Dunkin'

541 W Central St, Franklin
(508) 528-9906

Recent Reviews

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Beth King

Ordered my drink through drive through, was never acknowledged,not even looked at when my card was taken,never looked at while getting card back, not even when being handed my drink, or straw, worst customer service ever.

Food: 4

Service: 1

Keerthi Gudluru

Poor customer service and can’t take orders correctly. Rude to customers.

Atmosphere: 1

Food: 1

Service: 1

Matthew LiDonni

Multiple times I've gotten the wrong order here. Always slow. Something's always wrong with the order or the food is prepared poorly. I'm not going back until I see a change in management.

Atmosphere: 1

Food: 1

Service: 1

Maryann Starace

So busy long lines. We left the wait was way too long. I only went once it could have been an usual day ???

Jonathan Servello

Ordered a caramel macchiato. Got a large iced regular with skim milk and sweet n low.

Atmosphere: 1

Food: 1

Service: 1

J

Take the time to go to another dunkin' if you actually want what you ordered. After 12:00. Forget it. They won't have any type of bread. Couple weeks back they were completely out of egg, how are you Dunkin and be out of egg? I love the morning crew better than the afternoon crew. When I was getting my coffee at 6:00 a.m. My coffee was never made wrong. But later on in the day the quality goes downhill. When they do have everything in the afternoon it tastes good.

Karen Murphy

Usual coffee sandwiches,do it's and some dessert type fair.
Good for quick foods. Clean bathroom.

Atmosphere: 4

Food: 5

Service: 5

eri ferrari

very fast and good

Atmosphere: 5

Food: 5

Service: 5

Martin Bellanco

Good coffee

Atmosphere: 4

Food: 4

Service: 4

Kristen

Extremely rude, closes at 7 yet ovens are off before 630 and can’t order food. Ask why can’t order food if they don’t close until 7, and was told because I said so among some other choice words.

Atmosphere: 1

Food: 1

Service: 1

Lynn Cook

My Sunday splurge coffee and a sandwich donit for the pooch

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Sausage Egg and Cheese

Dustin H (ChillaxyV2)

The worst customer service and the slowest I’ve ever been too!

Maureen Dolan

Workers were very nice. Bathroom was clean. My iced mocha latte was perfect. Prices are too much at all DD.

Atmosphere: 3

Food: 3

Service: 5

Ryan Lavorgna

Have tried to go here 3 times in the last 2 months to get a donut. Not a dozen, not 5, 1 donut and they are completely out of donuts.11am on a saturday - don’t even bother.

Kid-friendliness: No donuts = angry and disappointed kids.

Atmosphere: 1

Food: 1

Service: 1

Francisco Delgado

Very good pleasant ambience

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