There’s two workers who always close 30 minutes before got the at 9:25 and they had doors closed and denied service when at the door it literally said they closed at 10pm . Every time we go there they’re rude and seem to don’t want to help customers. I love subway but the customer service here is the worse. Sometime I go there and they’re just talking and ignoring the customer, we have had to wait more than 10 minutes to get service when there’s no other customer
Elizabeth Z
Went today and had a great experience with Jack, who says he’s been working for Subway for 10 years. I believe it! He is a sandwich master, and very kind to our preschooler who had never been to a Subway before. Jack knew immediately what sandwich I was talking about when I said that there was one with turkey, ham, and bacon, and the name had changed. Turns out it was called a Subway Melt and is now an All-American Club. Thanks for a delicious meal!
Atmosphere: 5
Food: 5
Service: 5
Yaritza Beltran
Love the services. Excelente costumer services and the best part the staff is super nice.
Atmosphere: 5
Food: 5
Service: 5
Angela Marino
Almost 20 $ for a foot long. Never again .I tried asking and the lady and couldn't tell me. It was just a pepperoni and bread sandwich,cause that's the only thing my daughter likes from subway. ridiculous
Food: 1
Service: 1
Pamela
I was going in there a couple days a week maybe 3:00 sometimes and every time I went in I get the same thing and the price was different all the time! And their service stinks they are so rude especially the woman that's working there now with her husband
Atmosphere: 2
Food: 1
Service: 1
Johanna Gonalez
When are you gonna fix the bathroom for the customers I come here to eat and I used to use the bathroom and the bathrooms are out of order this is been straight for a whole month in here like this
Atmosphere: 1
Food: 1
Service: 1
Danyel Price
I’ve been going to this subway for years, I’ve had no issues with the new ownership until tonight. Went to pick up a curbside order, parked in the designated curbside spot, the employees (one of which I believe is the new owner himself) were giving me dirty looks from inside the store and staring at me, giving me the sense that they wanted me to go inside the store. I waited in my car since, again, I had placed a curbside order, and eventually the sweeping employee stopped sweeping and decided to bring me my order. Didn’t even say a word to me when handing me the sandwich. I asked if I had done something wrong and of course she had nothing to say. Why do you guys offer a service if you don’t want to provide it?? I’ll never go there again, good luck to those who do!!!!
Atmosphere: 1
Food: 3
Service: 1
Carina
Ordered a steak and cheese 6' sub with pickles, banana peppers and mayo. I live 5 min away and the food was ice cold and barely any meat in it. For 9 dollars, this isn't acceptable. The mayo was put on the pickles not even on the bread, very disappointing with this experience.
Southpaw Solution's Pablo
Do this Subway was a well oiled machine that pumped out subs to ensure a reasonable wait time
Atmosphere: 4
Food: 4
Service: 3
South Paw (Ace)
Do this Subway was a well oiled machine that pumped out subs to ensure a reasonable wait time
Since change of ownership of what it looks like this place has been progressively getting worse and worse. Find another one!! Very little food, burnt bread. Asked for buffalo chicken and they said ok but when I told them add the sauce he said all out. So I had to buy a chicken sandwich with nothing on it cus they wouldn’t take it back
Atmosphere: 4
Food: 3
Service: 1
Tejal Patel (Teju patel)
Everything is good
Atmosphere: 5
Food: 5
Service: 5
A
Always accurate, good food.
Vegetarian options: Lots of fresh veggies and sauces to choose from!
Dietary restrictions: Everything is customizable and made in front of you.
Parking: Large plaza with plenty of spaces
Kid-friendliness: Very kid friendly
Wheelchair accessibility: Absolutely accessible, no automatic door button (as far as I've seen) but easy to maneuver a wheelchair or scooter in the large open dining room and the ordering counter is right in front
First time ordering, look at the pictures of the Outlaw. Then look at what they sent. Not to mention it's ice cold. This is Subway Park Hill Plaza in Fitchburg Ma. We won't go back.
Atmosphere: 1
Food: 1
Service: 5
Brooke Richards
I ordered a foot long of the rotisserie style chicken and I haven’t felt good since. I do not know if I am getting food poisoning. But, I haven’t been able to eat normal since I ate the sandwich. The meat looked weird and I stopped eating my sandwich but I ate enough of it where I feel sick to my stomach. I will never order and will never suggest it. I don’t even know if being reimbursed for what I am dealing with is worth it. I am not happy at all, absolutely disgusting. ?
