I have yet to receive a correctly made drink from this Dunkin and have tried several times. I have a dairy issue and they keep giving me real milk and charging me for almond milk. Don't waste your time just go to one of the others in town so you don't get sick.
Joe Mercer
After locations recent reopen the service has been awesome coffee on tap now I can get a decaf and it doesn’t taste like coffee that’s been sitting all day the walk up option is super convenient everyone is very nice
Atmosphere: 5
Food: 5
Service: 5
Maxwell Vibes
Every sandwich is a dollar more here than at another franchise
Atmosphere: 1
Food: 2
Service: 1
Lyra Polcaro
Slowest Dunkin in America. Especially recently since it got renovated. They need to hire new people
Atmosphere: 1
Food: 2
Service: 1
Kathy Teed
The bagel was burnt, No cream cheese as ordered . Nice people only
Shamikaa Parekar
The 2 staff were not bothered extremely rude
Atmosphere: 1
Food: 1
Service: 1
Train Wreck
All weirdos in Fitchburg one on main st and got very expensive all the sudden also food isn't great it's all flattened and wet soggy sandwiches Coffey was not bad
Atmosphere: 2
Food: 3
Service: 2
Jillian Caban
I have been coming here about two years and the service has continued to get worse! It doesn’t matter how much in advance you order they make you wait online (drive through and in store for app orders, which defeats the purpose of preordering? They are always out of supplies and often do not even have tops for cups. Today was my last day attempting to order simply because it is near my work. Please get better managers who appropriately order stock and staff the location.
Atmosphere: 2
Food: 5
Service: 2
Crystal Pearl
I have went here twice this week, not impressed. I bought a hot chocolate and they didnt even stir it up i had chunks of the powder in my drink, as well as the other day they charged me 50 cents for water. Do better.
Kara Ducasse
The wait time was extremely long for the drive through and they did not get my order correct.
Sunday October 27th 1130am guest service is horrible too busy conversating about throwing hands and boyfriends while guests r waiting to take an order.
Naveen Manic
Not a good place to dine in or take out Poor service need to treat people good
Atmosphere: 1
Food: 2
Service: 1
Joey Craig
Friendly staff but terrible wait times took 30 minutes to get order after placed.
brandon osborne
Ran out bacon
Drawlthe
If 0 stars were a thing this place deserves it. The employees just talk and talk and talk instead of providing customer service. They never have anything in stock either.
I have yet to receive a correctly made drink from this Dunkin and have tried several times. I have a dairy issue and they keep giving me real milk and charging me for almond milk. Don't waste your time just go to one of the others in town so you don't get sick.
After locations recent reopen the service has been awesome coffee on tap now I can get a decaf and it doesn’t taste like coffee that’s been sitting all day the walk up option is super convenient everyone is very nice
Atmosphere: 5
Food: 5
Service: 5
Every sandwich is a dollar more here than at another franchise
Atmosphere: 1
Food: 2
Service: 1
Slowest Dunkin in America. Especially recently since it got renovated. They need to hire new people
Atmosphere: 1
Food: 2
Service: 1
The bagel was burnt, No cream cheese as ordered
. Nice people only
The 2 staff were not bothered extremely rude
Atmosphere: 1
Food: 1
Service: 1
All weirdos in Fitchburg one on main st and got very expensive all the sudden also food isn't great it's all flattened and wet soggy sandwiches Coffey was not bad
Atmosphere: 2
Food: 3
Service: 2
I have been coming here about two years and the service has continued to get worse! It doesn’t matter how much in advance you order they make you wait online (drive through and in store for app orders, which defeats the purpose of preordering? They are always out of supplies and often do not even have tops for cups. Today was my last day attempting to order simply because it is near my work. Please get better managers who appropriately order stock and staff the location.
Atmosphere: 2
Food: 5
Service: 2
I have went here twice this week, not impressed. I bought a hot chocolate and they didnt even stir it up i had chunks of the powder in my drink, as well as the other day they charged me 50 cents for water. Do better.
The wait time was extremely long for the drive through and they did not get my order correct.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Sunday October 27th 1130am guest service is horrible too busy conversating about throwing hands and boyfriends while guests r waiting to take an order.
Not a good place to dine in or take out
Poor service need to treat people good
Atmosphere: 1
Food: 2
Service: 1
Friendly staff but terrible wait times took 30 minutes to get order after placed.
Ran out bacon
If 0 stars were a thing this place deserves it. The employees just talk and talk and talk instead of providing customer service. They never have anything in stock either.
Atmosphere: 1
Food: 1
Service: 1
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