Dunkin'
103 Eastern Ave, Gloucester
(978) 283-3909
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Bunch of retirees go for coffee in the afternoon.
Atmosphere: 5
Food: 4
Service: 5
Disgusting when you see a nurse trying to use the bathroom and you tell her that she has to purchase something before using the bathroom knowing she really has to go. This Customer Service is disgusting and the arrogance of the staff as if I’m asking to borrow five dollars I will never purchase anything in the store ever again and I asked for my English muffin to be toasted dark and they couldn’t even get that right how about before you ask customers to purchase you make sure that you provide exceptional service and the appropriate request of food When you have customers pay to use your bathroom how disgusting that you think that we were in the city or in an area where we have to worry about crime, God forbid if you have to use the bathroom before you pay at this store the worst customer service I’ve ever had from a Dunkin’ Donuts shame on you !
Atmosphere: 1
Food: 1
Service: 1
Dunks. say no more
Atmosphere: 5
Food: 5
Service: 5
Coffee of choice if you are from New England.
Atmosphere: 5
Food: 5
Service: 5
Best Dunks
I went to this location tonight after a long day. We ordered a latte and hot coffee. I asked about the senior discount for my mom ( today is her 67th birthday). They gave her the discount, said happy birthday, gave her a free donut and wrote happy birthday on her cup! What nice gestures and thoughtful staff!!
Atmosphere: 5
Service: 5
Served me cold bacon and made my coffee 75% ice
Atmosphere: 4
Food: 1
Service: 4
Don't put employees that don't want to be working there in the drive through to make us all experience there lack of customer service
Parking: Never any spaces to park
Wheelchair accessibility: It is accessible if you can find a parking spot
Atmosphere: 3
Food: 3
Service: 1
It's Dunks, sometimes it's good, sometimes it tastes like burnt tinfoil.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Hazelnut Iced Coffee, Sausage Egg and Cheese, Assorted Half Dozen or Dozen Donuts, Egg and Cheese
A woman with "red" hair didn't have a cap on with long long hair preparing food. The cashier at the drive though is rude, the older lady with short grey hair. Food is ok. Often they add bacon on egg and cheese, as a vegetarian we asked for new sandwich as they just pulled the bacon off and clearly could see the imprint on the cold cheese. Gross.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sausage Egg and Cheese
Restaurantji Recommends
In and out in 5 minutes
Atmosphere: 5
Food: 5
Service: 5
Clean fast ,coffee was cold sorry
Atmosphere: 4
Service: 4
Always there when I need them!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Wake-Up Wrap - Turkey Sausage Egg and Cheese
This used to be the best DD. However, for the 2nd time in a week I ordered 3 Dunkin Midnights and just got three what appears to be hot water with a boatload of cream and no coffee. Told that there’s nothing they can do if I don’t like their coffee it’s not their problem. I do like your coffee - when you actually serve me coffee.
Atmosphere: 3
Food: 1
Service: 2
Always there when I need them!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Wake-Up Wrap - Turkey Sausage Egg and Cheese
Loading...