Starbucks

648 Old West Central St, Franklin
(774) 277-5543

Recent Reviews

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Janet Stumm

Such a welcoming atmosphere and staff! Despite being wicked busy, the speed of service is amazing and the baristas make sure to recognize customers as they come in.

Will definitely come again!

Atmosphere: 5

Service: 5

jo leao

Very slow service

Atmosphere: 1

Food: 5

Service: 1

Mollie Lajoie

Plan on waiting easily 15-45 minutes for your order at any given time. I waited 45 minutes for my mobile order today and finally after getting it, it was made incorrectly. I’m not one to make a review over a coffee but for an $8 coffee missing half the things you’re upcharged for is insane.

Atmosphere: 3

Food: 3

Service: 1

Hope Caliri

take a step back and see how busy this starbucks is and you’ll realize they need more than five stars. sure you might have to wait a few minutes but i’ve never seen such great teamwork and communication. i felt like i even knew everything that was going on and everyone was super nice!

Atmosphere: 5

Food: 5

Service: 5

Travis Wildes

This place is always busy and the parking lot can get a little tight. The service is always good and my order is always right.

Atmosphere: 5

Food: 5

Service: 5

Callie Verhaegen

I had a great experience with the employee Chad today. He was helpful and attentive and really went out of his way to make sure we got everything correct.

Atmosphere: 5

Food: 5

Service: 5

Philip Greene

Slowest Starbucks ever. Routinely takes over 15 mins for a regular cup of coffee. The drive in ruins the entire experience.

Atmosphere: 3

Service: 1

Leslie Wong

It’s so sad to see most hospitality businesses lose their spark, but not this Starbucks! I haven’t experienced this level of customer service since before Covid. This review is SPECIFICALLY for Mikey at the drive through! Made me smile and brightened my day :)

Atmosphere: 5

Food: 5

Service: 5

Kelsey Meade-Ochs

Not many Starbucks excel in Food , Service , and Atmosphere. This one does . Consistently. Not to mention Mikey working Drive Thru is the perfect way to start your day.

Atmosphere: 5

Food: 5

Service: 5

Teddicus Boozicus

Very fast service! Very polite employees! 10/10 would visit again.

Atmosphere: 5

Food: 5

Service: 5

Deb Clif

Amazing Starbucks! We were in the area on a trip and my daughter wanted Starbucks. The people working there knew the regulars as they walked in the door. They were very friendly and super fun to listen to as they worked. No issues but great visit

Atmosphere: 5

Food: 5

Service: 5

Dina Aimable

They make the best matcha.

Atmosphere: 5

Food: 5

Service: 5

Courtney Clark

Please do a parking lot sweep. 🧹 The littering is so bad from Dave’s Chicken!

Patrick Carnes

Oh sooooo darn tootin good

Lorri Dudley

It's been a while since we've been to friendly Starbucks, but Riley and the entire staff was extremely courteous, upbeat, and fast. A most enjoyable experience. Thank you!

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