I made 4 attempts to set up an appointment to have coffee (k-cups) and water delivered to our office. the first 2 times, I never received a call back after leaving a voicemail. The 3rd phone call, I was told that they had recently had problems with their phone and voicemail system so it was possible that nobody actually got the message. I was speaking to Robin at this point. She set up an appointment to meet me at my office in Peterborough on a Thursday. Thursday rolls around, and I come into work to find that a delivery driver had dropped off a packet with pricing prior to our office opening with a sticky note that says Robin will be in touch. I then made a phone call and was transferred to another manager. This person told me that Robin would not be able to meet me due to a family emergency. So if I had not called after receiving the packet, I would have been left waiting for a meeting that was scheduled without being contacted to reschedule.
Not what they say they are
I made 4 attempts to set up an appointment to have coffee (k-cups) and water delivered to our office. the first 2 times, I never received a call back after leaving a voicemail. The 3rd phone call, I was told that they had recently had problems with their phone and voicemail system so it was possible that nobody actually got the message. I was speaking to Robin at this point. She set up an appointment to meet me at my office in Peterborough on a Thursday. Thursday rolls around, and I come into work to find that a delivery driver had dropped off a packet with pricing prior to our office opening with a sticky note that says Robin will be in touch. I then made a phone call and was transferred to another manager. This person told me that Robin would not be able to meet me due to a family emergency. So if I had not called after receiving the packet, I would have been left waiting for a meeting that was scheduled without being contacted to reschedule.
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