The one who was in charge at 6:50 in the morning has a super bad attitude, is not polite, and treating the customer super badly. You should fire her ...
Victor Lopez
They always make my coffee with love and my food.
Atmosphere: 5
Food: 5
Service: 5
Shawn Paine
Yall are always messing up my sandwich ? I ask for no egg and yall consistently put egg on my sandwich. Not to mention I got up up charged for something I wanted on it and you didn’t even put it on.
Atmosphere: 3
Food: 1
Service: 5
torrez jackson
They had a job offering up I filled it out and gave them a call. They told me that hey was never hiring and hung up on my face
Shawn Byrne
Great food love it
Atmosphere: 5
Food: 5
Service: 5
Sarah
I ordered my order threw the mobile order and my coffees are horrible. Has barley any caramel in them. I always put extra because of this reason and they are still horrible. I spent $35 today to have nasty coffees and missing a wrap for my child.
Atmosphere: 1
Food: 1
Service: 2
Elliot Lanciani
This Dunkin is the best. I walk there a few days a week because I live close. They are always super friendly. They never get my order wrong. I really want to hype everyone up because I go there all times of the day. These negative reviews make me sad because... SMH...
Atmosphere: 5
Food: 5
Service: 5
Jill Woodworth
This place needs to do better. I just pulled out with a medium hot latte that was nothing even close to hot. I'd already taken a sip of it after pulling out and was unable to turn around and go back. Their drive-thru line is frustrating many mornings as well.
My grandson saved his money to get 50 munchkins he wanted all glazed chocolate we got a mile away it was full of powder jelly regular glaze and 5 chocolate I went right back they said can't help this kid is 5 you guy's suck how rude are you
Jennifer Foye
Ordered a frozen coffee looked like a cup of mud a waste of almost 5.00
Atmosphere: 1
Food: 1
Service: 1
Sara Bowler
The manager who works in the morning is absolutely so miserable and rude Everytime you interact with her. We started using another store regularly because of how rude she is, no matter the day, and in a pinch we ran there. She told me to hold on, someone else came on the speaker and asked what I'd like to order, I informed them I had an on the go order for Sara, the girl on the speaker told me to pull up. When I got to the window the manager said "I didn't get your order, I told you to hold on, not pull up " I informed her someone else told me to pull up, it was an on the go order and she is the sole reason we don't go to that Dunkin donuts anymore. She is absolutely miserable and never pleasant or friendly. News flash, lady, if you don't like your job, find a different one.One of their employees informed me one morning that she was going to transfer stores because of how miserable this lady is.Dunkin, you're failing with her as your store manager. She's awful. No customer service whatsoever. 0/10 recommend River St due to this manager.Go the extra mile to main Street or park hill, it's worth the food customer service.
Atmosphere: 1
Service: 1
Kayla Hutchins
Horrible service at 5:37 PM February 5 woman was super rude sad like she didn’t wanna sell anything when I asked her what type of donuts she had left cups came out drenched in coffee didn’t fill cups fully to the top complete waste of
Atmosphere: 1
Food: 1
Service: 1
Karynna Pratt
Whoever has been making coffees lately SUCK. I make mobile orders all the time not hard to read a tag and follow Instructions ? happening way too frequently. Ordered a coffee today 2/2/24 @12:05 pm get that kid off coffee station have em do something else ? very
They never have enough donuts or bagel bites.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Dunkin' Energy, Dunkin' Refreshers
The one who was in charge at 6:50 in the morning has a super bad attitude, is not polite, and treating the customer super badly. You should fire her ...
They always make my coffee with love and my food.
Atmosphere: 5
Food: 5
Service: 5
Yall are always messing up my sandwich ? I ask for no egg and yall consistently put egg on my sandwich. Not to mention I got up up charged for something I wanted on it and you didn’t even put it on.
Atmosphere: 3
Food: 1
Service: 5
They had a job offering up I filled it out and gave them a call. They told me that hey was never hiring and hung up on my face
Great food love it
Atmosphere: 5
Food: 5
Service: 5
I ordered my order threw the mobile order and my coffees are horrible. Has barley any caramel in them. I always put extra because of this reason and they are still horrible. I spent $35 today to have nasty coffees and missing a wrap for my child.
Atmosphere: 1
Food: 1
Service: 2
This Dunkin is the best. I walk there a few days a week because I live close. They are always super friendly. They never get my order wrong. I really want to hype everyone up because I go there all times of the day. These negative reviews make me sad because... SMH...
Atmosphere: 5
Food: 5
Service: 5
This place needs to do better. I just pulled out with a medium hot latte that was nothing even close to hot. I'd already taken a sip of it after pulling out and was unable to turn around and go back. Their drive-thru line is frustrating many mornings as well.
Good coffee and good
Atmosphere: 5
Service: 5
Restaurantji Recommends
My grandson saved his money to get 50 munchkins he wanted all glazed chocolate we got a mile away it was full of powder jelly regular glaze and 5 chocolate I went right back they said can't help this kid is 5 you guy's suck how rude are you
Ordered a frozen coffee looked like a cup of mud a waste of almost 5.00
Atmosphere: 1
Food: 1
Service: 1
The manager who works in the morning is absolutely so miserable and rude Everytime you interact with her. We started using another store regularly because of how rude she is, no matter the day, and in a pinch we ran there. She told me to hold on, someone else came on the speaker and asked what I'd like to order, I informed them I had an on the go order for Sara, the girl on the speaker told me to pull up. When I got to the window the manager said "I didn't get your order, I told you to hold on, not pull up " I informed her someone else told me to pull up, it was an on the go order and she is the sole reason we don't go to that Dunkin donuts anymore. She is absolutely miserable and never pleasant or friendly. News flash, lady, if you don't like your job, find a different one.One of their employees informed me one morning that she was going to transfer stores because of how miserable this lady is.Dunkin, you're failing with her as your store manager. She's awful. No customer service whatsoever. 0/10 recommend River St due to this manager.Go the extra mile to main Street or park hill, it's worth the food customer service.
Atmosphere: 1
Service: 1
Horrible service at 5:37 PM February 5 woman was super rude sad like she didn’t wanna sell anything when I asked her what type of donuts she had left cups came out drenched in coffee didn’t fill cups fully to the top complete waste of
Atmosphere: 1
Food: 1
Service: 1
Whoever has been making coffees lately SUCK. I make mobile orders all the time not hard to read a tag and follow Instructions ? happening way too frequently. Ordered a coffee today 2/2/24 @12:05 pm get that kid off coffee station have em do something else ? very
Atmosphere: 1
Food: 1
Service: 2
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