I would like to give a shout out to Zack and the only 2 other employees working today at 7p.m.It was a long wait and admittedly, I was getting frustrated. I saw a kid walk an order out to a parked car, I waited in line, I waited, and waited. After finally ordering I pulled up to the window. I saw 1 single person (zack) with his headset on, waiting on the people inside, this was the same person I saw bringing out an order to the car. When he came to the window I asked "are you the only one running this place?" He said "yeah, me and 2 others in the kitchen. That's why the wait was so long" I said "How is this even possible?" He replied "it's OK until someone gets mad and yells at me"At that moment I took a step back and realized how much those 3 people were trying to do to please everyone, and with what they had, they were doing amazing. I simply asked for crown and told him they were doing a great job. This kid had more multitasking skills then I've ever had. It made me think that my wait was nothing compared to the pressure these 3 people had on them for hrs. BK give them more money for stepping up
Atmosphere: 2
Food: 4
Service: 4
Matt Hedges
I simply have to say, the service at this Burger King is terrific.
Atmosphere: 5
Food: 5
Service: 5
Nandita Banerjee
Love the vibes over there. It’s amazing how kids and leaders are working hard to make every single customer happy.
Chris
Our order was wrong the past two times I visited, and just today they waited at least 5 minutes between cars for taking orders. The two cars in front of me both had to "pull around" for their food. I'd rather go down the street and deal with Wendy's "surge pricing" than sit in the drive thru and wait for 20+ minutes. This location used to be better.
Atmosphere: 3
Food: 3
Service: 1
Paul Priesing
The fact that you are charging 25,000% over cost for a soda tells me that you all are ripping people off. You can get a burger for two dollars but a medium soda is almost 5? Something is really wrong with whoever is setting the pricing.
Zach Rinaldi
Manager doesn't even know how to use mobile app code.
Service: 1
Trevor Fahey
The People are kinder than any other Franklin Fast food place but why is the Drive through the slowest thing in the world. Lost a quarter tank of Gas !!!
Atmosphere: 5
Food: 5
Service: 3
shawn zielinski
I recently had the pleasure of interacting with Dylan, a remarkable 15-year-old who provided stellar customer service. His kindness, efficiency, and dedication ensured that I got everything I needed with a smile. Dylan's professionalism and helpful demeanor surpassed my expectations, making the experience truly enjoyable!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Nuggets
Jonny Reynolds
I recently had the pleasure of experiencing unparalleled customer service at Burger King, thanks to the exceptional employee, Dylan! From the moment I walked in, Dylan's infectious enthusiasm and radiant smile created an atmosphere of pure joy.Dylan's dedication to ensuring the utmost customer satisfaction was evident as he flawlessly took my order, showcasing an impressive knowledge of the menu that left me feeling confident in my choices. His attention to detail was truly remarkable, as he effortlessly customized my meal to perfection.But it doesn't stop there – Dylan's efficiency and speed in preparing my order were nothing short of awe-inspiring. I received my delicious, piping-hot meal faster than I could blink! It was evident that Dylan's culinary prowess extended beyond the kitchen, turning my visit into a delightful experience that exceeded all expectations.Not only did Dylan masterfully handle my order, but he also managed to create a warm and welcoming ambiance throughout the restaurant. His ability to multitask with a smile on his face showcased an unparalleled work ethic that undoubtedly sets him apart.In conclusion, my encounter with Dylan at Burger King was nothing short of extraordinary. His unwavering commitment to customer satisfaction, combined with his exceptional skills, elevated my dining experience to new heights. If there were a medal for outstanding service, Dylan would undoubtedly be the gold medalist. Bravo, Dylan – you've set a new standard for fast-food excellence!Kid-friendliness: They loved my little kid i ate with !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Nuggets, Whopper, Double Whopper
Lisa Mahoney
Service was amazing brought my family here food was so good. Bathrooms were so clean. Employees were so
Amidst the bustling tapestry of culinary indulgences, Burger King stands as a beacon of delight. Their offerings, a testament to culinary finesse, weave a narrative of gustatory pleasure. Each bite is a harmonious amalgamation of flavors, meticulously crafted to cater to both the discerning and the fervent seeker of culinary bliss. Burger King's splendid ambiance and commitment to excellence ensure an experience that transcends mere dining; it's a symphony of taste and satisfaction, worthy of the most refined palates.
Atmosphere: 5
Food: 5
Service: 5
Christine Morrissey
Wow - I don't usually rate fast food chains but I feel like lately when I go to Burger King - any location - the service has been awful. Well that changed going to this location today. Dylan was so kind and professional and made our experience great. It was very refreshing to have a good experience at a Burger King again. Thanks Dylan! It said he was the all star of the month and I can see why! :)
Atmosphere: 5
Food: 5
Service: 5
Makaylah Oliveira
The manager Michelle was yelling at a staff member. She said some awful things. I was with my kids and I was just trying to get out of there as soon as I could. Before she was yelling when she took my order she kept talking over me and trying to interrupt me. After she took my order she shoved the receipt in my face. It was horrific.
Atmosphere: 1
Food: 1
Service: 1
Christine M.
