Dunkin'

105 John Fitch Hwy, Fitchburg
(978) 343-9754

Recent Reviews

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jen taylor

Darlene is the best and makes the best coffee

Atmosphere: 5

Food: 5

Service: 5

Melissa GonzálezZ

The girl who attended me today was very bad service, I almost lost the food

And it wasn’t nice at all, in no donkin had that happened to me before

Atmosphere: 1

Food: 4

Service: 1

Robert Therrien

Gi there every day. Never disappointed

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coffe

Janet Smith

orders always incorrect, service absolutely sucks.

Atmosphere: 1

Food: 1

Service: 1

Adam Pierce

Who ever is managing this dunkins is an absolute tyrant against dogs. Every other dunkins in the US does pup cups even if they have to charge a buck or so for it.

Atmosphere: 1

Food: 1

Service: 1

Yeni Salazar

Horrible experience ordering from this place! Rude personal at the window maybe costumer service skills would help - in replace of the GED or HSD.

Scott Miller

The employee’s attitude is so bad every time.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Wake-Up Wrap - Egg and Cheese

Josh Carvalho

No education to treat customer

Atmosphere: 1

Food: 2

Service: 3

Alison Doiron

They make the BEST snackin’ bacon. every time i get it there, it is perfectly seasoned and crunchy. No other Dunkin makes it like them.

Atmosphere: 5

Food: 5

Service: 5

Kari Rodriguez

This Location completely sucks every time I order from this location. items are missing or the drinks are completely made wrong. I just called in and told them that they made my order wrong, but I wanted to refund the employee hung up on my face and I asked to speak to the manager when I called in again. The manager said that I had to go on the mobile app and ask for a refund, I am super pissed on the label, it said cream and they give it to me completely black

Atmosphere: 1

Food: 1

Service: 1

Carmen E Mejia de Guzman

They charged me more things than I ordered.

Atmosphere: 1

Food: 5

Service: 1

Dan Dunn

The manager is rude and unwelcoming in the morning. They are super slow to take care of walk up customers, and make customers feel like an annoyance to them. I avoid this Dunkin’s whenever possible.

Atmosphere: 1

Food: 3

Service: 1

Madison Torres

Usually when I go here they are very slow and the staff acts like they have much better things to be doing then taking your order, but today I went through the drive thru and they screamed "Woo lets go Trump" through the speaker as I pulled up? It was the weirdest and most unprofessional thing I have probably ever experienced at a coffee shop. Regardless of political views it was so out of place and completely unwarranted. Safe to say I will not be returning to this location and I hope that management takes action to improve this store.

Atmosphere: 1

Food: 1

Service: 1

Sandy Phommachanh

Worst Dunkin's in town, they cannot get the order right after repeating it back to them 2 times. This team has no chemistry and customer service skills are lacking

Food: 1

Service: 1

Denise S

Slowest Dunkin’s I ever go through ! It’s everytime I go there too ! Does not matter if there’s one car or five cars ! Customer service needs work ! There’s a Cpl good people but most need to adjust and be taught about manners and customer service !

Food: 3

Service: 1

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