Dunkin'
105 John Fitch Hwy, Fitchburg
(978) 343-9754
Recent Reviews
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Darlene is the best and makes the best coffee
Atmosphere: 5
Food: 5
Service: 5
The girl who attended me today was very bad service, I almost lost the food
And it wasn’t nice at all, in no donkin had that happened to me before
Atmosphere: 1
Food: 4
Service: 1
Gi there every day. Never disappointed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffe
orders always incorrect, service absolutely sucks.
Atmosphere: 1
Food: 1
Service: 1
Who ever is managing this dunkins is an absolute tyrant against dogs. Every other dunkins in the US does pup cups even if they have to charge a buck or so for it.
Atmosphere: 1
Food: 1
Service: 1
Horrible experience ordering from this place! Rude personal at the window maybe costumer service skills would help - in replace of the GED or HSD.
The employee’s attitude is so bad every time.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wake-Up Wrap - Egg and Cheese
No education to treat customer
Atmosphere: 1
Food: 2
Service: 3
They make the BEST snackin’ bacon. every time i get it there, it is perfectly seasoned and crunchy. No other Dunkin makes it like them.
Atmosphere: 5
Food: 5
Service: 5
This Location completely sucks every time I order from this location. items are missing or the drinks are completely made wrong. I just called in and told them that they made my order wrong, but I wanted to refund the employee hung up on my face and I asked to speak to the manager when I called in again. The manager said that I had to go on the mobile app and ask for a refund, I am super pissed on the label, it said cream and they give it to me completely black
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They charged me more things than I ordered.
Atmosphere: 1
Food: 5
Service: 1
The manager is rude and unwelcoming in the morning. They are super slow to take care of walk up customers, and make customers feel like an annoyance to them. I avoid this Dunkin’s whenever possible.
Atmosphere: 1
Food: 3
Service: 1
Usually when I go here they are very slow and the staff acts like they have much better things to be doing then taking your order, but today I went through the drive thru and they screamed "Woo lets go Trump" through the speaker as I pulled up? It was the weirdest and most unprofessional thing I have probably ever experienced at a coffee shop. Regardless of political views it was so out of place and completely unwarranted. Safe to say I will not be returning to this location and I hope that management takes action to improve this store.
Atmosphere: 1
Food: 1
Service: 1
Worst Dunkin's in town, they cannot get the order right after repeating it back to them 2 times. This team has no chemistry and customer service skills are lacking
Food: 1
Service: 1
Slowest Dunkin’s I ever go through ! It’s everytime I go there too ! Does not matter if there’s one car or five cars ! Customer service needs work ! There’s a Cpl good people but most need to adjust and be taught about manners and customer service !
Food: 3
Service: 1
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