Dunkin'

Silver Maple Common, 490 King St, Franklin
(508) 528-5083

Recent Reviews

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Jim McSherry

Great!

Atmosphere: 4

Food: 4

Service: 4

Oliver Yang

Ordered a large matcha latte with no ice and got a cup that is less than half full. Very disappointing

Atmosphere: 5

Food: 1

Service: 1

Megan

Unbelievably rude and unpleasant elderly woman with short gray hair working the window this morning 12/12. Definitely won’t be returning to this location in hopes of never having to encounter her again. Piss poor attitude, lighten up.

Atmosphere: 1

Service: 1

Michael Derosier

Friendly workers here!

Atmosphere: 5

Food: 5

Service: 5

Aaron Kane

Just watched a manager scream at an employee and the employee walked out. Felt very awkward in lobby so I left and got food else where.

Atmosphere: 1

Food: 1

Service: 1

Becka Webber

We often stop at this Dunkin if we are on our way somewhere because it's the closest to the highway. But it is always so busy! Maybe that is why their quality control is such an issue? But we have never left this location happy with our order. Last time, we ordered food and after 20 minutes, I finally approached them to find out what happened. They made it then and it took a few minutes. I really should have checked it but, of course, I didn't because we were running late. Missing bacon on a "bacon, egg, and cheese". Today, I ordered a large cold brew with cold foam (picture).... Glad to see they we so kind to splash some cold foam on the top. I get it, it's a fast food restaurant. But you are still paying for a product, so I don't think asking for a product to be made correctly is really much to ask.

Food: 3

Service: 2

Geino Scaringello

took way too long to get my food and then I finally get it and the inside of my food is literally frozen.

Food: 1

Service: 1

Nicholas Zybko

Just a typical Massachusetts Dunkin’. Nothing different from any other Dunkin’.

Atmosphere: 4

Food: 3

Service: 4

TamEva Uch

I had an on going issue with DDs. I went to corporate and I got the typical go, you know what, letter in return. So, I know Mass runs on DD, but I'm walking away. Never will I give them my money again.

Atmosphere: 1

Food: 1

Service: 1

Sean Mccann

I’ll start by saying, past 2 times I go here I’m shorted 1 dollar when receiving my change. It happen 2 times in 1 week so leads me to believe they do this all the time. Today was cherry on top, I ordered my son breakfast before school which included an order of snack bacon. It was pretty close to raw, to point nobody in car wanted to touch it. I understand you may get busy but food safety should always be top priority!! Another Dunkin on the “Do Not Visit” list.

Food: 1

Service: 1

adam jalbert

Me and my girlfriend go to this dunkin every single morning before we head to work. They make our coffee perfect every single time but the staff is what makes this place. We are greeted every time with a smile and a welcoming "good morning guys" from almost every staff member. You guys rock and I really just wanted to say thank you. Everyone has struggles and battles in life and on my hard mornings you guys always brighten my day.

Kelly Angelo

Went through drive thru a bit disorganized I ordered Iced Coffee they tried to give tea & a donut.

Atmosphere: 4

Food: 4

Service: 4

Scott Staunton

Best Dunkin.

Atmosphere: 5

Food: 5

Service: 5

JMulvy

Dunkin had really stepped up their game in recent years. Obviously their food and drinks have a great reputation but recently I have noticed their service in general has also been improved. They are warm and friendly and willing to go an extra step or two to ensure your experience is a pleasant one.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese

Moses “Moz” Garza

Ice ☕️ ?

Atmosphere: 5

Food: 5

Service: 5

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