Domino's Pizza
209 E Central St, Franklin
(508) 520-0600
Recent Reviews
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Just like any other struggling business in the US, discounts is the way to bring back customers to increase revenue and survive in days to come! Advertise a promo like the $6.99, it doesn't mean that you sell dough and sauce with Letterly NO toppings...... That is called Scamming
Atmosphere: 1
Food: 1
Service: 1
After placing an online order for pickup, with an estimated 11-16 minutes for completion, I arrived after roughly 30 minutes to find my food had not yet been started. Not only that, the teammate told me it would be another 30-45 minutes. I asked how this could be and why I could not have been called and I was told ‘if I have to call all customers when their orders are late then more orders will be late.’ So, I guess the solution to this team member is to not care about customer service. I was also told it wasn’t his fault a 40 pizza order came in ahead of me, but somehow this became my problem and I was not able to deliver the dinner I was responsible for to my family.
The only solution from the team member was to cancel my order. I would have appreciated even an offer to remedy the situation by immediately starting my order, which would have taken less than 8 minutes to make. I would have waited that long, but a ‘maybe 30-45 minutes’ was not possible.
It is sad to see such a lack of care for the customer. Perhaps the online order system needs to be addressed also, as this is now the second Dominos location I have had this issue in the last month!
Service: 1
Recommended dishes: Custom Medium 2-Topping 12 Pizza
Pizza is good here and the service is always fast and friendly. Deliveries are also always on time and correct.
Atmosphere: 4
Food: 5
Service: 5
Easy in and out pick up. Consistent quality and pricing. Great deals sometimes.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Custom Medium 2-Topping 12 Pizza
Really nice people every time I go there and the food is consistently great. I pass 2 other dominoes to go here and it’s always worth it
Atmosphere: 5
Food: 5
Service: 5
I would order on regular basis but it got to point where my order was being delivered last even though my order was suppose to be delivered before other ones and so received it soggy and cold... Update order arrived all weight of boxes on pizza and collapsed the top of box into pizza toppings causing them to stick top lip... This why I don't order any more because careless handling of product that people spend hard earned money on when I could drive got myself in 4 mins...
Atmosphere: 1
Food: 1
Service: 1
Good for them
Atmosphere: 5
Food: 5
Service: 5
Messed up my order AGAIN! Ordered a large specialty pizza, that comes with pepperoni and sausage, also added paid add-ons, they only added the add ons, no meat !!! I’d understand if 1-2 ingredients are missing if it’s busy or rush hour orders, but this wasn’t the case, just plain carelessness in making the pizza.
Their sandwich is simply delicious. I bought it on 11/16, the person who served me seemed very professional. My experience was great.
Atmosphere: 5
Food: 5
Service: 5
I ordered online for the first time ever. I have not had Dominos in years. I was extremely happy with the food, the delivery! I highly recommend the thin crust! so YUMMY! The loaded tots are to die for!
Thank you Dominos!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Usually a 9/10. Sometimes a hit a miss but truthfully the best chain pizza place in the area. Usually follows online orders to a T. As long as they double check they have everything it’s a 10/10. Shoutout to the workers because this is a very busy store. Thank you all!!! My latest pizza ?? thin crust extra pineapple extra bacon extra jalapeño!
Atmosphere: 4
Food: 4
Service: 4
grate pizza and staff are fast
pretty much all you can ask for in a pizza chain like dominos
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Ranch Pizza, Pepperoni Pizza, Deluxe Pizza, Chicken Wings, Tater Tots, Buffalo Chicken Pizza
Congratulations to all attendants for their professionalism
Atmosphere: 5
Food: 5
Service: 5
After trying order online multiple times and it getting kicked back I tried to call. It never rang and just said call failed multiple times I figured it may be my service so I tried again later and still call failed. So I decided to go to the store and I walk in and explain the app wouldn’t let me order and the lady stares at me blankly so I say I need to order and her English is so poor it took another 5 minutes to order and the only other employee didn’t speak English. What a pain.
Service: 1
Congratulations to all attendants for their professionalism
Atmosphere: 5
Food: 5
Service: 5
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