Wow - I don't usually rate fast food chains but I feel like lately when I go to Burger King - any location - the service has been awful. Well that changed going to this location today. Dylan was so kind and professional and made our experience great. It was very refreshing to have a good experience at a Burger King again. Thanks Dylan! It said he was the all star of the month and I can see why! :)
I would like to give a shout out to Zack and the only 2 other employees working today at 7p.m.It was a long wait and admittedly, I was getting frustrated. I saw a kid walk an order out to a parked car, I waited in line, I waited, and waited. After finally ordering I pulled up to the window. I saw 1 single person (zack) with his headset on, waiting on the people inside, this was the same person I saw bringing out an order to the car. When he came to the window I asked "are you the only one running this place?" He said "yeah, me and 2 others in the kitchen. That's why the wait was so long" I said "How is this even possible?" He replied "it's OK until someone gets mad and yells at me"At that moment I took a step back and realized how much those 3 people were trying to do to please everyone, and with what they had, they were doing amazing. I simply asked for crown and told him they were doing a great job. This kid had more multitasking skills then I've ever had. It made me think that my wait was nothing compared to the pressure these 3 people had on them for hrs. BK give them more money for stepping up
Atmosphere: 2
Food: 4
Service: 4
I simply have to say, the service at this Burger King is terrific.
Atmosphere: 5
Food: 5
Service: 5
Love the vibes over there. It’s amazing how kids and leaders are working hard to make every single customer happy.
Our order was wrong the past two times I visited, and just today they waited at least 5 minutes between cars for taking orders. The two cars in front of me both had to "pull around" for their food. I'd rather go down the street and deal with Wendy's "surge pricing" than sit in the drive thru and wait for 20+ minutes. This location used to be better.
Atmosphere: 3
Food: 3
Service: 1
The fact that you are charging 25,000% over cost for a soda tells me that you all are ripping people off. You can get a burger for two dollars but a medium soda is almost 5? Something is really wrong with whoever is setting the pricing.
Manager doesn't even know how to use mobile app code.
Service: 1
The People are kinder than any other Franklin Fast food place but why is the Drive through the slowest thing in the world. Lost a quarter tank of Gas !!!
Atmosphere: 5
Food: 5
Service: 3
I recently had the pleasure of interacting with Dylan, a remarkable 15-year-old who provided stellar customer service. His kindness, efficiency, and dedication ensured that I got everything I needed with a smile. Dylan's professionalism and helpful demeanor surpassed my expectations, making the experience truly enjoyable!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Nuggets
I recently had the pleasure of experiencing unparalleled customer service at Burger King, thanks to the exceptional employee, Dylan! From the moment I walked in, Dylan's infectious enthusiasm and radiant smile created an atmosphere of pure joy.Dylan's dedication to ensuring the utmost customer satisfaction was evident as he flawlessly took my order, showcasing an impressive knowledge of the menu that left me feeling confident in my choices. His attention to detail was truly remarkable, as he effortlessly customized my meal to perfection.But it doesn't stop there – Dylan's efficiency and speed in preparing my order were nothing short of awe-inspiring. I received my delicious, piping-hot meal faster than I could blink! It was evident that Dylan's culinary prowess extended beyond the kitchen, turning my visit into a delightful experience that exceeded all expectations.Not only did Dylan masterfully handle my order, but he also managed to create a warm and welcoming ambiance throughout the restaurant. His ability to multitask with a smile on his face showcased an unparalleled work ethic that undoubtedly sets him apart.In conclusion, my encounter with Dylan at Burger King was nothing short of extraordinary. His unwavering commitment to customer satisfaction, combined with his exceptional skills, elevated my dining experience to new heights. If there were a medal for outstanding service, Dylan would undoubtedly be the gold medalist. Bravo, Dylan – you've set a new standard for fast-food excellence!Kid-friendliness: They loved my little kid i ate with !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Nuggets, Whopper, Double Whopper
Service was amazing brought my family here food was so good. Bathrooms were so clean. Employees were so
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Whopper, Double Whopper
Restaurantji Recommends
Amidst the bustling tapestry of culinary indulgences, Burger King stands as a beacon of delight. Their offerings, a testament to culinary finesse, weave a narrative of gustatory pleasure. Each bite is a harmonious amalgamation of flavors, meticulously crafted to cater to both the discerning and the fervent seeker of culinary bliss. Burger King's splendid ambiance and commitment to excellence ensure an experience that transcends mere dining; it's a symphony of taste and satisfaction, worthy of the most refined palates.
Atmosphere: 5
Food: 5
Service: 5
Wow - I don't usually rate fast food chains but I feel like lately when I go to Burger King - any location - the service has been awful. Well that changed going to this location today. Dylan was so kind and professional and made our experience great. It was very refreshing to have a good experience at a Burger King again. Thanks Dylan! It said he was the all star of the month and I can see why! :)
Atmosphere: 5
Food: 5
Service: 5
The manager Michelle was yelling at a staff member. She said some awful things. I was with my kids and I was just trying to get out of there as soon as I could. Before she was yelling when she took my order she kept talking over me and trying to interrupt me. After she took my order she shoved the receipt in my face. It was horrific.
Atmosphere: 1
Food: 1
Service: 1
Wow - I don't usually rate fast food chains but I feel like lately when I go to Burger King - any location - the service has been awful. Well that changed going to this location today. Dylan was so kind and professional and made our experience great. It was very refreshing to have a good experience at a Burger King again. Thanks Dylan! It said he was the all star of the month and I can see why! :)
Great staff and managers, quick
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fries, Mozzarella Sticks, Cheeseburger