The Phoenix Restaurant

Huge yummy portions with the best waitstaff!

Amazing food. Amazing staff.

Absolutely love this family run home town diner style restaurant

Our experience: A member of our party ordered the steak omelet. The omelet was very bland. They took one bite, then informed the waitress. The waitress stated they don't use seasonings due to people having allergies. Never heard of that before! Whe the bill came it included the refused meal's cost. I asked the waitress to take off the meal that was not eaten. The waitress said she needed to ask the owner. The waitress came back and stated she took the meal off of the bill. She said they would take off the charge This Time only and would not do it again in the future, because it was wasting food. This did not sit well with us. I must say that the service was excellent. We had a great waitress. I did tip the waitress 20% on the pre adjusted bill amount. We are frequent customers. The food is great. I did not appreciate the response I received from the owner.

Terrible service sat down and waited for 15 minutes to even talk to anyone about taking our order waitress was very rude. We had to get up and leave. Definitely do not recommend this place. Horrible service.

I'll be brief ... the food was good and plentiful. I ordered a blueberry pancake and a side of sausage along with a coffee.
It's a Tuesday morning, 9:45 AM which is a senior discount day along with Thursday.
I'd like to make a suggestion to the staff ... I would not assume that the customer only wants what was ordered ... ask next time! I had a $35.00 order to go in my mind! Try not to total up the check before checking...with the customer first!

Atmosphere: 4

Food: 4

Service: 4

What a wonderful waitress we had

Atmosphere: 5

Food: 5

Service: 5

Family is how you feel

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Veggie Omelet Rye Toast Side of Ham

Me and my wife went to this restaurant for breakfast we had the waitress Jenny she was not very friendly and seemed to favor certain tables and I asked to substitute eggs for a breakfast meat couldn’t do it which is unreal and the pancakes were dry mediocre food at best and overpriced

Atmosphere: 2

Food: 2

Service: 1

We visited the day after a lot of travel snafus and horrible night sleep. We just needed hot food and a chance to relax and decompress. We walked in and were greeted by someone painting the foyer. She was super kind and even opened the door for us. We were told to find a seat and went to a booth. Our server, Kerrie, came by soon after and was very friendly. She had some great food recommendations. She stopped by frequently and was very personable. She made some dinner recommendations for the rest of our stay. This restaurant is clearly a favorite of locals. The only disappointment was they stopped serving breakfast at 12 and we were there about 1. It was a great place to relax after the travel hassles the day before.

Atmosphere: 4

Food: 5

Service: 5

Great breakfast.

Food: 5

Service: 5

Walked in on a cold winters day with my son. My wife and daughter were showing up in seperate vehicle. Waited out in the outside entrance hall...which was freezing cold. I waited until I could see my wife's vehicle pulling up before entering the restaurant and it's warmer temperature. The woman...what appeared to be a woman anyways...asked "how many". I said "four". She said "I see two". I said "my wife and daughter just pulled in they'll be walking in 30 seconds". She or it said "I can't have you standing in the restaurant, you'll have to wait outside". I told her my wife is walking in right now and by the way, is freezing out there. She said "I don't care". So I told her "you know what, we will go somewhere else". She said "great".Obviously she is not the owner, or owner's wife, daughter or pet. I'm a regular and will never bring my family or meet up with a friend there ever again.BTW the date was 3/29/2024.

Atmosphere: 1

Service: 1

I used to go there, but I stopped after multiple exchange with a really rude bigger waitress who works there. I’m done. Lots of other places to grab some eggs.

Atmosphere: 3

Food: 4

Service: 1

It's like having breakfast with your best friends! They even seem to know what we're planning to order! So we change things once in awhile just to keep them guessing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Home Fries, Cheese Roll

Waitresses are personable and helpful, food is delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Eggs and Bacon, Cheese Roll, Two Egg Breakfast