Bar Louie - Patriot Place

First time at Bar Louie at Patriot Place. Probably the last time as well. Service was so very slow despite an empty restaurant (albeit bar area was decently packed). We had a Saturday night reservation for 8 at 615pm for the NE Revs game. They were able to seat us at 6pm which was great. Although waitress was at our table within minutes of us arriving, food service was the slowest we've experienced in a while. Appetizers arrived roughly 45 mins after we place our order with our drinks. Food came about 30 mins after apps arrived. Food is OK. Limited menu - heavy on burgers. Would recommend any other restaurant in Patriot Place other than Bar Louie.

They don't take reservations on Sundays, it's first come first serve. So we had to wait around until we found one, the rushed to order and eat before the game.

Drinks were really good, the food was not the best. We really wanted to sit on the roof deck. It was closed overall the experience was not what I was hoping for or expecting.

50 minutes to get food after ordering, and it wasn't the crowded. And flies buzzing around!

We were warned upon arrival that the kitchen was running 20-30 minutes behind, that was on top of it taking that long for a server to even bring menus. The place was obviously short staffed, I saw the host working behind the prep line in the kitchen. The place was filthy, from food scraps and paper on the floor to the disgusting restroom. And this is not a place for families with children, my sister's grandson questioned a picture hanging on the wall. When I turned to see it, I was shocked to find the entire wall decorated with large photos of scantily clad woman in provocative poses. The photo that the young boy mentioned was a side view of a naked woman. The food we eventually received was terrible, we were also told that the menu on the table that offered a 3-course special was not being offered. This same special was advertised on the website. A little bait and switch? Definitely never going here again and do not recommend anyone else fall into the filthy trap we did.

They weren't able to honor the reservation. No advanced warning or call to cancel reservation.

The experience was great once we got a waitress. However sitting and getting attention took quite a bit of time. We had reservations for 16 people. It wasn't super busy when we showed up. When we went to the hostess I said we had a reservation and she said pick a seat and then walked away. I was trying to run after her for clearer instructions but she just walked into the kitchen. We went upstairs and got the same support there - “find a spot, we have low tables over there you can put together”. Then after 15 minutes we had to being find our own menus. Another 10 minutes later a waitress finally helped us. We had multiple toddlers with us so was hoping for a quicker experience. Long story short, the reservation means nothing. If you are relying on a reservation I would suggest somewhere else. Too bad because everything else after that was great.

Love going here! Love the bartenders! Home away from home

Great menu and beer selection. Perfect for any day but especially when seeing an event at Gillette. Go early and enjoy.

Went there for a private party and the staff were super helpful and courteous.

Host and waitress were cordial. Getting a seat seemed difficult although it was the middle of the day and about 3/4 of the establishment was empty.

Most of the staff were congregated at the back of the restaurant peeking from a little nook between the kitchen and main dining hall. They seemed to be playing around, gossiping, checking out patrons.

Our table was wiped in front of us by the host, but sadly it was left with a funky malodor from the dirty rag. We requested assistance from our waitress with our smelly table. We were unable to order food; they were “out of fried pickles”. Such a start turned us off from furthering this experience.

Won’t be returning.

Took at least 40 minutes to get 2 drinks, which were supposed to be martinis but were just Minute Maid lemonade. Saw a rat running across the window ledge while we were waiting for our drinks. Doesn’t help that the table moved any time we touched it

Food was fine, American bar type menu. Service was very slow and forgetful. Patriot place is always a fun area so they got that going for them.

This place really needs an overhaul. The floor was sticky, the barstool I sat on had rppied upholstery, and the menu was covered in some combination of sticky substances. On the other hand, my salad was delicious and the service was great. My companion had a burger that looked mouthwatering. But I hope they’ll just give that place a thorough cleaning and some updating.

If you're looking for an overhyped, underwhelming, and overpriced dining experience, Bar Louie at Patriots Place delivers—just not in any of the ways you’d want. This place is an absolute mess from top to bottom.

Let’s start with the food. The patty melt was a disaster—dry, overcooked, and virtually inedible. It’s hard to imagine how one could mess up such a basic item, yet here we are. The truffle fries? Soggy, limp, and utterly flavorless, served with the sad resignation of a kitchen that’s clearly given up. And the chips and salsa were borderline insulting—stale, bland, and clearly left over from a better day (or week).

As if that weren’t enough, they managed to screw up a simple margarita. Twice. If you can’t get that right at a bar-themed restaurant, you’ve lost the plot. The drinks were poorly mixed and watered down, offering nothing in terms of flavor or balance.

To add insult to injury, the prices are laughably high for the garbage that’s being served. You’re paying full-service prices for fast-food quality at best. Bar Louie isn’t just bad—it’s the kind of bad that makes you question who thought this concept was good enough to replicate across the country.

Avoid this place at all costs. There are far better food and drink options literally steps away. Bar Louie at Patriots Place is a complete and utter waste of time and money.