Dunkin'
$ • Donuts, Bakery
Hours:
1 Mason Rd, East Freetown
(508) 763-2262
About Dunkin' Donuts
Customers' Favorites
Bacon Egg and Cheese
Hash Browns
Donuts
Bagels
Dunkin' Donuts Reviews
Ratings
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 6AM - 8PM |
Dunkin' is a popular coffee and donut shop that has faced some challenges at one of its locations. The reviews paint a mixed picture of the establishment.
While the manager, Amanda, is described as a "very sweet lady" who is "very nice," the reviews suggest she has made some questionable hiring decisions. The employees, often young girls, are reported to discuss personal issues openly in front of customers and display a "nasty attitude" towards both customers and each other. There are complaints about rude behavior, particularly from an employee named Liz, who is described as "extremely, disgustingly rude all the Time."
The restaurant's cleanliness is also called into question, with one reviewer noting that "the place is filthy" and the front area where customers sit is not properly cleaned. There are issues with the food quality as well, with undercooked sandwiches, raw sausage, and burnt hash browns being reported.
Additionally, the reviews mention high employee turnover, with new staff being hired every month, and the employees often complaining about being overworked and having to perform tasks beyond their job descriptions, such as heavy cleaning.
On a positive note, the reviews indicate that the staff is generally "very nice and attentive," and the convenience of the location is appreciated by some customers. However, the overall quality of the Dunkin' experience seems to be hindered by the management and employee-related issues.