There’s two workers who always close 30 minutes before got the at 9:25 and they had doors closed and denied service when at the door it literally said they closed at 10pm . Every time we go there they’re rude and seem to don’t want to help customers. I love subway but the customer service here is the worse. Sometime I go there and they’re just talking and ignoring the customer, we have had to wait more than 10 minutes to get service when there’s no other customer
Went today and had a great experience with Jack, who says he’s been working for Subway for 10 years. I believe it! He is a sandwich master, and very kind to our preschooler who had never been to a Subway before. Jack knew immediately what sandwich I was talking about when I said that there was one with turkey, ham, and bacon, and the name had changed. Turns out it was called a Subway Melt and is now an All-American Club. Thanks for a delicious meal!
Atmosphere: 5
Food: 5
Service: 5
Love the services. Excelente costumer services and the best part the staff is super nice.
Atmosphere: 5
Food: 5
Service: 5
Almost 20 $ for a foot long. Never again .I tried asking and the lady and couldn't tell me. It was just a pepperoni and bread sandwich,cause that's the only thing my daughter likes from subway. ridiculous
Food: 1
Service: 1
I was going in there a couple days a week maybe 3:00 sometimes and every time I went in I get the same thing and the price was different all the time! And their service stinks they are so rude especially the woman that's working there now with her husband
Atmosphere: 2
Food: 1
Service: 1
When are you gonna fix the bathroom for the customers I come here to eat and I used to use the bathroom and the bathrooms are out of order this is been straight for a whole month in here like this
Atmosphere: 1
Food: 1
Service: 1
I’ve been going to this subway for years, I’ve had no issues with the new ownership until tonight. Went to pick up a curbside order, parked in the designated curbside spot, the employees (one of which I believe is the new owner himself) were giving me dirty looks from inside the store and staring at me, giving me the sense that they wanted me to go inside the store. I waited in my car since, again, I had placed a curbside order, and eventually the sweeping employee stopped sweeping and decided to bring me my order. Didn’t even say a word to me when handing me the sandwich. I asked if I had done something wrong and of course she had nothing to say. Why do you guys offer a service if you don’t want to provide it?? I’ll never go there again, good luck to those who do!!!!
Atmosphere: 1
Food: 3
Service: 1
Ordered a steak and cheese 6' sub with pickles, banana peppers and mayo. I live 5 min away and the food was ice cold and barely any meat in it. For 9 dollars, this isn't acceptable. The mayo was put on the pickles not even on the bread, very disappointing with this experience.
Do this Subway was a well oiled machine that pumped out subs to ensure a reasonable wait time
Atmosphere: 4
Food: 4
Service: 3
Do this Subway was a well oiled machine that pumped out subs to ensure a reasonable wait time
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
Since change of ownership of what it looks like this place has been progressively getting worse and worse. Find another one!! Very little food, burnt bread. Asked for buffalo chicken and they said ok but when I told them add the sauce he said all out. So I had to buy a chicken sandwich with nothing on it cus they wouldn’t take it back
Atmosphere: 4
Food: 3
Service: 1
Everything is good
Atmosphere: 5
Food: 5
Service: 5
Always accurate, good food.
Vegetarian options: Lots of fresh veggies and sauces to choose from!
Dietary restrictions: Everything is customizable and made in front of you.
Parking: Large plaza with plenty of spaces
Kid-friendliness: Very kid friendly
Wheelchair accessibility: Absolutely accessible, no automatic door button (as far as I've seen) but easy to maneuver a wheelchair or scooter in the large open dining room and the ordering counter is right in front
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro, Grilled Chicken Sandwich, Sunchips Harvest Cheddar, Subway Club, Chicken & Bacon Ranch Melt Chopped Salad, Subway Footlong Cookie
First time ordering, look at the pictures of the Outlaw. Then look at what they sent. Not to mention it's ice cold. This is Subway Park Hill Plaza in Fitchburg Ma. We won't go back.
Atmosphere: 1
Food: 1
Service: 5
I ordered a foot long of the rotisserie style chicken and I haven’t felt good since. I do not know if I am getting food poisoning. But, I haven’t been able to eat normal since I ate the sandwich. The meat looked weird and I stopped eating my sandwich but I ate enough of it where I feel sick to my stomach. I will never order and will never suggest it. I don’t even know if being reimbursed for what I am dealing with is worth it. I am not happy at all, absolutely disgusting. ?
Food: 1
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