many places to sit and enjoy your lunch like a lone king. One topic is the prices of Burger King, before covid the deals were so unbelievable nobody even believed that the meat was from a real cow. Current prices are so expensive you would think they would be making these burgers with Kobe beef. Even with that being said, i do go to burger king quite often despite the fact of the food quality being on par with other restaurants in the area. So you may be reading this and think to yourself why i spend my hard earned money going to Burger King.
It’s not the food, it’s not the atmosphere, it’s the people. When you pull into the driveway Easthampton Burger King i can be confident i will be treated with respect, dignity and loyalty. I always leave the establishment with a smile on my face knowing i am never judged, looked down upon or deemed as an unequal.
I would like to acknowledge one specific employee, Connor. Connor has been working here for over 2 years if i believe. Connor treats each and every customer with respect and I can tell you this without a doubt in my mind i never have to worry about not getting the wrong food, not getting enough ketchup packets when Connor is on shift. He is kind, and clearly a proud and loyal human being to the Easthampton Community. He is an incredible worker who I, am also in the service industry try my best to replicate in my job. Connor is a role model to all those he serves and works with.
I want to end this short essay by saying, i wish these employees were fairly compensated by Burger King. I know the economy is not as great as it could be but i do know if you could fairly compensate these amazing employees, other workers will be inspired and work towards achieving laborious excellence. More outstanding employees will bring in more business and we would love to see everyone there with a livable wage.
Atmosphere: 5
Food: 5
Service: 5
Jason Thomas
Went to dine in and lobby doors where locked at 8:45pm so we went through the drive through and waited over 20 minutes and asked for a milkshake and I was told they would look and see. After 20 minutes I left! Ridiculous restaurant! Hire better employees that actually care!
Food was overly salty and they didn't even have napkins available. I'm glad I had some in my purse!
Atmosphere: 2
Food: 3
Service: 2
Roland Thibault
Food was good and price was as well
Atmosphere: 3
Food: 4
Service: 4
cami boucher
The morning crew is the best!
Atmosphere: 4
Food: 4
Service: 4
MM M
The impossible Whopper was made perfectly
Nancy
The person working the register inside was full of energy! Maybe a little too much haha. But it was great and the chicken fries from this location where the BEST. I never had such a great experience with chicken fries and now all other BKs will disappoint me. It makes me sad this location is over an hour away from where I live. Haha!
Always good
01/01/2026 at 1:30pm, I went to this store to pick up a DoorDash and buy food. The staff was rude when I asked to confirm the order I was picking up. I have picked up food from this place before and the order was wrong. The staff, she is very big that is the best way I could describe her. She was very rude to me, and when I address her tone of voice she told me to have a nice day and refused to give me the order. One of the male staff made a comment when I was walking out, “good, good bye.” This behavior is very common at these restaurants, staff get mad when we ask to confirm!
I am very offended, and I want to bring this to higher up. If it is possible can I please have the number!
Atmosphere: 1
Service: 1
I went through the drive-through to order food, the girl at the window was very unfriendly, she was more busy eating the ice cream from the ice cream machine right next to the drive-through window.
Food: 2
Service: 1
Love it
Atmosphere: 5
Food: 5
Service: 5
Came for the food, Stayed for the service.
Cancel all your plans if you intend to order takeout at this location, unless your plans are to wait at the desk for an eternity while they pack up food for the drivethrough.
If you went through the drivethrough i can promise you that service is quite prompt having observed it for ten minutes straight, however, if your food is just waiting there for you to pick it up you might as well be stuck in purgatory because the employees are seemingly physically incapable of seeing beyond the front counter.
I was finally able to get the attention of a worker to get my cold food, which is lucky because had i not made my presence known to them, i surely would have died of old age before they asked me what i was doing there.
Atmosphere: 5
Food: 2
Service: 1
Food is super fresh and fast. Definitely try the rodeo burger on your next trip.
Atmosphere: 5
Food: 5
Service: 5
Not like it used to be, food sucked, cold,fries cold dry,burger was the worst. Service is non existent. Stay away. Go to McDonald's across the street.
Atmosphere: 2
Food: 2
Service: 2
Shout out to the guy on drive thru who pointed out how to get a better deal with my regular meal. Thats community. 👏
Atmosphere: 5
Food: 5
Service: 5
I have lived in Easthampton for 17 long years and have watched this town grow from a small town to a vibrant community filled with diversity, art and our proud rich culture. While I haven’t ate Burger King prior to the covid era i remember the atmosphere of the restaurant being a colorful environment with many places to sit and enjoy your lunch like a lone king. One topic is the prices of Burger King, before covid the deals were so unbelievable nobody even believed that the meat was from a real cow. Current prices are so expensive you would think they would be making these burgers with Kobe beef. Even with that being said, i do go to burger king quite often despite the fact of the food quality being on par with other restaurants in the area. So you may be reading this and think to yourself why i spend my hard earned money going to Burger King.
It’s not the food, it’s not the atmosphere, it’s the people. When you pull into the driveway Easthampton Burger King i can be confident i will be treated with respect, dignity and loyalty. I always leave the establishment with a smile on my face knowing i am never judged, looked down upon or deemed as an unequal.
I would like to acknowledge one specific employee, Connor. Connor has been working here for over 2 years if i believe. Connor treats each and every customer with respect and I can tell you this without a doubt in my mind i never have to worry about not getting the wrong food, not getting enough ketchup packets when Connor is on shift. He is kind, and clearly a proud and loyal human being to the Easthampton Community. He is an incredible worker who I, am also in the service industry try my best to replicate in my job. Connor is a role model to all those he serves and works with.
I want to end this short essay by saying, i wish these employees were fairly compensated by Burger King. I know the economy is not as great as it could be but i do know if you could fairly compensate these amazing employees, other workers will be inspired and work towards achieving laborious excellence. More outstanding employees will bring in more business and we would love to see everyone there with a livable wage.
Atmosphere: 5
Food: 5
Service: 5
Went to dine in and lobby doors where locked at 8:45pm so we went through the drive through and waited over 20 minutes and asked for a milkshake and I was told they would look and see. After 20 minutes I left! Ridiculous restaurant! Hire better employees that actually care!
Restaurantji Recommends
Food was overly salty and they didn't even have napkins available. I'm glad I had some in my purse!
Atmosphere: 2
Food: 3
Service: 2
Food was good and price was as well
Atmosphere: 3
Food: 4
Service: 4
The morning crew is the best!
Atmosphere: 4
Food: 4
Service: 4
The impossible Whopper was made perfectly
The person working the register inside was full of energy! Maybe a little too much haha. But it was great and the chicken fries from this location where the BEST. I never had such a great experience with chicken fries and now all other BKs will disappoint me. It makes me sad this location is over an hour away from where I live. Haha!
Atmosphere: 5
Food: 5
Service: 5
Loading...