Acapulcos Mexican Family Restaurant & Cantina

371 Union St, Franklin
(508) 520-0696

Recent Reviews

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J C

We had a great meal with pleasant servers

Denita Murphy

Love this place

Atmosphere: 5

Food: 5

Service: 5

Andrew Gavin

We love it! And the kids love the tacos with beans and rice! Always a great experience!

Atmosphere: 5

Food: 5

Service: 5

Melanie D. Miranda

Food was amazing! Location was great, our waitress was competent but without a personality. Would definitely recommend.

Atmosphere: 5

Food: 5

Service: 4

Nick Ferrio

It makes me sad to write this. I've been a huge fan of this restaurant and have been coming here for about 5 years now. I've always had amazing experiences and had previously left a five-star review. However, today was so horrible I felt compelled to leave a new review and to probably never return.

I got the oceano burrito. It's my favorite thing on the menu and I get it every single time I come in. I'm still not entirely sure what I was served today. The burrito which has increased in price by 25% since I was just there a few months ago is supposed to have fish, scallops and shrimp. My burrito was filled solely with this weird brown meat that looked like shredded chicken but tasted like expired overly salted canned tuna. I ate one bite and definitely paid for it with an hours long stomach ache. I called the waiter over and was polelitely like hey something's off here and this is not what I ordered. They preceded to argue with me that the clearly wrong and most likely expired burrito was the right burrito and claimed that if they remade it, it would be the same thing. Finally, I just sent it back and decided to not order anything else. My friend who is also a long time customer decided to eat her meal but ultimately regretted it. She ended up with undercooked, mushy chimichangas that had barely any meat in them. She made it less than 1/4 the way through before just giving up and dismissing it as disgusting. She also echoed my opinion that the meat definitely tasted off. They also served us stale tortilla chips and didn't bring us even one drink refill even though they charge a whopping $5 for a soft drink.

I don't know if this was a weird fluke. I don't know if it's new recipes or new kitchen staff. I don't know if it's a case of a rude waiter not wanting to fix mistakes. All I know is I won't be returning anytime soon for a rancid mystery meat burrito.

Atmosphere: 4

Food: 1

Service: 1

John Dudley

Great experience with the family. Quick, friendly service and reasonable prices.

Atmosphere: 5

Food: 5

Service: 5

Julia Perry Pavao

We love this location! They are always so accommodating and friendly! We just celebrated our son's birthday and it was wonderful. The food is always hot and delicious. The margaritas are the best.

Atmosphere: 5

Food: 5

Service: 5

Rav_09

Some Entrees were ok, some just a bit too oily and salty. Salsa was all liquidy. Cleanliness was sub par.

Atmosphere: 2

Food: 2

Service: 2

Cristiany Ramos

I love it!

Atmosphere: 5

Food: 5

Service: 5

J B

It was like pulling teeth to get more water and more napkins. Music was way too loud. Food was good.

Atmosphere: 3

Food: 5

Service: 3

Kaity Kutzer

I ordered food to go and it tasted great but then found 2 light colored hairs in it... I have very dark brown hair so I KNOW it was not mine. I obviously stopped eating.. do better.

Eric Scansen

Excellent food and very good service.

Atmosphere: 5

Food: 5

Service: 5

william merriweather

Awesome food

Atmosphere: 5

Food: 5

Service: 5

Paul Leavens

Fast, friendly, tasty. Food was very hot, unlike the takeout, according to other reviews

Atmosphere: 5

Food: 5

Service: 5

Steven Fazzone

I was tired after a long day at work and looked tiredh

Atmosphere: 4

Food: 1

Service: 1

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Acapulcos Mexican Family Restaurant & Cantina

371 Union St, Franklin, MA 02038
(508) 520-0696