Dunkin'

129 Whalon St, Fitchburg
(978) 345-0844

Recent Reviews

alfred prince

Never really can compare with the old Dunkins. If anyone has had a Dunkins coffee, donuts or soup from Dunkin Donuts when they were the really best place for a donut ? you know what it was to "run to Dunkins"

Atmosphere: 3

Food: 3

Service: 3

Chanel McKnight

Inside if a gas station so be prepared for that. Otherwise decent dunkin

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Hash Browns, Donuts, Coolatta, Iced Latte

Aida Dzaferadzovic

If I could give a 0 I would. Customer service at this place is terrible.

Atmosphere: 1

Food: 1

Service: 1

JUSTIN JACKSON

Consistent good food and service.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Hash Browns, Bagels, Grilled Cheese

J Graves

I don’t know how but they manage to be both very slow and still get my order wrong. Even when using the app.

Atmosphere: 3

Food: 4

Service: 2

Matty Mind

They always do a great job and they don't skimp on my salted caramel cold foam I don't know what is wrong with all the other stores but when I go somewhere else they give me like a squirt but when I stop by here they actually put in the correct amount where I get to enjoy it for at least 1/4 to half of my coffee.Parking: There is about six spots in front of the building then they have like 10 pumps two spots next to the pump and like three spots out back so sometimes it's difficult to find a spot if trying to go in.Wheelchair accessibility: There is handicap parking in handicap ramps as long as no jerk parks in the side of the handicap spot where their ramps fold out so they can exit the vehicle.

Atmosphere: 5

Food: 5

Service: 5

Nick ORourke

Was disappointed they no longer sell

Atmosphere: 2

Food: 3

Service: 4

Heather De Jesus

Service was good _ quick and

Atmosphere: 3

Food: 5

Service: 5

Jenn

One of the better Dunkin locations. Staff are always friendly and I've never had a problem with my order. Hot, fresh, and made correctly. Only downside is it's right off route 2 so it can get busy in the morning and the drive through line backs up into the gas pumps.

Atmosphere: 4

Food: 4

Service: 5

Brittany A

I'm not sure what it is this week with this particular location, but the drive thru takes over 40 minutes to sit through with two cars in front of you. They never have any of the speciality coffees available seemingly anymore. Guess I have to go back to the River Street location.

Atmosphere: 1

Food: 1

Service: 1

Ian Proctor

The cash register on the front was initially down. I personally didn't mind but I know some people might. Both people behind the counter were friendly and quick with the orders. I ordered an avocado toast, two breakfast tacos with no bacon, and a medium iced matcha latte with oat milk.This particular Dunkin is within a gas station. It's right off the highway. It's easy to get back on as well since the onramp is directly in front of the exit, just as the entrance is directly in front of the offramp. There are two gender neutral bathrooms available. When I went, the one furthest back was not flushing. Otherwise, the bathrooms were very clean.Vegetarian options: Dunkin is good for vegetarian options and there are a small number of vegan options (i.e. avocado toast on the sourdough).

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Donuts

David Morgan

It was so much better before

Atmosphere: 2

Food: 2

Service: 4

SCOTTY VARVILLE

I thought I was there to get coffee not license plates at the registry..

Atmosphere: 3

Food: 3

Service: 3

Anna Otto

Highway sign says they are open 24 hours. They are not.

Viviana Rodriguez

No inside ordering only drive through or through the app. Guess those without a car wanting a coffee can’t get one. Which sucks. I stood there a couple minutes before someone from the gas station told me it’s only drive thru. Very inconvenient for a lot of people. Lucky I am in a car but what about those that are not. On the other hand, Very friendly staff on both sides Dunkin and gas station and great tasting caramel latte. This is directed towards management, their employees seem great. -2 stars just because I couldn’t order inside. Expect a long line at drive thru.

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