Don't go here- they have ai take your order now, and it immediately upcharged me without telling me it was an upcharge. Every other burger place in Franklin is better- I recommend any of them over here. Especially cause they'll give you the price they tell you they'll give you!
Atmosphere: 3
Food: 3
Service: 1
Jessi Conley
It's average and what you would expect as far as food and atmosphere. The service, however, is not great, and 2 out of 3 times that I have been here, they forgot stuff in the bag.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Homestyle French Toast Sticks 6 PC Combo, 10 PC Chicken Nugget Combo, Cheese Fries
Ben Dewhirst
Unusual setup due to the size and shape of the lot. Refreshingly excellent service. Everything seemed as fresh as fast food can get.
Just be aware, the booths are small.
Atmosphere: 3
Food: 4
Service: 5
Matt Kelly
Consistently frustrating experiences at this Wendy’s location. Missing items in an order, especially without an apology or helpful customer service, definitely annoying.
Food: 3
Service: 1
Klaryssa
I went to go get some food for my little sister and I and I took a big bite of my chicken sandwich when I realized something didn’t taste right so i immediately started pulling it apart to find out that my chicken was almost completely raw. I will not be going to any Wendy’s any time soon this is not unacceptable and highly unprofessional.
Food: 1
Service: 1
William Gaetani
I’ve been a few times and the customer service was outstanding. So good I decided to write a review. Thank you!
Atmosphere: 4
Food: 5
Service: 5
Laurent Menge
I never eat any food from here but I use to get drinks and love them too much
Atmosphere: 5
Food: 5
Service: 5
Carolie Mitchell
Always good helpful staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes
James Thornhill
Best breakfast potatoes in town
Alegnasile Ferreira
Clean and pleasant place. Service is very fast. I will definitely come back
Loved the hot food and super fast service. Not much more I could ask for.
Vegetarian options: You got good options, salads are decent.
Parking: About 40 spots, extremely comfortable.
Kid-friendliness: They love kids, big parties welcomed.
Wheelchair accessibility: Easy access.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Grilled Chicken Sandwich, Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Son of Baconator, French Fries
Denise Farrington
Don’t go there when they are busy. If you want to just serve drive up customers, lock the door and force everyone to do drive up. If you dare to go in, be prepared to deal with a slow kiosk and rude server who missed half of your $45 order and get disgusted when you tell her 4 items were missing. I told her to drop the attitude. They are instructed to get ride of the drive up customers first and screw the customers that walk in. Awful business protocol.
Service: 1
Vikas Malhotra
Women taking order and giving food was unnecessarily rude.. still wondering if it’s supposed to be part of the experience
Food: 4
Service: 1
gerardo santiago jr
It's Wendy's fast friendly service. If ya dine in it does get hot in there.
Don't go here- they have ai take your order now, and it immediately upcharged me without telling me it was an upcharge. Every other burger place in Franklin is better- I recommend any of them over here. Especially cause they'll give you the price they tell you they'll give you!
Atmosphere: 3
Food: 3
Service: 1
It's average and what you would expect as far as food and atmosphere. The service, however, is not great, and 2 out of 3 times that I have been here, they forgot stuff in the bag.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Homestyle French Toast Sticks 6 PC Combo, 10 PC Chicken Nugget Combo, Cheese Fries
Unusual setup due to the size and shape of the lot. Refreshingly excellent service. Everything seemed as fresh as fast food can get.
Just be aware, the booths are small.
Atmosphere: 3
Food: 4
Service: 5
Consistently frustrating experiences at this Wendy’s location. Missing items in an order, especially without an apology or helpful customer service, definitely annoying.
Food: 3
Service: 1
I went to go get some food for my little sister and I and I took a big bite of my chicken sandwich when I realized something didn’t taste right so i immediately started pulling it apart to find out that my chicken was almost completely raw. I will not be going to any Wendy’s any time soon this is not unacceptable and highly unprofessional.
Food: 1
Service: 1
I’ve been a few times and the customer service was outstanding. So good I decided to write a review. Thank you!
Atmosphere: 4
Food: 5
Service: 5
I never eat any food from here but I use to get drinks and love them too much
Atmosphere: 5
Food: 5
Service: 5
Always good helpful staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes
Best breakfast potatoes in town
Clean and pleasant place. Service is very fast. I will definitely come back
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Loved the hot food and super fast service. Not much more I could ask for.
Vegetarian options: You got good options, salads are decent.
Parking: About 40 spots, extremely comfortable.
Kid-friendliness: They love kids, big parties welcomed.
Wheelchair accessibility: Easy access.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Grilled Chicken Sandwich, Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Son of Baconator, French Fries
Don’t go there when they are busy. If you want to just serve drive up customers, lock the door and force everyone to do drive up. If you dare to go in, be prepared to deal with a slow kiosk and rude server who missed half of your $45 order and get disgusted when you tell her 4 items were missing. I told her to drop the attitude. They are instructed to get ride of the drive up customers first and screw the customers that walk in. Awful business protocol.
Service: 1
Women taking order and giving food was unnecessarily rude.. still wondering if it’s supposed to be part of the experience
Food: 4
Service: 1
It's Wendy's fast friendly service. If ya dine in it does get hot in there.
Atmosphere: 2
Food: 3
Service: 4
Great place to get a frosty....
Food: 5
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