Dunkin'

103 Eastern Ave, Gloucester
(978) 283-3909

Recent Reviews

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Heather Hatt

I went to this location tonight after a long day. We ordered a latte and hot coffee. I asked about the senior discount for my mom ( today is her 67th birthday). They gave her the discount, said happy birthday, gave her a free donut and wrote happy birthday on her cup! What nice gestures and thoughtful staff!!

Atmosphere: 5

Service: 5

Joe F

Served me cold bacon and made my coffee 75% ice

Atmosphere: 4

Food: 1

Service: 4

David Coll

Don't put employees that don't want to be working there in the drive through to make us all experience there lack of customer service

Parking: Never any spaces to park

Wheelchair accessibility: It is accessible if you can find a parking spot

Atmosphere: 3

Food: 3

Service: 1

J

It's Dunks, sometimes it's good, sometimes it tastes like burnt tinfoil.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Hazelnut Iced Coffee, Sausage Egg and Cheese, Assorted Half Dozen or Dozen Donuts, Egg and Cheese

K D

A woman with "red" hair didn't have a cap on with long long hair preparing food. The cashier at the drive though is rude, the older lady with short grey hair. Food is ok. Often they add bacon on egg and cheese, as a vegetarian we asked for new sandwich as they just pulled the bacon off and clearly could see the imprint on the cold cheese. Gross.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Sausage Egg and Cheese

Rhonda E Smith-Phipps

In and out in 5 minutes

Atmosphere: 5

Food: 5

Service: 5

cleavroy T

Clean fast ,coffee was cold sorry

Atmosphere: 4

Service: 4

Jason McCarthy

Always there when I need them!

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Wake-Up Wrap - Turkey Sausage Egg and Cheese

Tery Noseworthy

This used to be the best DD. However, for the 2nd time in a week I ordered 3 Dunkin Midnights and just got three what appears to be hot water with a boatload of cream and no coffee. Told that there’s nothing they can do if I don’t like their coffee it’s not their problem. I do like your coffee - when you actually serve me coffee.

Atmosphere: 3

Food: 1

Service: 2

Jay McCarthy FPV

Always there when I need them!

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Wake-Up Wrap - Turkey Sausage Egg and Cheese

Scott Hogrell

Was all good

Atmosphere: 5

Food: 5

Service: 5

nicole Lorentzen

Great coffee this time around

Cecil K

Purchased breakfast sandwiches without bacon and there was bacon on them. Most employees did not have a hair net or hat on as one was twirling her long hair and putting a muffin in a bag. Would like a refund to go to a different location dunks. Thank you.

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Egg and Cheese, Donuts

Susan Hayes

Staff worked like robots. No pleasantries at all. I asked a staff member a question and he was either deaf (which is understandable) or decided to ignore me.

Atmosphere: 2

Food: 4

Service: 2

Sophia Ruiz

Just gotta love Dunkin'

Atmosphere: 5

Food: 5

Service: 5

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