This Dunkin is the best. I walk there a few days a week because I live close. They are always super friendly. They never get my order wrong. I really want to hype everyone up because I go there all times of the day. These negative reviews make me sad because... SMH...
Atmosphere: 5
Food: 5
Service: 5
Jill Woodworth
This place needs to do better. I just pulled out with a medium hot latte that was nothing even close to hot. I'd already taken a sip of it after pulling out and was unable to turn around and go back. Their drive-thru line is frustrating many mornings as well.
Brenda Batchelor
Good coffee and good
Atmosphere: 5
Service: 5
Dale Abbott
My grandson saved his money to get 50 munchkins he wanted all glazed chocolate we got a mile away it was full of powder jelly regular glaze and 5 chocolate I went right back they said can't help this kid is 5 you guy's suck how rude are you
Jennifer Foye
Ordered a frozen coffee looked like a cup of mud a waste of almost 5.00
Atmosphere: 1
Food: 1
Service: 1
Sara Bowler
The manager who works in the morning is absolutely so miserable and rude Everytime you interact with her. We started using another store regularly because of how rude she is, no matter the day, and in a pinch we ran there. She told me to hold on, someone else came on the speaker and asked what I'd like to order, I informed them I had an on the go order for Sara, the girl on the speaker told me to pull up. When I got to the window the manager said "I didn't get your order, I told you to hold on, not pull up " I informed her someone else told me to pull up, it was an on the go order and she is the sole reason we don't go to that Dunkin donuts anymore. She is absolutely miserable and never pleasant or friendly. News flash, lady, if you don't like your job, find a different one.One of their employees informed me one morning that she was going to transfer stores because of how miserable this lady is.Dunkin, you're failing with her as your store manager. She's awful. No customer service whatsoever. 0/10 recommend River St due to this manager.Go the extra mile to main Street or park hill, it's worth the food customer service.
Atmosphere: 1
Service: 1
Kayla Hutchins
Horrible service at 5:37 PM February 5 woman was super rude sad like she didn’t wanna sell anything when I asked her what type of donuts she had left cups came out drenched in coffee didn’t fill cups fully to the top complete waste of
Atmosphere: 1
Food: 1
Service: 1
Karynna Pratt
Whoever has been making coffees lately SUCK. I make mobile orders all the time not hard to read a tag and follow Instructions ? happening way too frequently. Ordered a coffee today 2/2/24 @12:05 pm get that kid off coffee station have em do something else ? very
Atmosphere: 1
Food: 1
Service: 2
Ali Tamart
I’m regular customer in this place , they always make my orders in good way but one girl there she’s so weird with bad attitude I think she’s the manager .
Todd
Good Dunkin drive thru. This is a little small of a store for dine in though.Dietary restrictions: As much as a chain canKid-friendliness: Your kids love sugarWheelchair accessibility: Yes
Multiple issues with orders made incorrectly. Avoid going in the afternoon, indoor area usually full of high schoolers. Convenient spot but has gone downhill last few years.
Food: 2
Service: 2
00 00
The manager was raving about the pumpkin spice! She said it was the best coffee flavor in town hands DOWN. ✋️ She would not take no for an answer and it was so delicious. I guzzled it down with my donuts. Here's to you! The pumpkin spice loving lady! New favorite on the menu!
Atmosphere: 5
Food: 5
Service: 5
Joemely Alcantara
I go to his dunking because is a convenient location for me. But please please!!!! Pay attention to your order. Is always something wrong with the order. Not mention staff giving you attitude after you asked them to fix your order !
Atmosphere: 1
Food: 4
Service: 1
katelyn johnson
This Dunkin donuts is always great they're very fast. All the employees iPad take my order and bring me up our super friendly. Great customer service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns, Bagels
Travis Tenney
They never tost bagels, even when you ask. Nobody want a raw bagel with cream cheese.
This Dunkin is the best. I walk there a few days a week because I live close. They are always super friendly. They never get my order wrong. I really want to hype everyone up because I go there all times of the day. These negative reviews make me sad because... SMH...
Atmosphere: 5
Food: 5
Service: 5
This place needs to do better. I just pulled out with a medium hot latte that was nothing even close to hot. I'd already taken a sip of it after pulling out and was unable to turn around and go back. Their drive-thru line is frustrating many mornings as well.
Good coffee and good
Atmosphere: 5
Service: 5
My grandson saved his money to get 50 munchkins he wanted all glazed chocolate we got a mile away it was full of powder jelly regular glaze and 5 chocolate I went right back they said can't help this kid is 5 you guy's suck how rude are you
Ordered a frozen coffee looked like a cup of mud a waste of almost 5.00
Atmosphere: 1
Food: 1
Service: 1
The manager who works in the morning is absolutely so miserable and rude Everytime you interact with her. We started using another store regularly because of how rude she is, no matter the day, and in a pinch we ran there. She told me to hold on, someone else came on the speaker and asked what I'd like to order, I informed them I had an on the go order for Sara, the girl on the speaker told me to pull up. When I got to the window the manager said "I didn't get your order, I told you to hold on, not pull up " I informed her someone else told me to pull up, it was an on the go order and she is the sole reason we don't go to that Dunkin donuts anymore. She is absolutely miserable and never pleasant or friendly. News flash, lady, if you don't like your job, find a different one.One of their employees informed me one morning that she was going to transfer stores because of how miserable this lady is.Dunkin, you're failing with her as your store manager. She's awful. No customer service whatsoever. 0/10 recommend River St due to this manager.Go the extra mile to main Street or park hill, it's worth the food customer service.
Atmosphere: 1
Service: 1
Horrible service at 5:37 PM February 5 woman was super rude sad like she didn’t wanna sell anything when I asked her what type of donuts she had left cups came out drenched in coffee didn’t fill cups fully to the top complete waste of
Atmosphere: 1
Food: 1
Service: 1
Whoever has been making coffees lately SUCK. I make mobile orders all the time not hard to read a tag and follow Instructions ? happening way too frequently. Ordered a coffee today 2/2/24 @12:05 pm get that kid off coffee station have em do something else ? very
Atmosphere: 1
Food: 1
Service: 2
I’m regular customer in this place , they always make my orders in good way but one girl there she’s so weird with bad attitude I think she’s the manager .
Good Dunkin drive thru. This is a little small of a store for dine in though.Dietary restrictions: As much as a chain canKid-friendliness: Your kids love sugarWheelchair accessibility: Yes
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Multiple issues with orders made incorrectly. Avoid going in the afternoon, indoor area usually full of high schoolers. Convenient spot but has gone downhill last few years.
Food: 2
Service: 2
The manager was raving about the pumpkin spice! She said it was the best coffee flavor in town hands DOWN. ✋️ She would not take no for an answer and it was so delicious. I guzzled it down with my donuts. Here's to you! The pumpkin spice loving lady! New favorite on the menu!
Atmosphere: 5
Food: 5
Service: 5
I go to his dunking because is a convenient location for me. But please please!!!! Pay attention to your order. Is always something wrong with the order. Not mention staff giving you attitude after you asked them to fix your order !
Atmosphere: 1
Food: 4
Service: 1
This Dunkin donuts is always great they're very fast. All the employees iPad take my order and bring me up our super friendly. Great customer service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns, Bagels
They never tost bagels, even when you ask. Nobody want a raw bagel with cream cheese.
Atmosphere: 1
Food: 1
Service: 3