The Donut Factory

7 Howland Rd, Fairhaven
(774) 425-4179

Recent Reviews

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Edie B.

What they advertise on Facebook versus what you actually get, not eve fresh bread, very expensive for what you are getting and not worthy , I’ve tried to give them too many chances purchasing different items but unfortunately it’s been really bad quality :/ seems like they only focus on quantity since they advertise a new item almost every day lol. I wanted to get a coffee but they didn’t even had a menu, the staff didn’t even greeted us either so i didn’t want to ask them for anything besides the sandwich lol

Atmosphere: 1

Food: 1

Service: 1

Cathy Medeiros

I purchased Thanksgiving turkey plates there. The turkey plates were very good, just wish they were a little bit bigger.
Also bought a couple of coffee rolls and donuts, delish....
Very good service and the people are very friendly.

Atmosphere: 5

Food: 5

Service: 5

Ian Pauline

I will preface this with two things; I went on a weekend and I went on a day that the owner was not there.

The new sandwiches are disappointing. I had previously had the donuts and coffee and weren’t a huge fan, but after all the Facebook hype I knew I needed this sandwich in my blood.
When I walked in there was only one other family that was already sitting down eating and someone in the drive through, I was stared at by employees but was not greeted. The thing I immediately noticed is that there is no menu, no prices, no information anywhere. I saw later they had paper menus stashed in a corner, but there was no way to know what kinds of food is sold or what you’re spending at all.

After ordering it took about ten minutes for both sandwiches and the woman that made them asked questions to be sure she made them correctly which was greatly appreciated.
It was $14 per sandwich which included a small can of soda and small bag of chips, it’s not a horrible price.

The issue comes with the sandwich itself, the bread was not fresh and crumbling, the portion sizes were disappointing to say the least. Some bites were just straight bread due to the lack of meat. The meat itself was fresh and delicious, just needs to be balanced better. In a world where you can get two footlongs for $15, they need to be special here.

If the owner does read this, I see all that you for the community and the passion you have. I just wanted to feel that passion during my visit. I hope that you listen to these reviews, focus on quality and not quantity of items. You have something special here and I want to come back.

Atmosphere: 1

Food: 2

Service: 1

Catherine Palmer

Always delicious treats from this hidden gem. I love to support local businesses like this one! And their glazed donuts are to die for. The office loves when I bring them in!

Atmosphere: 5

Food: 5

Service: 5

Jessica Campbell

the food , coffee, employees & general atmosphere are always THE BEST.

Atmosphere: 5

Food: 5

Service: 5

Craig Santos

Ordered linguica steam pockets for myself and some friends. It was their first time trying them. It was a big hit!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Linguica Cheese Roll

David Cabral

Creative and friendly people
The menu might be too big to be honest. The donuts brought me there and I’m going back

Atmosphere: 3

Food: 4

Service: 5

Heather Sylvia

Definitely have to try this place if you haven't already. You get a lot for what you pay. I got the linguica rolls and they were stuffed and oh so delicious. Plus the mini malasadas were a perfect snack! Second time I ordered ahead online and it was ready when I got there. Now its my go to whenever I'm in the area.

Atmosphere: 5

Food: 5

Service: 5

Heather (Estabooky)

Husband and I got the linguica cheese steam pockets and they were sooo good, plus they were stuffed to the absolute max with linguics! Can't wait to go back!

Atmosphere: 4

Food: 5

Service: 5

Jill Pratt

The Donut Factory is Delicious!!!!! You can even get breakfast and lunch. And it is also Very Affordable

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coffee Roll, Strawberry Shortcake Donut, Oreo Donut, Cheesecake, Cookie, Cinnamon Roll, Loaded Tater Tots, X-Factor, Linguica Cheese Roll, Linguica Egg and Cheese Roll, Blueberry Donut, KFC Cheese Bread, Strawberry Cheesecake, Oreo Stuffed Bagel, M\u0026M, Chourico and St Jorge Cheese Roll, Sauceless Pizza Raw Steampie, Deep Dish Pizza

Addie Tripp

Ordered for the first time. The website shows the sub with lettuce on it but it doesn’t come with it. The website should let you know that it doesn’t come with anything. Also walking into the building I noticed it smells like wet dog in there. Also the website automatically adds a tip. Not happy. I won’t return. Hopefully their new business does better.

Atmosphere: 1

Food: 1

Andrew Martin

So good!

Atmosphere: 5

Food: 5

Service: 5

linda dumoulin

Delicious fish and chips, excellent price!!

Atmosphere: 5

Food: 5

Service: 5

E

Not as nice as advertised. I went here to get the blue raspberry sour patch drink. It just tasted like green tea and not blue raspberry at all and was not the same as pictured. They don't even have it listed on the menu. Drink was $6. They need to focus on 1 thing and not have a bunch of stuff. Their donuts are also really fried and wasn't my style. Staff was also very off putting appearance wise and inside was not great looking either.

Atmosphere: 1

Food: 2

Service: 1

Sue reichert

If you need a sugar rush...this is the place.

Atmosphere: 4

Food: 5

Service: 4

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