After years of being my favorite pizza and ice cream place, I am sad to say it looks it’s over. Despite having all the same signage, this is not the same business. I’m only giving two stars because it used to be so great before the new owners took over. Since then the ice cream machine broke and they are reselling cheap ice cream at extremely high prices. One of the staff told me they don’t think it will ever be fixed. They are lying to their customers about having “all natural” and “organic” ingredients and charging a premium for it. Super sad and a shame to the old owners. Also maybe illegal..? I wish someone with a real passion for this business had taken it over but Franklin will have to just accept the loss of its best ice cream and pizza place.
drew mather
i ordered a frappe and it had the consistency of water, pretty disappointed
kappy26
What a great find. Our friends took us out for delicious homemade ice cream. Do go if in the neighborhood of Franklin Ma
Katie Foley
I love local ice cream shops. Fresh vibrant flavored ice cream is wonderful. Spruce Pond did NOT hit the mark. The flavors were bland. Ice cream was gritty. And WAY too expensive (4 small cups of ice cream cost over $30!!). Not worth it.
Jennifer O'Connor
Not worth the money, at least until they figure out curbside pickup. We go here whenever my son is craving pizza because they are wonderful with allergies! We have 1 person allergic to cow's milk and they have a goat cheese pizza. Unfortunately they got the order wrong and the one my son wanted wasn't there. That happens but the really frustrating thing is that once your pizza is ready you have to stand in the (very slow) line of everyone ordering ice creams. There should be a separate line for order pickup. I was 3rd in line and waited 17 minutes to pick up an already paid for order. It seems a very simple fix. Please let us know when you've adjusted the pick up practice!
Ashleigh B
If i could give no stars then i would. Horrible icecream waste of money. Ordered strawberry sorbet and its plain. No flavor and waste of my money. Also i asked for a kiddie size and end of being charged for a small. When all i wanted was icecream on this beautiful dayGo somewhere else dont waste your money here !!
Sarah Garofalo
I love this ice cream! My family loves coming here and choosing from their many flavors !!
Debbi Dauphinee
Not worth $38,for a pizza, my bad though. No one pays $38 for a pizza!
Michael Picfhvcgfcjnnbkjjkjj1cinin
Avery good place to eat realy good it organic ya finly . but i hv gone thr many times still do but thy need to change some of the food item's. Its ben sam sandwiches are the same . so i feel thy need a little different thing .
Great hometown creamery that also makes great wood fired pizza.
Mark Agostini
Some employees here are exceedingly rude to customers. I accidentally parked in the wrong place when there was NOBODY around or waiting for me to move and my partner was berated for this. I was more than happy to move the vehicle but the way we were asked was completely out of line. Great pizza, poor service. Not recommended.
Rebecca R.
I have worked in many customer service jobs personally and am generally super forgiving about any issues I encounter, but when servers are just rude to me out of the gate I can't deal. Assume customers are reasonable and will understand your store policies before you show aggression toward them. I've never treated even the worst customers the way I was treated today for such a trivial reason, lol.
Ivonne Boulay
It's normally good but this time my ice cream had that little taste of freezer. Still eating! Staff is always great and friendly.
Rebekah King
Wish I could say the salad was good but 9$ for a bowl of lettuce and stale tasteless croutons was not worth it! Pizza is tasteless.... not impressed
After years of being my favorite pizza and ice cream place, I am sad to say it looks it’s over. Despite having all the same signage, this is not the same business. I’m only giving two stars because it used to be so great before the new owners took over. Since then the ice cream machine broke and they are reselling cheap ice cream at extremely high prices. One of the staff told me they don’t think it will ever be fixed. They are lying to their customers about having “all natural” and “organic” ingredients and charging a premium for it. Super sad and a shame to the old owners. Also maybe illegal..? I wish someone with a real passion for this business had taken it over but Franklin will have to just accept the loss of its best ice cream and pizza place.
i ordered a frappe and it had the consistency of water, pretty disappointed
What a great find. Our friends took us out for delicious homemade ice cream. Do go if in the neighborhood of Franklin Ma
I love local ice cream shops. Fresh vibrant flavored ice cream is wonderful. Spruce Pond did NOT hit the mark. The flavors were bland. Ice cream was gritty. And WAY too expensive (4 small cups of ice cream cost over $30!!). Not worth it.
Not worth the money, at least until they figure out curbside pickup. We go here whenever my son is craving pizza because they are wonderful with allergies! We have 1 person allergic to cow's milk and they have a goat cheese pizza. Unfortunately they got the order wrong and the one my son wanted wasn't there. That happens but the really frustrating thing is that once your pizza is ready you have to stand in the (very slow) line of everyone ordering ice creams. There should be a separate line for order pickup. I was 3rd in line and waited 17 minutes to pick up an already paid for order. It seems a very simple fix. Please let us know when you've adjusted the pick up practice!
If i could give no stars then i would. Horrible icecream waste of money. Ordered strawberry sorbet and its plain. No flavor and waste of my money. Also i asked for a kiddie size and end of being charged for a small. When all i wanted was icecream on this beautiful dayGo somewhere else dont waste your money here !!
I love this ice cream! My family loves coming here and choosing from their many flavors !!
Not worth $38,for a pizza, my bad though. No one pays $38 for a pizza!
Avery good place to eat realy good it organic ya finly . but i hv gone thr many times still do but thy need to change some of the food item's. Its ben sam sandwiches are the same . so i feel thy need a little different thing .
Pizza is amazing and service is even better.
Restaurantji Recommends
Great hometown creamery that also makes great wood fired pizza.
Some employees here are exceedingly rude to customers. I accidentally parked in the wrong place when there was NOBODY around or waiting for me to move and my partner was berated for this. I was more than happy to move the vehicle but the way we were asked was completely out of line. Great pizza, poor service. Not recommended.
I have worked in many customer service jobs personally and am generally super forgiving about any issues I encounter, but when servers are just rude to me out of the gate I can't deal. Assume customers are reasonable and will understand your store policies before you show aggression toward them. I've never treated even the worst customers the way I was treated today for such a trivial reason, lol.
It's normally good but this time my ice cream had that little taste of freezer. Still eating! Staff is always great and friendly.
Wish I could say the salad was good but 9$ for a bowl of lettuce and stale tasteless croutons was not worth it! Pizza is tasteless.... not impressed
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