I always ask for a large strawberry refresher with one splash of almond milk and they told me we can’t make I always got a Dunkin’ Donuts get the same thing and no problem their customer service is sucks
Emma Cederman
I’m usually a regular Dunkin' customer, but I’ve never been this disappointed. I ordered around forty dollars' worth of food, and not only did they leave out more than half of it, but this also isn’t the first time my order has been wrong. It’s extremely frustrating to pay for something and not receive it. I really hope management takes this seriously and addresses the staff’s attention to detail, because this location has let me down repeatedly.
Atmosphere: 1
Food: 1
Service: 1
Kim anderson
B,E&C WRAP/ 3 protein...my go to...very friendly DD..5 STARR this loca
Ronaldo Blackman
They suck at making grilled cheese
Atmosphere: 4
Food: 1
Service: 3
Simon mann
The food was below parr but the employees were exquisite.
Parking: The parking is free which incites people to park and enter but they could use more spaces for parking
Wheelchair accessibility: The place has wheelchair accessible ramps that allow for disabled customers to enter easily
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Dunkin' Refreshers, Assorted Half Dozen or Dozen Donuts
Lydia Berry
I’m a Massachusetts daily Dunkin customer and have been for a decade - I’ve known several Dunkin crews and the one at the Northampton Street Dunkin in Easthampton is my favorite group of people. They are hard working, kind, and a pleasure to see every day. Make this your daily Dunkin location - you won’t regret it.
Atmosphere: 5
Food: 5
Service: 5
Roscoe Spencer-Dubuc
I never leave bad reviews. I am a cook myself and understand when it’s busy and service may be slow. However I don’t understand the level of disrespect for the customer that was shown here. They acted as if it was a nuisance to serve me. I wish it was just one bad interaction, however it was several with multiple employees, I waited 25 minutes for my hash browns to be microwaved while watching my coffee melt so much (don’t know why they couldn’t have at least handed it to me). So I left, a little upset I didn’t get my breakfast but I will not eat anything being made here, because I guarantee they are applying their same standards to the food as their customer service.
Atmosphere: 1
Food: 1
Service: 1
ProdByEthan
Food comes disgusting, dirty, not well presented. The service is horrible food/drink is never made on time. Also the establishment is not clean. Multiple people touch the trash and touch the food after.
Atmosphere: 1
Food: 1
Service: 1
Meredith coady
Good until the worker ate one of my friends hashbrowns
Atmosphere: 2
Food: 5
Service: 2
Debbie Duncan
I enjoy stopping into this Dunkin. In addition to be convenient to where I live, the staff are always welcoming and friendly. I also like the playlist.
The coffee is watery and only made drinkable by the truckload of sugar and cream that is added. The donuts are just not good. I have to give it 3 stars since the people who work there are
Atmosphere: 3
Food: 2
Service: 3
Jordan Foucher
Quick service, knowledgeable crew, and friendly etiquette. As far as fast food service goes this location is top notch. They hardly ever make mistakes on orders and make sure to remember faces. If you’re going to go to Dunkin in Easthampton, go to this one.
Update for Christmas Day!!! The store is closed today. Mobile app is saying it’s open and I wasted money on a mobile order.
robert cabrera
I mean union street Dunkin is better, it’s just too bad this one is the closest to walk
Atmosphere: 1
Food: 1
Service: 1
Tina Kulon
The pressure to order and know exactly what you want to get right away is a lot. There is no adding anything on because he tells you the total and then you pay and then you pick what you want. It is very backwards and you just want to
I always ask for a large strawberry refresher with one splash of almond milk and they told me we can’t make I always got a Dunkin’ Donuts get the same thing and no problem their customer service is sucks
I’m usually a regular Dunkin' customer, but I’ve never been this disappointed. I ordered around forty dollars' worth of food, and not only did they leave out more than half of it, but this also isn’t the first time my order has been wrong. It’s extremely frustrating to pay for something and not receive it. I really hope management takes this seriously and addresses the staff’s attention to detail, because this location has let me down repeatedly.
Atmosphere: 1
Food: 1
Service: 1
B,E&C WRAP/ 3 protein...my go to...very friendly DD..5 STARR this loca
They suck at making grilled cheese
Atmosphere: 4
Food: 1
Service: 3
The food was below parr but the employees were exquisite.
Parking: The parking is free which incites people to park and enter but they could use more spaces for parking
Wheelchair accessibility: The place has wheelchair accessible ramps that allow for disabled customers to enter easily
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Dunkin' Refreshers, Assorted Half Dozen or Dozen Donuts
I’m a Massachusetts daily Dunkin customer and have been for a decade - I’ve known several Dunkin crews and the one at the Northampton Street Dunkin in Easthampton is my favorite group of people. They are hard working, kind, and a pleasure to see every day. Make this your daily Dunkin location - you won’t regret it.
Atmosphere: 5
Food: 5
Service: 5
I never leave bad reviews. I am a cook myself and understand when it’s busy and service may be slow. However I don’t understand the level of disrespect for the customer that was shown here. They acted as if it was a nuisance to serve me. I wish it was just one bad interaction, however it was several with multiple employees, I waited 25 minutes for my hash browns to be microwaved while watching my coffee melt so much (don’t know why they couldn’t have at least handed it to me). So I left, a little upset I didn’t get my breakfast but I will not eat anything being made here, because I guarantee they are applying their same standards to the food as their customer service.
Atmosphere: 1
Food: 1
Service: 1
Food comes disgusting, dirty, not well presented. The service is horrible food/drink is never made on time. Also the establishment is not clean. Multiple people touch the trash and touch the food after.
Atmosphere: 1
Food: 1
Service: 1
Good until the worker ate one of my friends hashbrowns
Atmosphere: 2
Food: 5
Service: 2
I enjoy stopping into this Dunkin. In addition to be convenient to where I live, the staff are always welcoming and friendly. I also like the playlist.
Service: 5
Restaurantji Recommends
The coffee is watery and only made drinkable by the truckload of sugar and cream that is added. The donuts are just not good. I have to give it 3 stars since the people who work there are
Atmosphere: 3
Food: 2
Service: 3
Quick service, knowledgeable crew, and friendly etiquette. As far as fast food service goes this location is top notch. They hardly ever make mistakes on orders and make sure to remember faces. If you’re going to go to Dunkin in Easthampton, go to this one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese, Stuffed Biscuit Bites
Update for Christmas Day!!! The store is closed today. Mobile app is saying it’s open and I wasted money on a mobile order.
I mean union street Dunkin is better, it’s just too bad this one is the closest to walk
Atmosphere: 1
Food: 1
Service: 1
The pressure to order and know exactly what you want to get right away is a lot. There is no adding anything on because he tells you the total and then you pay and then you pick what you want. It is very backwards and you just want to
Atmosphere: 2
Food: 4
Service: 1
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